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281. TeamSTEPPS Video: CUS for Maternal Health Equity | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/cus-equity.html
     September 01, 2023 - TeamSTEPPS Video: CUS for Maternal Health Equity   YouTube embedded video: https://www.youtube-nocookie.com/embed/5INQe4u_ce8 TeamSTEPPS: CUS for Maternal Health Equity (open captions, audio-described version) (5:57) This video, created by the Maryland Patient Safety Center, demonstrates the use of the Te…

282. TeamSTEPPS Video: Call-Outs in Labor and Delivery | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/call-outs.html
     July 01, 2023 - TeamSTEPPS Video: Call-Outs in Labor and Delivery   YouTube embedded video: https://www.youtube-nocookie.com/embed/CFkIaDzd8AY TeamSTEPPS: Call-Outs in Labor & Delivery (19 seconds) Relaying vital patient information can provide the necessary context to begin a new treatment approach. See how this TeamSTE…

283. TeamSTEPPS Additional Video: Good Teamwork in Office-Based Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html
     July 01, 2023 - TeamSTEPPS Additional Video: Good Teamwork in Office-Based Care   YouTube embedded video: https://www.youtube-nocookie.com/embed/kEskfb2yUY4 Good Teamwork in Office-Based Care (3:33) Good teamwork helps office staff get to the bottom of questions without placing blame. See how teamwork, a key TeamSTEPPS t…

284. TeamSTEPPS Video: Debrief in Emergency Department | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/debrief-ed.html
     August 01, 2023 - TeamSTEPPS Video: Debrief in Emergency Department   YouTube embedded video: https://www.youtube-nocookie.com/embed/jaNsc7TCTVY TeamSTEPPS: Debrief in Emergency Department (2:16) This video, created by UC Davis, demonstrates the use of the TeamSTEPPS Debrief tool. A team takes time to review the resuscitat…

285. TeamSTEPPS Video: Cross Monitoring (Subacute Care) | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/cross-monitor.html
     July 01, 2023 - TeamSTEPPS Video: Cross Monitoring (Subacute Care)   YouTube embedded video: https://www.youtube-nocookie.com/embed/ZY8n-jhd4dk TeamSTEPPS: Cross Monitoring (Subacute Care) (28 seconds) Cross-monitoring involves monitoring actions of other team members, providing a safety net within the team, ensuring tha…

286. TeamSTEPPS Video: Huddle in Emergency Department | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/huddle-emergency.html
     August 01, 2023 - TeamSTEPPS Video: Huddle in Emergency Department   YouTube embedded video: https://www.youtube-nocookie.com/embed/aO4gbfjDGoQ TeamSTEPPS: Huddle in Emergency Department (2:44) This video, created by the University of California Davis, demonstrates the use of the TeamSTEPPS Huddle tool to prepare for a pat…

287. TeamSTEPPS Additional Video: Handoff (Subacute Care) | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/hand-off.html
     July 01, 2023 - TeamSTEPPS Additional Video: Handoff (Subacute Care)   YouTube embedded video: https://www.youtube-nocookie.com/embed/BXUYalA1nmU TeamSTEPPS: Handoff (Subacute Care) (25 seconds) Sharing key patient information is important during handoffs from one caregiver to another. This video shows a nurse sharing in…

288. TeamSTEPPS Video: SBAR on Inpatient Medical Unit | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/resources/additional/sbar-inpatient.html
     August 01, 2023 - TeamSTEPPS Video: SBAR on Inpatient Medical Unit   YouTube embedded video: https://www.youtube-nocookie.com/embed/GOxPovoa69M TeamSTEPPS: SBAR on Inpatient Medical Unit (3:22) This video, created by the Adena Medical Center, demonstrates the use of the TeamSTEPPS SBAR tool. A nurse calls a doctor with an …

289. Concept: Conflict in Teams | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
     July 01, 2023 - Concept: Conflict in Teams It is important to acknowledge that conflict can occur between staff members or between staff and patients or family caregivers. Conflict is inevitable in all groups because individuals have different needs, perspectives, and priorities. These differences can result in two distinct ca…

290. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
     July 01, 2023 - Section 2: Explanation of Key Concepts and Tools This section contains explanations and illustrations to help you better understand and appreciate the importance of TeamSTEPPS communication concepts and tools. If you teach this content or want additional insights into how the material can be more fully learned,…

291. Tool: Check-Back (or Repeat-Back) | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
     July 01, 2023 - Tool: Check-Back (or Repeat-Back) A check-back, which is sometimes called a repeat-back, is a closed-loop communication strategy used to verify and validate exchanged information. When a team member calls out information, they typically anticipate a check-back in response to verify that the information was rece…

292. Tool: DESC | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
     July 01, 2023 - Tool: DESC The DESC script is a constructive approach to managing and resolving conflict. While used to address both informational and interpersonal conflict, it is most effective with the latter. It is especially appropriate for major conflicts such as hostile or harassing behaviors that are putting the well-b…

293. Section 2: Explanation of Key Team Leadership Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
     July 01, 2023 - Department of Defense (DoD) Patient Safety Program, The Joint Commission, the U.S.

294. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
     August 01, 2023 - Section 3: Teaching the Key Concepts and Tools TeamSTEPPS has been taught in a 2-day format, is often taught in a half-day format, and is also frequently taught in smaller segments that are only 15-30 minutes long. In the introduction and each module, we provide advice to instructors on how to teach relevant co…

295. Section 3: Teaching Mutual Support Key Concepts and Tools  | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
     August 01, 2023 - Section 3: Teaching Mutual Support Key Concepts and Tools  TeamSTEPPS has been taught in a two-day format, is often taught in a half-day format, and is also frequently taught in smaller segments that are only 15–30 minutes long. In the introduction and each module, we provide advice to instructors on how to tea…

296. Section 1: Overview of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
     July 01, 2023 - Section 1: Overview of Mutual Support Key Concepts and Tools This section provides an overview of the key concepts and tools in the Mutual Support Module. More explanations and illustrations are provided in section 2 of this module ; methods for teaching the concepts and tools for this module are in section 3…

297. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
     August 01, 2023 - Section 3: Teaching the Key Concepts and Tools TeamSTEPPS 3.0 has been taught in a 2-day format, is often taught in a half-day format, and is also frequently taught in smaller segments that are only 15-30 minutes long. While in-person trainings have been the norm, virtual trainings using an online platform are …

298. Mutual Support Mini-Session Training Content | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/mini.html
     July 01, 2023 - Mutual Support Mini-Session Training Content If you are teaching content from the Mutual Support Module in an even shorter format, you probably will focus on one or two specific situation monitoring tools chosen based on the needs of the participants. For this format, we recommend that you do the following: …

299. Mini-Session Training Content | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/situation/teach/mini.html
     July 01, 2023 - Mini-Session Training Content If you teach content from the Situation Monitoring Module in an even shorter format, focus on one or two specific situation monitoring tools that have been selected based on the participants’ needs. For this format, we recommend that you do the following: Using the overall Team…

300. Tool: I-PASS | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
     July 01, 2023 - Tool: I-PASS I-PASS has become the preferred handoff tool for patient transitions in many organizations. It is an example of an evidence-based option for conducting a structured handoff. Your facility should determine a standard protocol for delivering handoffs and make it known to everyone. Standard scrip…