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  1. www.ahrq.gov/teamstepps-program/curriculum/communication/index.html
    June 01, 2023 - TeamSTEPPS Module 1: Communication Module 1 covers the communication concepts and tools included in TeamSTEPPS. The module includes a high-level overview (section 1) , an explanation of the communication concepts and tools (section 2) , and guidance and slides for teaching them (section 3) . Information abou…
  2. www.ahrq.gov/teamstepps-program/curriculum/implement/activity.html
    June 01, 2023 - Implementation Activities The implementation activities for section 4 consist of the following: Implementation Planning Coaching Change Management
  3. www.ahrq.gov/teamstepps-program/curriculum/implement/overview.html
    May 01, 2023 - Key Implementation Phases and Activities The figure below provides an overview of the key processes required for any successful implementation. Pre-implementation activities begin by assessing readiness and considering the goals of your implementation and how they will be measured.  Active implementation …
  4. www.ahrq.gov/news/newsroom/case-studies/cp30906.html
    October 01, 2014 - Kaiser Permanente Uses AHRQ Automated Phone System to Support Diabetes Self-Management Program Search … The program starts with a face-to-face orientation to the program with a nurse, followed by a live telephone … The program had a 50-percent participation rate in the first week. … According to Benton, the program has been designed as a quality improvement initiative. … This structure allows changes to be made in program design as experience is gained.
  5. www.ahrq.gov/news/newsroom/case-studies/cp30902.html
    October 01, 2014 - British Columbia Uses AHRQ Program to Assist Canadian Patients With Chronic Disease Self-Management … program in three Canadian provinces. … At the conclusion of two pilot programs in 1997 and 2000, Health Canada (the country's federal health … the programs. … population ages and incidence of chronic diseases accelerates, the need for proven disease self-management programs
  6. www.ahrq.gov/teamstepps-program/welcome-guides/frontline-providers.html
    July 01, 2023 - TeamSTEPPS, an evidence-based program, is designed to optimize the performance of healthcare teams.
  7. www.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html
    July 01, 2023 - TeamSTEPPS, an evidence-based program, is designed to optimize the performance of healthcare teams.
  8. www.ahrq.gov/teamstepps-program/welcome-guides/experienced-trainers.html
    July 01, 2023 - TeamSTEPPS, an evidence-based program, is designed to optimize the performance of healthcare teams.
  9. www.ahrq.gov/teamstepps-program/curriculum/team/tools/debrief.html
    December 01, 2023 - Reviewing the Team's Performance: Debrief Research has shown that teams that effectively debrief their own performance can improve their teamwork in real time. 1 , 2 , 3 , 4   Although it is often difficult to find time for such reviews in healthcare, TeamSTEPPS advocates for after-action reviews; TeamSTEPPS ch…
  10. www.ahrq.gov/teamstepps-program/curriculum/team/tools/briefs.html
    December 01, 2023 - Sharing the Care Plan: Brief Briefs are a strategy for sharing care plans when leading a team. During a brief, which is sometimes referred to as a team meeting, the following information should be discussed: Team membership and roles—who is on the team and who is the designated team leader. If the patient …
  11. www.ahrq.gov/teamstepps-program/curriculum/situation/tools/star.html
    July 01, 2024 - Tool: STAR STAR is a mnemonic tool that is used extensively to help elicit and share key information about activities and their consequences. Its key elements include: Situation monitoring often requires analyzing situations in which tasks were assigned, were completed, and resulted in outcomes that might or mi…
  12. www.ahrq.gov/teamstepps-program/resources/pocket-guide/index.html
    April 01, 2024 - TeamSTEPPS Pocket Guide The TeamSTEPPS Pocket Guide provides quick reference to key TeamSTEPPS concepts and tools. These tools, as well as methods for providing training on these tools, are described in greater detail in the sections for each module. The pocket guide is currently available in the following fo…
  13. www.ahrq.gov/teamstepps-program/curriculum/communication/teach/index.html
    December 01, 2023 - Section 3: Teaching the Key Concepts and Tools TeamSTEPPS 3.0 has been taught in a 2-day format, is often taught in a half-day format, and is also frequently taught in smaller segments that are only 15–30 minutes long. While in-person trainings have been the norm, virtual trainings using an online platform are…
  14. www.ahrq.gov/teamstepps-program/curriculum/implement/activity/plan.html
    February 01, 2024 - Implementation Planning If your organization decides that implementing part or all of the TeamSTEPPS curriculum would be of value, carefully think through how to implement and sustain what you intend to teach. Successful and sustainable implementation begins with effective implementation planning. Basis of Im…
  15. www.ahrq.gov/teamstepps-program/curriculum/implement/pre-ready.html
    January 01, 2024 - Teaching Pre-Implementation Readiness Present Slide 10, "Assessing Your Readiness"; note the importance of objectively assessing whether an organization is ready to implement TeamSTEPPS. Have people share times when their organizations attempted a change they weren’t really prepared for. Using Slide 11, “…
  16. www.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
    January 01, 2024 - Measurement Once the problem or challenge has been identified, measurement will play an important role in defining the magnitude of the problem, assessing the short-term reactions to the TeamSTEPPS training, and ultimately demonstrating improvements that follow TeamSTEPPS implementation. Measurement is the pr…
  17. www.ahrq.gov/teamstepps-program/curriculum/implement/pre/ready.html
    January 01, 2024 - Readiness Assessment Investing in TeamSTEPPS typically requires one or more identifiable problems that are creating risks to patient safety, care quality, or operational efficiency that an organization or unit agrees they must resolve. Are You Ready for TeamSTEPPS? Determining whether your organization or u…
  18. www.ahrq.gov/teamstepps-program/evidence-base/crew-resource.html
    June 01, 2023 - TeamSTEPPS Research/Evidence Base: Crew Resource Management Training France, D., Stiles, R., Gaffney, E., et al. (2005). Crew resources management training: Clinicians' reactions and attitudes. Association of periOperative Registered Nurses Journal  82(2), 213-24. Select to access the  abstract . Gross B, Rus…
  19. www.ahrq.gov/teamstepps-program/evidence-base/patients-families.html
    June 01, 2023 - TeamSTEPPS Research/Evidence Base: TeamSTEPPS and Patients and Families Corina I, Abram M, Halperin D. The patient's role in patient safety. Obstet Gynecol Clin North Am. 2019;46(2):215-25. Epub 2019/05/06. doi: 10.1016/j.ogc.2019.01.004. PMID: 31056124. Fancott C, Baker GR, Judd M, Humphrey A, Morin A. Sup…
  20. www.ahrq.gov/teamstepps-program/welcome-guides/preprofessional-students.html
    June 01, 2023 - TeamSTEPPS, an evidence-based program, is designed to optimize the performance of healthcare teams.

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