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141. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
     November 01, 2017 - That is a challenge in health care systems that are often deeply grounded in a culture of professional … Service Standards for our Members • We will greet our members in a courteous and professional manner … • We will finish our encounters with our members in a courteous and professional way. … our In-House Customers • We will interact with our co-workers and company staff in a courteous and professional … • We will end the call in a courteous and professional way.

142. Selected Best Practices and Suggestions for Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4f_combo_psi09-postophemorrhage-bestpractices.pdf
     May 20, 2016 - • The Merck Manual for Health Care Professionals: Postoperative Care http://www.merckmanuals.com/professional … assistants • Respiratory therapists • Transfusion medicine service http://www.merckmanuals.com/professional … /special-subjects/care-of-the-surgical-patient/postoperative-care http://www.merckmanuals.com/professional

143. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
     August 01, 2022 - Is the root cause analysis committee inter-professional? … Are bills for hospital or professional fees waived if inappropriate care caused harm?

144. Seizing the Opportunity to Improve Healthcare for All | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/blog/ahrqviews/opportunity-improve-healthcare.html
     May 01, 2022 - and behavioral scientists, pursuing an interdisciplinary approach necessary for systems change and professional … Meanwhile, our focus on patient-centered care must evolve to recognize the traditional patient-health professional

145. The Academy for Integrating Behavioral Health Into Primary Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/building-community/integrationacademy.html
     December 01, 2023 - Academy provides playbooks on how to integrate behavioral health, substance use resources, recommended professional

146. Final Progress Report: Patient Advocacy Summit: Patients at the Center of Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/earp-report.pdf
     January 01, 2024 - used to bring together individuals committed to patient advocacy from a wide spectrum of personal and professional … Methods: Patient advocates come from a wide range of academic disciplines, professional roles, and personal … The secondary aim was to allow individuals from a broad range of personal and professional backgrounds … As often as not, individuals may fall into multiple categories, both personal and professional. … Thus, the book concludes with a discussion of professional and lay roles within the advocacy spectrum

147. Central Venous Catheter Removal
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/central-catheter-removal.pptx
     April 01, 2022 - to evaluate CVC necessity or appropriateness Evaluating line necessity may not be included in multi-professional … 12,14,16 CVC Removal ׀ 12 AHRQ Safety Program for ICUs: Preventing CLABSI and CAUTI Intervention Professional … Technical Review your ICU’s maintenance policies and checklists (ensure they included indications) Multi-professional … Technical Communication processes for assessing indication & removal if no longer necessary Multi-professional

148. | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/publications/search.html?page=10
     March 01, 2016 - A Decisionmaking Tool for You and Your Health Care Professional (Encounter Tool) This tool assists … A Decisionmaking Tool for You and Your Health Care Professional (Encounter Tool) This tool in Spanish

149. National Association of Health Care Assistants (NAHCA) Website | Agency for Healthcare Research and Quality
     www.ahrq.gov/nursing-home/resources/nahca-resources.html
     February 01, 2021 - Assistants (NAHCA) website   The National Association of Health Care Assistants works to elevate the professional

150. Issue Brief 7. Improving Education: A Key to Better Diagnostic Outcomes (pdf file)
     www.ahrq.gov/sites/default/files/publications2/files/dxsafety-issuebrief-education.pdf
     March 11, 2022 - While individual, professional, contextual, patient, and health system factors make diagnostic error … Thus, health professional team members may not be equipped with a common language that would garner … Educators and health professional organizations will need to help fill these gaps. … Assessing Competence in Professional Performance Across Disciplines and Professions. … The Essentials: Core Competencies for Professional Nursing Education.

151. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Obstetric Hemorrhage (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_obhemorrhage.docx
     May 01, 2017 - A variety of links to resources from professional organizations and other safety initiatives are indicated … · Several professional organizations and initiatives2,3 offer suggestions for medications and supplies … are available in the published literature, through perinatal safety and quality collaboratives and professional … Several professional organizations and initiatives offer of training materials and cognitive aids for … · Several professional organizations and initiatives also offer sample simulation scenarios and “drills

152. Part One: Physician Feedback Report Fundamentals | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/confid-report/physfeedback.html
     February 01, 2016 - They also include organizations such as health plans, the Medicare and Medicaid programs, professional … Clinical professional societies and boards. … Figure 5 is an excerpt of a feedback report developed by a professional society, The Society of Thoracic … Professional societies and boards also play a more general role in encouraging physicians to support … plans with which he or she contracts, a regional health care improvement collaborative, and his or her professional

153. Ps-Privacy-Factsheet (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-privacy-factSheet.pdf
     October 01, 2021 - safety or quality improvement information for performance evaluations that can affect employment or professional … to a civil or criminal case in a court; some may apply in administrative agency matters, such as a professional

154. Confidential Physician Feedback Reports: Designing for Optimal Impact on Performance | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/confid-report/index.html
     March 01, 2016 - This guide is appropriate for many audiences, including medical groups, health plans, payers, professional … developers of confidential physician feedback reports (e.g., medical groups, health plans, payers, professional

155. Mod4-Event-Checklist (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
     April 01, 2016 - ■ Report any adverse event to the appropriate professional responsible for patient safety events. … ■ Initiate process to hold hospital and professional fee billing.

156. Slide 1
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/navigating-hierarchy-121013.pptx
     January 01, 2006 - “Professional education has not kept pace with these challenges, largely because of fragmented, outdated … of competencies to patient and population needs; poor teamwork; persistent gender stratification of professional … hospital orientation at the expense of primary care; quantitative and qualitative imbalances in the professional

157. Data Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/data/resources/index.html?page=2
     condition is defined as a physical or mental health problem that can be identified by a health care professional … Conditions data were collected from household respondents during each round as verbatim text and coded by professional

158. From Science to Service: A Framework for the Transfer of Patient Safety Research into Practice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Nieva.pdf
     January 07, 2005 - contradictory in terms of implications for use; and (3) Complex and fragmented organizational and professional … Additionally, perspectives of relevant professional and policy associations (e.g., the American Physicians … Diffusion and dissemination The second stage in the framework involves partnering with professional … In addition, the national and local media can be used to share information with policymakers, professional … No magic bullets: a systematic review of 102 trials of interventions to improve professional practice

159. TeamSTEPPS® Diagnosis Improvement: Implementation Tip Sheet (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-implementation-tip-sheet.pdf
     June 02, 2025 - These priorities may include staff workload, existing quality improvement activities, and other professional … come from their own experiences or from reliable sources (healthcare literature, validated websites, professional

160. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
     August 01, 2022 - Is the root cause analysis committee inter-professional?         … Are bills for hospital or professional fees waived if inappropriate care caused harm?