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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool12_collaboration.docx
June 02, 2025 - Tool 12: Cross Continuum Collaboration Tool
Tool 12: Cross-continuum collaboration tool
Purpose
This tool helps teams develop specific effective and timely linkages to services with cross-continuum clinical, behavioral, and social services providers.
Description
Hospital readmission reduction teams need to identify…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
February 01, 2005 - Workflow
Workflow
Ann Lefebvre MSW, CPHQ
Associate Director, NC AHEC
North Carolina Area Health Education Centers
North Carolina Area Health Education Centers
“Every system is perfectly designed to get the
results that it gets.”
Paul Batalden, MD
North Carolina Area Health Education CentersNorth Carolina…
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psnet.ahrq.gov/node/38350/psn-pdf
March 01, 2011 - A novel process for introducing a new intraoperative
program: a multidisciplinary paradigm for mitigating
hazards and improving patient safety.
March 1, 2011
Rodriguez-Paz JM, Mark L, Herzer KR, et al. A novel process for introducing a new intraoperative program:
a multidisciplinary paradigm for mitigating hazards…
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www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-5.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Appendix, Develop a Flowchart of Your Current Medication Reconciliation Process
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Rec…
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www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-5.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Appendix, Develop a Flowchart of Your Current Medication Reconciliation Process
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Rec…
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/getting-started-slides.pptx
December 31, 2022 - Getting Started Laying the Groundwork Coordination for Implementing Automatic Referral & Effective Care
Getting Started
Laying the Groundwork for Implementing Automatic Referral & Effective Care Coordination
This presentation is designed to help you understand the steps required for laying the necessary foundati…
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psnet.ahrq.gov/node/39102/psn-pdf
January 04, 2010 - Quality and safety on an acute surgical ward: an
exploratory cohort study of process and outcome.
January 4, 2010
Kreckler S, Catchpole K, New SJ, et al. Quality and safety on an acute surgical ward: an exploratory cohort
study of process and outcome. Ann Surg. 2009;250(6):1035-40. doi:10.1097/SLA.0b013e3181bd54c2.…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/4-approach-qi-process/cahps-section-4-ways-to-approach-qi-process.pdf
May 17, 2017 - The CAHPS Ambulatory Care Improvement Guide: Ways to Approach the Quality Improvement Process
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 4: Ways to Approach the Quality Improvement
Process
Visit the AHRQ Website for the full Guide.
May 2017 (upda…
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digital.ahrq.gov/ahrq-funded-projects/preventing-medication-related-problems-care-transitions-skilled-nursing
July 31, 2025 - Preventing Medication-Related Problems in Care Transitions to Skilled Nursing Facilities
Project Description
Publications
Research Story
Standardizing the hospital-to-skilled nursing facility transition by using a structured handoff between clinical teams along with…
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digital.ahrq.gov/sites/default/files/docs/page/2006Levett_051711comp.pdf
June 16, 2021 - Utilization of ISO 9001 Principles as a Model for Community Cooperation in Establishing an Anticoagulation Clinic
Kirkwood Community College
Lead Organization
James M. Levett, M.D.
Principal Investigator
Physicians’ Clinic of Iowa
Cedar Rapids, Iowa
Utilization of ISO 9001 Principles as a Model
for Community Coope…
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psnet.ahrq.gov/node/60005/psn-pdf
March 04, 2020 - What if?: Transforming Diagnostic Research by
Leveraging a Diagnostic Process Map to Engage Patients
in Learning from Errors.
March 4, 2020
Sheridan S, Merryweather P, Rusz D, et al. What If?: Transforming Diagnostic Research By Leveraging A
Diagnostic Process Map To Engage Patients In Learning From Errors. Washin…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit1-18.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 1.18. Major Factors that Facilitate Lean Success at LHC
Previous Page Next Page
Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case Studies
Case 1. Lakeview Healthca…
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www.ahrq.gov/patient-safety/reports/engage/start.html
July 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Getting Started With Patient and Family Engagement in Primary Care
Implementing the strategies will be like any quality or process improvement project. It requires commitment, leadership, and planning. The Agency for…
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www.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapc.html
February 01, 2014 - Identifying Key Areas for Delivery System Research
Appendix C: "Long List" of Delivery System Research Areas
Previous Page Next Page
Table of Contents
Identifying Key Areas for Delivery System Research
Executive Summary
Identifying Key Areas for Delivery System Research
Conclusion
References…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/17-engaging-stakeholders-data.docx
June 01, 2023 - Engaging Frontline Staff With ISCR Process and Outcome DataAHRQ Safety Program for Improving
Surgical Care and Recovery
Purpose of tool: To engage frontline staff in the Agency for Healthcare Research and Quality (AHRQ) Safety Program for Improving Surgical Care and Recovery (ISCR) by showing process and outcomes data…
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - Event Investigation and Analysis Guide: Appendix D
CANDOR Tool
PROCESS
QUESTIONS TO REVIEW
Y/N
CONTRIBUTING OR CAUSAL FACTOR Y/N
FINDINGS /
COMMENTS
COMMUNICATION
Did all caregivers have access to all pertinent information needed to make the best decisions for the patient? (e.g.,…
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/api.html
August 01, 2022 - Event Investigation and Analysis Guide: Appendix I
Glossary
Adverse safety event: a deviation from generally accepted performance standards that reaches the patient and results in moderate to severe harm or death.
Anchoring bias: the tendency to make all information fit into a preconceived story, causing…
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psnet.ahrq.gov/node/46941/psn-pdf
August 01, 2018 - Incident reporting to improve patient safety: the effects of
process variance on pediatric patient safety in the
emergency department.
August 1, 2018
O?Connell KJ, Shaw KN, Ruddy RM, et al. Incident Reporting to Improve Patient Safety: The Effects of
Process Variance on Pediatric Patient Safety in the Emergency De…
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/shojania-k-et-al-2009
January 01, 2009 - Shojania K et al. 2009 "The effects of on-screen, point of care computer reminders on processes and outcomes of care."
Reference
Shojania K, Jennings, A, Mayhew, A, Ramsay, CR, Eccles, MP, and Grimshaw, J. The effects of on-screen, point of care computer reminders on processes and outcomes of care. Co…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Mistry_114.pdf
May 05, 2008 - Using Six Sigma® Methodology to Improve Handoff Communication in High-Risk Patients
Using Six Sigma® Methodology to Improve
Handoff Communication in High-Risk Patients
Kshitij P. Mistry MD, MSc; James Jaggers, MD; Andrew J. Lodge, MD;
Michael Alton, MSN, RN; Jane M. Mericle, BSN, RN, MHS-CL;
Karen S. Frush, MD…