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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_2.pdf
October 01, 2016 - with all staff, not just the clinical staff, to ensure that all staff members are bought into care
processes … ACO began
offering comparative reports that help primary care practices focus on specific clinical processes
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/c1_pdi_prioritizationworksheet.xlsx
June 02, 2025 - C1 Prioritization Worksheet
Prioritization Worksheet
Pediatric Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
AHRQ Pediatric Quality Indicators Prioritization Worksheet
Section 1- Blue Section 2-Green Section 3-Purple Section 4-Orange
Own Rate a…
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www.ahrq.gov/ncepcr/tools/obesity/obpcp-quick.html
May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Quick Start Guide
Previous Page Next Page
Table of Contents
Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Acknowledgements
Support
Foreword
Oregon Rural Practice-based Rese…
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www.ahrq.gov/ncepcr/tools/obesity/obpcp-refs.html
May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity
References
Previous Page Next Page
Table of Contents
Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Acknowledgements
Support
Foreword
Oregon Rural Practice-based Research Ne…
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www.ahrq.gov/cahps/consumer-reporting/index.html
October 01, 2024 - Reporting CAHPS Survey Results to Consumers
Reporting CAHPS Survey Results Users of CAHPS surveys may report the results of the survey publicly to inform healthcare consumers and/or privately to inform healthcare providers and other stakeholders and support their efforts to improve patients’ experiences with ca…
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www.ahrq.gov/cahps/surveys-guidance/surgical/index.html
March 01, 2025 - CAHPS Surgical Care Survey
The CAHPS Surgical Care Survey asks adult patients to report on surgical care, surgeons, their staff, and anesthesiologists. This standardized survey expands on the CAHPS Clinician & Group Survey , which focuses on primary and specialty care, by incorporating domains that are relevan…
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www.ahrq.gov/es/hai/universal-icu-decolonization/universal-icu-overvw.html
September 01, 2013 - Universal ICU Decolonization: An Enhanced Protocol
Universal ICU Decolonization Protocol Overview
Previous Page Next Page
Table of Contents
Universal ICU Decolonization: An Enhanced Protocol
Introduction and Welcome
Universal ICU Decolonization Protocol Overview
Scientific Rationale
Referenc…
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www.ahrq.gov/hai/universal-icu-decolonization/universal-icu-overvw.html
September 01, 2013 - Universal ICU Decolonization: An Enhanced Protocol
Universal ICU Decolonization Protocol Overview
Previous Page Next Page
Table of Contents
Universal ICU Decolonization: An Enhanced Protocol
Introduction and Welcome
Universal ICU Decolonization Protocol Overview
Scientific Rationale
Referenc…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/cap_ed-pamphlet.pdf
January 01, 2018 - Community-Acquired Pneumonia in the Emergency Department Setting
Community-Acquired Pneumonia in the
Emergency Department Setting
Background on Community-Acquired Pneumonia
Community-acquired pneumonia (CAP) is the eighth leading cause of death in the United States.1 Approximately
6 million cases are reported annua…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/blood-pressure-narrative.pdf
December 31, 2018 - Controlling High Blood Pressure
Measure Narrative
Description
Percentage of patients 18-85 years of age who had a diagnosis of hypertension and whose blood
pressure was adequately controlled (<140/90mmHg) during the measurement period.
Methodology
Population identification is accomplished via a query of a pra…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication2.html
July 01, 2024 - Electronic Test Result Communication in the Era of the 21st Century Cures Act
Introduction
Previous Page Next Page
Table of Contents
Electronic Test Result Communication in the Era of the 21st Century Cures Act
Introduction
Methods
Results
Discussion
Conclusions
References
Appendix A. …
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
July 01, 2023 - Tool: Check-Back (or Repeat-Back)
A check-back, which is sometimes called a repeat-back, is a closed-loop communication strategy used to verify and validate exchanged information. When a team member calls out information, they typically anticipate a check-back in response to verify that the information was rece…
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www.ahrq.gov/talkingquality/measures/understand/patient-comments.html
February 01, 2016 - The Influence and Use of Individual Patient Comments
Comments from individual patients are becoming an increasingly popular ingredient in reports on the performance of health plans and providers, particularly physicians. Its use is controversial because of its potential to unduly influence consumer decisions.
…
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www.ahrq.gov/news/newsroom/case-studies/cquips0804.html
October 01, 2014 - Illinois Hospitals Use AHRQ's Patient Safety Culture Survey to Improve Quality
Search All Impact Case Studies
August 2008
A tool developed by AHRQ provided both a benchmark and a measure of progress for a major quality improvement initiative at Evanston Northwestern Healthcare (ENH). The tool—the Hospital …
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-slides.html
December 01, 2017 - Sustainability and the Premortem Tool: Slide Presentation
AHRQ Safety Program for Surgery
Slide 1: AHRQ Safety Program for Surgery—Sustainability
Sustainability and the Premortem Tool
Slide 2: Learning Objectives
After this session, you will be able to–
List benefits of a premortem exercise from…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state-apc.html
January 01, 2024 - Current State of Diagnostic Safety: Implications for Research, Practice, and Policy
Appendix C. Interview Guide
Previous Page
Table of Contents
Current State of Diagnostic Safety: Implications for Research, Practice, and Policy
1. Introduction
2. Methods
3. Results
4. Discussion
Referenc…
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www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-intro.html
April 01, 2018 - Environmental Scan of Patient Safety Education and Training Programs
Introduction
Previous Page Next Page
Table of Contents
Environmental Scan of Patient Safety Education and Training Programs
Introduction
Chapter 1. Environmental Scan
Chapter 2. Electronic Searchable Catalog
Chapter 3. Qual…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/service_expectations_poster.pdf
June 02, 2025 - Service Expectations and “ALWAYS” Behaviors
Service Expectations and
“ALWAYS” Behaviors
CHECK-IN
Service Expectations
Acknowledge patients‘ presence
Ask how you can help
Inform patients of anticipated
wait time
Ask if there are other questions
Ass…
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
March 01, 2016 - Responsibilities of Sponsors, Vendors, and Consultants
Activity
Role of sponsor
Role of vendor(s)
Role of consultant
Planning and project design
Designate a project director.
Define the project goals.
Issue the request for proposal (RFP) and select a vendor.
Dev…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Plan for Phase Two
Tara Servati, M.P.H.
Patient Experience Specialist for the Ambulatory Care
Network, New York-Presbyterian
New York, NY
Study Phase 2
How can narrative information be reported to
practice leaders and clinic…