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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_2.pdf
    October 01, 2016 - with all staff, not just the clinical staff, to ensure that all staff members are bought into care processes … ACO began offering comparative reports that help primary care practices focus on specific clinical processes
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/c1_pdi_prioritizationworksheet.xlsx
    June 02, 2025 - C1 Prioritization Worksheet Prioritization Worksheet Pediatric Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety AHRQ Pediatric Quality Indicators Prioritization Worksheet Section 1- Blue Section 2-Green Section 3-Purple Section 4-Orange Own Rate a…
  3. www.ahrq.gov/ncepcr/tools/obesity/obpcp-quick.html
    May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity Quick Start Guide Previous Page Next Page Table of Contents Integrating Primary Care Practices and Community-based Resources to Manage Obesity Acknowledgements Support Foreword Oregon Rural Practice-based Rese…
  4. www.ahrq.gov/ncepcr/tools/obesity/obpcp-refs.html
    May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity References Previous Page Next Page Table of Contents Integrating Primary Care Practices and Community-based Resources to Manage Obesity Acknowledgements Support Foreword Oregon Rural Practice-based Research Ne…
  5. www.ahrq.gov/cahps/consumer-reporting/index.html
    October 01, 2024 - Reporting CAHPS Survey Results to Consumers Reporting CAHPS Survey Results Users of CAHPS surveys may report the results of the survey publicly to inform healthcare consumers and/or privately to inform healthcare providers and other stakeholders and support their efforts to improve patients’ experiences with ca…
  6. www.ahrq.gov/cahps/surveys-guidance/surgical/index.html
    March 01, 2025 - CAHPS Surgical Care Survey The CAHPS Surgical Care Survey asks adult patients to report on surgical care, surgeons, their staff, and anesthesiologists. This standardized survey expands on the CAHPS Clinician & Group Survey , which focuses on primary and specialty care, by incorporating domains that are relevan…
  7. www.ahrq.gov/es/hai/universal-icu-decolonization/universal-icu-overvw.html
    September 01, 2013 - Universal ICU Decolonization: An Enhanced Protocol Universal ICU Decolonization Protocol Overview Previous Page Next Page Table of Contents Universal ICU Decolonization: An Enhanced Protocol Introduction and Welcome Universal ICU Decolonization Protocol Overview Scientific Rationale Referenc…
  8. www.ahrq.gov/hai/universal-icu-decolonization/universal-icu-overvw.html
    September 01, 2013 - Universal ICU Decolonization: An Enhanced Protocol Universal ICU Decolonization Protocol Overview Previous Page Next Page Table of Contents Universal ICU Decolonization: An Enhanced Protocol Introduction and Welcome Universal ICU Decolonization Protocol Overview Scientific Rationale Referenc…
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/cap_ed-pamphlet.pdf
    January 01, 2018 - Community-Acquired Pneumonia in the Emergency Department Setting Community-Acquired Pneumonia in the Emergency Department Setting Background on Community-Acquired Pneumonia Community-acquired pneumonia (CAP) is the eighth leading cause of death in the United States.1 Approximately 6 million cases are reported annua…
  10. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/blood-pressure-narrative.pdf
    December 31, 2018 - Controlling High Blood Pressure Measure Narrative Description Percentage of patients 18-85 years of age who had a diagnosis of hypertension and whose blood pressure was adequately controlled (<140/90mmHg) during the measurement period. Methodology Population identification is accomplished via a query of a pra…
  11. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication2.html
    July 01, 2024 - Electronic Test Result Communication in the Era of the 21st Century Cures Act Introduction Previous Page Next Page Table of Contents Electronic Test Result Communication in the Era of the 21st Century Cures Act Introduction Methods Results Discussion Conclusions References Appendix A. …
  12. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
    July 01, 2023 - Tool: Check-Back (or Repeat-Back) A check-back, which is sometimes called a repeat-back, is a closed-loop communication strategy used to verify and validate exchanged information. When a team member calls out information, they typically anticipate a check-back in response to verify that the information was rece…
  13. www.ahrq.gov/talkingquality/measures/understand/patient-comments.html
    February 01, 2016 - The Influence and Use of Individual Patient Comments Comments from individual patients are becoming an increasingly popular ingredient in reports on the performance of health plans and providers, particularly physicians. Its use is controversial because of its potential to unduly influence consumer decisions. …
  14. www.ahrq.gov/news/newsroom/case-studies/cquips0804.html
    October 01, 2014 - Illinois Hospitals Use AHRQ's Patient Safety Culture Survey to Improve Quality Search All Impact Case Studies August 2008 A tool developed by AHRQ provided both a benchmark and a measure of progress for a major quality improvement initiative at Evanston Northwestern Healthcare (ENH). The tool—the Hospital …
  15. www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-slides.html
    December 01, 2017 - Sustainability and the Premortem Tool: Slide Presentation AHRQ Safety Program for Surgery Slide 1: AHRQ Safety Program for Surgery—Sustainability Sustainability and the Premortem Tool Slide 2: Learning Objectives After this session, you will be able to– List benefits of a premortem exercise from…
  16. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state-apc.html
    January 01, 2024 - Current State of Diagnostic Safety: Implications for Research, Practice, and Policy Appendix C. Interview Guide Previous Page   Table of Contents Current State of Diagnostic Safety: Implications for Research, Practice, and Policy 1. Introduction 2. Methods 3. Results 4. Discussion Referenc…
  17. www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-intro.html
    April 01, 2018 - Environmental Scan of Patient Safety Education and Training Programs Introduction Previous Page Next Page Table of Contents Environmental Scan of Patient Safety Education and Training Programs Introduction Chapter 1. Environmental Scan Chapter 2. Electronic Searchable Catalog Chapter 3. Qual…
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/service_expectations_poster.pdf
    June 02, 2025 - Service Expectations and “ALWAYS” Behaviors             Service Expectations and “ALWAYS” Behaviors CHECK-IN Service Expectations  Acknowledge patients‘ presence  Ask how you can help  Inform patients of anticipated wait time  Ask if there are other questions Ass…
  19. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
    March 01, 2016 - Responsibilities of Sponsors, Vendors, and Consultants Activity Role of sponsor Role of vendor(s) Role of consultant Planning and project design Designate a project director. Define the project goals. Issue the request for proposal (RFP) and select a vendor. Dev…
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
    December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Plan for Phase Two Tara Servati, M.P.H. Patient Experience Specialist for the Ambulatory Care Network, New York-Presbyterian New York, NY Study Phase 2 How can narrative information be reported to practice leaders and clinic…

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