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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/WorkflowInterviewGuide.doc
December 18, 2021 - What is your check-in process? … What is the process when a patient has to leave the room for lab, x-ray, etc. and then comes back? … Patient Visit: Labs
In house (describe the process):
Outside (describe the process):
· Hospital: … (If so, describe the process):
Outside (referral process):
How are x-ray/imaging results returned … · Co-pay
· Billing
Prescription Refills
Describe process when pt. calls in for a refill:
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digital.ahrq.gov/sites/default/files/docs/publication/r21hs020696-ballard-final-report-2013.pdf
January 01, 2013 - Impact of Health IT Implementation on Diabetes Process and Outcome Measures - Final Report
Grant Final … Report
Grant ID: 1R21HS020696
Impact of Health IT Implementation on Diabetes
Process and Outcome … We, therefore, also examined the impact
of DMF use on diabetes-related process and outcome measures … These same process and outcome measures were
used in the secondary analysis examining the impact of … Impact on
individual process and outcome measures were also similar to the unadjusted results.
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digital.ahrq.gov/ahrq-funded-projects/impact-health-it-implementation-diabetes-process-and-outcome-measures/annual-summary/2012
January 01, 2012 - Impact of Health Information Technology Implementation on Diabetes Process and Outcome Measures - 2012 … Project Name
Impact of Health Information Technology Implementation on Diabetes Process … (Achieved)
Estimate impact of an EHR on specific patient outcomes and compliance with recommended process … focused on the analysis of the third aim, to examine the relationship between use of the DMF and patient process … Among patients in the EHR practices, all process and outcome measures, except HbA1c and lipid control
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/tree-diagram
January 01, 2023 - It is a step-by-step process from general to specific. … Process orientation in health care quality. In: Moore C, editor.
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digital.ahrq.gov/sites/default/files/docs/citation/r01hs022086-carayon-final-report-2019.pdf
January 01, 2019 - Health IT-Supported Process for Preventing and Managing Venous Thromboembolism (VTE) - Final Report … hospital, and the second part focused on the PE diagnosis process in the ED. … We also asked participants about possible solutions to improve the VTE prophylaxis
process. … (health IT)
solutions to improve the process. … For a
description of the design process, see Hoonakker et al. [17].
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/risk
January 01, 2023 - The contingency diagram uses brainstorming to generate a list of problems that could arise from a process … Fault Tree Analysis
Description
Fault tree analyses (FTAs) study specific system, process, … The process can be used to study a failure that actually occurred, or it could study a potential failure … The process helps to create a smooth, streamlined implementation process. … Process Decision Program Chart
Description
The process decision program chart (PDPC) provides
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/morris-cj-et
January 01, 2023 - Morris CJ et al. 2006 "Preventing drug related morbidity: a process for facilitating changes in practice … Preventing drug related morbidity: a process for facilitating changes in practice. … these, together with having a central committed figure at the practice, is key to the success of the process … full blood count for patients prescribed carbamazepine within 3 months, [but] another was still in the process
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digital.ahrq.gov/ahrq-funded-projects/meeting-information-needs-referrals-electronically
January 01, 2023 - Emmanuel's model of the specialist referral process and socio-technical systems theory guided the planning … clinics to share findings from a prior referral study, gather input into the design of an electronic process … Process mapping was used to identify the current process for information exchange in each setting, identify … gaps, and develop a new process design. … prototype will incrementally decrease the potential for error in the clinical information exchange process
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/problem
January 01, 2023 - Use Case
Description
A use case is a set of instructions that an individual in a process completes … to go through one single step in that process. … 5W2H
Description
5W2H is a tool that provides guiding questions when assessing a process … Critical Incident
Description
The critical incident method is utilized to identify a process … The method looks at inputs and outputs and identifies steps that determine the quality of process outputs
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digital.ahrq.gov/organization/baylor-research-institute
January 01, 2023 - Impact of Health Information Technology Implementation on Diabetes Process … Project Name
Impact of Health Information Technology Implementation on Diabetes Process and Outcome … Measures
Impact of Health IT Implementation on Diabetes Process and Outcome … Project Name
Impact of Health Information Technology Implementation on Diabetes Process and Outcome … Measures
Impact of Health Information Technology Implementation on Diabetes Process
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/potential-problem-analysis
January 01, 2023 - The process helps to create a smooth, streamlined implementation process.
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digital.ahrq.gov/sites/default/files/docs/citation/AppendixF_HIT_Hazard_Manager_Beta_Test.pdf
June 16, 2021 - 1
“Type of potential care-process
compromise from this hazard”
Patient may be non-compliant with … medication 1
“Type of potential care-process compromise from this hazard” Misinterpreted information … 1
“Type of potential care-process compromise from this hazard”
Incorrect documentation of provider … on
record 1
“Type of potential care-process compromise from this hazard” Not affected 1
“Type of … potential care-process compromise from this hazard” Risk to data servers and loss of power 1
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/verbal-protocol-analysis
January 01, 2023 - Description
A verbal protocol analysis (VPA) is a think-aloud method of eliciting cognitive and physical process … Consider demonstrating this process to the participant.
3. BEGIN SCENARIO AND RECORD DATA.
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digital.ahrq.gov/ahrq-funded-projects/patient-centered-virtual-multimedia-interactive-informed-consent-vic
January 01, 2023 - For patients to fully understand the content of the IC process, it should clearly explain the purpose … , process, risks, benefits, and alternatives to medical procedures or clinical research. … The deficiencies in provider-patient communication in explaining the IC process, in addition to health … Having patients participate in virtual interviews during the IC process has the potential to enhance … Patients using VIC had access to virtual coaching on the IC process through video demonstrations and
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digital.ahrq.gov/ahrq-funded-projects/enhanced-handoffs-echo
January 01, 2024 - improve interdisciplinary team communication, enhance patient safety, and create a more efficient care process … The EnhanCed HandOff (ECHO) project will allow the handoff process and communications to be tailored … INTERACT (intelligent interactive care continuity), containing (1) a telemedicine-augmented handoff process … While postoperative handoffs have been standardized using communication checklists and process guiding … to a more patient-centered, thoughtful, interactive, and collaborative team process
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/statistical
January 01, 2023 - Modeling
Description
Simulation modeling is a dynamic tool that models the behavior of a process … Statistical Process Control
Description
Statistical process control (SPC) involves the creation … Control charts use historical data to evaluate whether current data indicate process variation is in
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/andre-b-et-al-2008
January 01, 2008 - technology in health care and to identify what kinds of factors may promote or hamper the implementation process … technology in health care and to identify what kinds of factors may promote or hamper the implementation process … studies that were English-language, described a health information technology system implementation process
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digital.ahrq.gov/2020-year-review/research-summary/improving-delivery-health-services-health-systems-level
January 01, 2020 - and mitigate the challenges associated with information overload in the literature identification process … The team developed a literature identification process that unifies the query formulation and citation … While errors may happen at all stages of the medication process, different tools have been developed … process (e.g., barcoding or automated dispensing and unit-dose systems), and the administration process … , and supporting information exchange by interlinking different stages of the medication process.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/data
January 01, 2023 - Data Collection
Process Scorecard
Description
A process scorecard … evaluates a process according to a set of predefined criteria. … Based on the user's feedback, the scorecard gives a rating for the process and often times short recommendations … according to the rating the process receives. … Description
A verbal protocol analysis (VPA) is a think-aloud method of eliciting cognitive and physical process
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digital.ahrq.gov/computerized-provider-order-entry-inpatient
January 01, 2023 - The AHRQ-funded project stressed the need for process redesign at the outset of the project. … Process redesign helps CPOE stakeholders and end-users understand how their workflow will change and … Do not automate a manual process that does not work. … This needs to be considered in the redesign process. … that is addressed during the vendor scoping and contracting process.