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Showing results for "problems".

41. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
    November 02, 2017 - The least satisfied customers are those whose problems remain unsolved. … It can also mean providing solutions or making amends for problems that the patient created. … Solutions to problems need to be timely and responsive to the person’s need. … In health care, certain problems are highly predictable. … • Train and empower frontline employees to resolve problems and give them the authority to fix problems

42. PowerPoint Presentation
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-slides.pptx
    June 01, 2021 - Identifying Targets 4 Opportunities for Improvement Mistakes Near Misses Defects Errors Problems … 12 13 The antibiotic stewardship team Physician lead Pharmacist lead Nurse lead Prioritize top problems … system opportunities to prevent them from occurring again Identifying Targets   14 Technical Problems … Identifying Targets 15 Adaptive Problems Adaptive solutions require a change in attitudes, beliefs, … Using the Four Moments of Antibiotic Decision Making Form may help identify problems.

43. Identifying, Understanding, and Communicating Medical Device Use Errors: Observations from an FDA Pilot Program (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Flack.pdf
    January 01, 2005 - Rapidly identify and understand problems with the use of medical devices, 2. … There are numerous reasons why user facilities may underreport device problems. … This person sometimes does not want problems reported under his or her “watch.” … Thus, usage problems may go unreported. … more they learn about problems they did not know existed.

44. Medical Product Safety Network (MedSun) Collaborates with Medical Product Users to Create Specialty Subnetworks (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Engleman_86.pdf
    June 04, 2008 - • Provide a “laboratory” for research into understanding problems with these medical products as … They send reports about problems with the use of medical devices through the secure online system into … The very large percentage of reported problems falling into the “potential for harm” category speaks … However, rare or unusual problems often go unreported. Therefore, Dr. … LabNet is designed to collect information about devices, whether problems (e.g., with point-of-care

45. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I-rev0921.pdf
    January 01, 2020 - 12 months Problems several times in the past 12 months Problems monthly Problems weekly … Problems several times in the past 12 months Problems monthly Problems weekly Problems … 12 months Problems several times in the past 12 months Problems monthly Problems weekly … 12 months Problems several times in the past 12 months Problems monthly Problems weekly … in the past 12 months” to “Problems daily”: • No problems in the past 12 months, • Problems once or

46. SOPS Medical Office Survey (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
    January 01, 2023 - exchanging accurate, complete, and timely information with: Problems daily Problems weekly … Problems monthly Problems several times in the past 12 months Problems once or twice … in the past 12 months No problems in the past 12 months Does Not Apply or Don’t Know … We have problems with workflow in this office 1 2 3 4 5 9 13. … Providers and staff talk openly about office problems 1 2 3 4 5 9 9.

47. Introduction | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-2.html
    June 01, 2023 - patients’ experiences about diagnostic errors is even more limited. 18 As one paper about diagnostic problems … literature. 21,22 Patients and families offer a unique source for understanding a variety of diagnostic problems … adverse events on the health and well-being of patients. 26 Understanding the impact of diagnostic problems … since remediation efforts in response to patient feedback will induce more subsequent reporting of problems … brief, we refer to adverse diagnostic events as “diagnostic mishaps,” “diagnostic errors,” “diagnostic problems

48. Readiness Assessment | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps-program/curriculum/implement/pre/ready.html
    January 01, 2024 - Readiness Assessment Investing in TeamSTEPPS typically requires one or more identifiable problems … If these problems are directly linked to teamwork and communication failures, they may help show the … extent of the problems the TeamSTEPPS implementation will seek to overcome.

49. Notes | Agency for Healthcare Research and Quality
    www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
    June 01, 2014 - When data problems were found, medical offices were contacted and asked to make corrections and resubmit … in the past 12 months" to "Problems daily" (No problems in the past 12 months, Problems Once or twice … in the past 12 months, Problems several times in the past 12 months, Problems monthly, Problems weekly … , Problems daily). … months, problems once or twice in the past 12 months, and problems several times in the past 12 months

50. Understanding Quality and Safety Problems in the Ambulatory Environment: Seeking Improvement With Promising Teamwork Tools and Strategies (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Webster_76.pdf
    July 18, 2008 - Understanding Quality and Safety Problems in the Ambulatory Environment: Seeking Improvement With Promising … Teamwork Tools and Strategies Understanding Quality and Safety Problems in the Ambulatory Environment … The authors comment that no “silver bullet” can solve such complex problems. … Problems with medications: Adverse drug events (ADEs). … wrong dose, wrong person, and wrong route problems that may result in ADEs.

51. Shadowing Another Professional Tool | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cusp/toolkit/shadowing.html
    December 01, 2012 - The shadower will observe oral and written communication practices and problems and the effect they have … Use this document to identify problems observed in patient care areas within the practice setting of … Discuss with the provider you shadowed what you believe may reduce communication errors and teamwork problems … Prepare a draft of the problems identified and your proposed solutions. … Were patient problems identified quickly?      

52. Module 3: PowerPoint Presentation
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving.pptx
    May 01, 2017 - Most problems are identified by staff or are observed by supervisors. … The daily huddle gives you a place and time every day to speak up about problems observed by team members … Reduce the number of recurring problems How will you know that a change is an improvement? … Fewer problems of the same kind flagged in huddle and observed at work What can you change to make an … Management • Outcomes over time • Checklist compliance • Problem log Escalation • Sentinel events • Problems

53. Module 2: Daily Huddles - Facilitator Notes | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-fac-notes.html
    June 01, 2017 - At the center of the system is daily work, including huddles, where problems are identified, anticipated … Huddles give you an opportunity to recognize problems from yesterday’s work, anticipate problems for … Identify someone to write down problems from yesterday and concerns for upcoming cases. … tests, you may start to recognize some additional problems. … It may take time to surface problems and to put into place resources and projects to solve them.

54. Module 2: Script and Slides (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/daily-huddles-facnotes.docx
    May 01, 2017 - At the center of the system is daily work, including huddles, where problems are identified, anticipated … Huddles give you an opportunity to recognize problems from yesterday’s work, anticipate problems for … This will help you identify problems that may surface in trying to do huddles on consecutive days. … tests, you may start to recognize some additional problems. … It may take time to surface problems and to put into place resources and projects to solve them.

55. Conducting a Morning Briefing | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cusp/toolkit/morning-briefing.html
    December 01, 2012 - Purpose of tool: This tool provides a structured approach to help physicians and nurses identify the problems … that occurred during the night and potential problems that may occur during the clinical day. … Are there any patients having problems on the unit?     III. … To Followup Action Taken Patient scheduling       Equipment availability or problems

56. Appointment Aide: Preparing for Your Appointment (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_apptaide.pdf
    December 01, 2017 - What problems should I look for, and what do I need to do if I have these problems? … (Use “The Problems I Need to Look For” page to help you remember who to contact when you have these … problems.) 5. … What problems should I look for? Who should I contact if the patient has these problems?

57. Evaluating and Predicting Patient Safety for Medical Devices with Integral Information Technology (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Zhang.pdf
    January 01, 2004 - This method is for the evaluation of usability problems in medical devices. … Figure 3 summarizes the severity of the problems found in Pump 1 and Pump 2. … For Pump 2, there was 1 catastrophic, 26 major, 26 minor, and zero cosmetic usability problems. … Finding usability problems through heuristic evaluation. … Severity ratings of usability problems for the two 1-channel infusion pumps Figure 4.

58. Research Centers for Excellence in Clinical Preventive Services | Agency for Healthcare Research and Quality
    www.ahrq.gov/prevention/chronic-care/decision/research-centers/index.html
    October 01, 2018 - Each center is conducting three research projects seeking solutions to the problems of underuse, overuse … difficult in routine primary care because of time constraints, conflicting priorities, communication problems … the AHRQ Research Centers for Excellence in Clinical Preventive Services are finding solutions to the problems

59. AHRQ Safety Program for Perinatal Care: Shadowing Another Professional Tool (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/professional-tool.docx
    May 01, 2017 - The shadower will observe oral and written communication practices and problems and the effect they have … Use this document to identify problems observed in patient care areas within the practice setting of … Review your list of observed communication and teamwork problems. … Prepare a draft of the problems identified and your proposed solutions. … Were patient problems identified quickly?

60. Performing a Premortem Assessment | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/premortem-assessment.html
    October 01, 2024 - Prevention The purpose of the CUSP Premortem Tool is to help the CUSP team anticipate and mitigate potential problems … 394 KB) The CUSP Premortem Tool walks teams through the Premortem process to anticipate and mitigate problems