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digital.ahrq.gov/sites/default/files/docs/survey/telemedicine-and-non-telemedicine-visit-experience-interview-guides.pdf
June 16, 2021 - Did you encounter any problems in scheduling this appointment? … Did you encounter any problems during the visit?
13. … Were there any communication problems in scheduling this visit? … Did you encounter any technical problems in completing this visit? … Did you encounter any problems during the visit?
13.
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digital.ahrq.gov/sites/default/files/docs/page/e-prescribing-toolset-pharmacy.pdf
January 01, 2020 - Troubleshooting and
Preventing Common
Problems with E-
Prescribing
Identifies some common problems … • Prepare to handle problems that commonly arise with e-prescribing. … • Where are quality and safety problems (or potential problems) likely to occur in
the current process … Resolve Exceptions – Problems should be greatly reduced. … Addressing minor problems before they become major problems and coordinating early and
often with prescribers
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digital.ahrq.gov/ahrq-funded-projects/preventing-wrong-drug-and-wrong-patient-errors-indication-alerts-cpoe-systems
January 01, 2023 - The use of indication alerts that prompt prescribers to add problems to a problem list when it is missing … This research examined how the use of indication alerts impacted the placement of problems on the problem … (WD-RAR), wrong patient abandon and reorder (WP-AAR), wrong drug abandon and reorder (WD-AAR), and problems … Indication alerts resulted in a significant increase in placing problems on the problem list.
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digital.ahrq.gov/principal-investigator/horn-susan
January 01, 2023 - The limits of technology: far from a panacea, IT is merely a tool for solving problems … IT is merely a tool for solving problems. Mod Healthcar 2006 Aug 7;36(31):20.
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digital.ahrq.gov/sites/default/files/docs/survey/it-primary-care-practice.pdf
June 16, 2021 - Help will be easily accessible if I hav e
problems with my office computer.
37. … I frequently apply a computer to new
and different problems.
12. … In general, I am capable at applying
computers to solve problems in my
practice.
13. … In general, I am creative in using
software packages to solve problems. … I am innovative when using software
packages to solve problems.
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/experience/zai-ah-et-al-2007
January 01, 2007 - Objective
To "describe the problems in diabetes patient management before we instituted the new application … We promptly addressed any problems and issues that were brought up by end users.
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digital.ahrq.gov/ahrq-funded-projects/virtual-patient-improving-quality-care-primary-healthcare
January 01, 2023 - population, primary care providers (PCPs) must be: 1) aware of the trauma-related mental and physical health problems … β-prototype to improve the primary care physicians’ identification and screening of health and mental health problems … β-prototype to improve the primary care physicians’ treatment management plan of the health and mental health problems
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digital.ahrq.gov/sites/default/files/docs/medicaid/health-it-implementation.pdf
December 01, 2005 - Anticipating Implementation Problems
4. Evaluating Health Information Systems
5. … How can Health IT help solve these
problems? … Problems with the data storage:
– These communication problems arise partly because the data is stored … Problems of Overuse and Underuse
– 30% of children receive excessive antibiotics for otitis
– 20-50% … This is critical to understanding the runtime problems.
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digital.ahrq.gov/ahrq-funded-projects/information-needs-homecare-nurses-during-admission-and-care-planning/citation/problem
January 01, 2023 - There's a problem with the problem list: Incongruence of patient problem information across the home care admission.
Citation
Sockolow PS, Bowles KH, Le NB, Potashnik S, Yang Y, Pankok C Jr, Champion C, Bass EJ. There's a problem with the problem list: Incongruence of patient problem information acros…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/groupware-task-analysis
January 01, 2023 - a redesign of the current system or the situation described in task model 1, including solutions to problems … To identify problems and propose technological solutions.
How do I use this tool?
1.
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digital.ahrq.gov/ahrq-funded-projects/enabling-patient-centered-care-through-health-information-technology
January 01, 2023 - to PCC-related health IT applications were seen in the literature including the lack of usability; problems … basic formal training in health IT applications; physicians’ concerns about more work; workflow issues; problems … depersonalization; incompatibility with current health care practices; lack of standardization; and problems
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digital.ahrq.gov/ahrq-funded-projects/effects-age-cognition-and-health-literacy-use-patient-emr/annual-summary/2010
January 01, 2010 - the ability to use a patient portal of an EMR system, the study will identify the root of usability problems … and develop empirically-based interventions to help those who are most likely to face problems interacting … as age, cognitive abilities, health literacy, and task performance. ( Ongoing )
Identify usability problems
-
digital.ahrq.gov/sites/default/files/docs/citation/r18hs017060-weiss-final-report-2011.pdf
January 01, 2011 - Results: Main Study: For phases 1 and 2 approximately 15% of problems were unresolved. … were still unresolved,
or who had problems with their medications. … The revised process was piloted successfully and encountered only a few problems. … within a week of their acute care visit and many of the problems persist after three weeks … • Timely follow-up can be done and it can catch problems at an early stage.
-
digital.ahrq.gov/sites/default/files/docs/survey/provider-pre-implementation-survey.pdf
June 16, 2021 - The next two questions ask you about potential computer problems you might have
during clinic sessions … Please indicate how often you
encounter these problems by placing a check mark in the box below the … How often do you lose
documentation you are entering
due to problems with
PowerChart? … Comments on technical problems with PowerChart:
Date: __ __ / __ __ / 2008
Provider survey
-
digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/plan-do-check-act-cycle
January 01, 2023 - Description
Plan-do-check-act (PDCA) is a four step cycle that allows you to implement change, solve problems
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/value-added-analysis
January 01, 2023 - Value-Added Analysis
Description
Value-added analysis is a method for identifying problems
-
digital.ahrq.gov/ahrq-funded-projects/veterans-administration-va-integrated-medication-manager/annual-summary/2010
January 01, 2010 - from the traditional medical record, a major feature of this system is the explicit linking of patient problems … faster decisionmaking by providing higher-quality data to the provider, especially when the patient’s problems … information is located further back in time in the patient’s medical history or is more recent, and patients’ problems
-
digital.ahrq.gov/sites/default/files/docs/citation/EHR_Usability_Toolkit_Background_Report.pdf
January 26, 2006 - with a user
interface, indicate the severity of the problems, and make suggestions for fixing the problems … .85 Although major problems are generally easier to discover than minor problems and are
the most important … .93
Cognitive walkthroughs tend to find more severe problems,117 but find fewer problems than a
heuristic … , while remote asynchronous methods identify
fewer problems. … A mathematical model of
the finding of usability problems.
-
digital.ahrq.gov/ahrq-funded-projects/evaluation-ahrqs-time-pressure-ulcer-program/annual-summary/2011
January 01, 2011 - Although substantial research has documented that preventing pressure ulcers and falls is possible, these problems … the medical record number supplied by the facility, while in other cases the linking yielded numerous problems
-
digital.ahrq.gov/sites/default/files/docs/biblio/09-0054-EF-Updated_0.pdf
June 01, 2009 - If I don’t hear any, focus on the chronic problems.” … , whereas what
is needed are systems that solve complex problems, which bring with them usability problems … are user problems, not design problems.221 Therefore, good
user-centered design requires not only following … or misinterpret results and problems. … Finding usability problems through
258. Goldfarb S.