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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/ehr_go_live_planning_checklist.pdf
January 01, 2006 - Support escalation procedures (procedures that define what actions will be taken
in the event there is a problem … , who will manage the problem internally, and if
necessary, who will report the problem to the vendor
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
November 01, 2017 - The Problem
Achieving high levels of member satisfaction requires two ingredients:
A deep knowledge … Another problem with developing standards is that some of the behaviors are hard to
describe. … on
CAHPS Measures
CAHPS Item (from Health Plan Survey 3.0): In the last 12 months, how much of a problem … The Problem
6.Q.2. The Intervention
6.Q.3.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
November 01, 2017 - The Problem
Achieving high levels of member satisfaction requires two ingredients:
A deep knowledge … Another problem with developing standards is that some of the behaviors are hard to
describe. … on
CAHPS Measures
CAHPS Item (from Health Plan Survey 3.0): In the last 12 months, how much of a problem … The Problem
6.Q.2. The Intervention
6.Q.3.
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psnet.ahrq.gov/innovation/preventing-falls-through-patient-and-family-engagement-create-customized-prevention
July 23, 2024 - associated with reduction in falls for older people. 1 The team revised the program further to address the problem … Date First Implemented
2009
Problem Addressed
Patients are particularly … fall TIPS (tailoring interventions for patient safety) program: a collaboration to end the persistent problem … fall TIPS (tailoring interventions for patient safety) program: a collaboration to end the persistent problem
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool14.html
March 01, 2014 - with resistance will allow your patient a greater chance to become actively involved in the process of problem … The problem may not get solved during that visit, but the process is underway.
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psnet.ahrq.gov/perspective/addressing-workplace-violence-and-creating-safer-workplace
October 31, 2023 - higher due to underreporting. 2 Workplace violence in healthcare settings has become an increasing problem … To highlight the importance of addressing this problem, the Joint Commission released a sentinel event … Trends and Impact
Workplace violence is not a new problem in healthcare. … It’s not as simple as one level versus another, but rather it’s a multilevel problem. … It’s a larger, systemic problem, it’s an organizational problem, and then it’s really a problem of public
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digital.ahrq.gov/sites/default/files/docs/page/ISyE%20and%20Health%20Care%20Report%20Out.pdf
June 16, 2021 - “ownership” – who owns this problem? … Pick a problem e.g. cancer, operating room, eg; five centers that will work
with industry and partners … Create a program organized around a specific problem, launch with a
meeting or workshop– the meeting
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www.ahrq.gov/ncepcr/tools/obesity/obpcp1.html
May 01, 2014 - Another sign of inadequate readiness is a group's unwillingness to accept some responsibility for a problem … As a cornerstone of your community's health system, you can do your part to address the problem. … Involving staff in the problem-solving and decisionmaking is different than telling them what to do. … community members reported that clinicians don't address weight; they address the disease/presenting problem
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - primary doctor or nurse is the one you would see if you need a check-up, want advice about a health problem … the last 12 months, did your primary doctor or nurse suggest that you see a specialist for a health problem … In the last 12 months, did a doctor or other health professional recommend a treatment for a health problem … , have you seen a doctor or other health professional three or more times for the same condition or problem … Is this a condition or problem that has lasted for at least 3 months?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/assess-adapt-060314.pptx
March 01, 2009 - Second order problem solving
Fixing the immediate problem
Fixing the system factors that allowed the … problem to occur
Principles of Safe Design Apply to Technical and Teamwork
25
25
Safe Teamwork
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/slides3.html
October 01, 2017 - Problem
2. Potential Problem
3. … No Apparent Problem
Total Score
© Barbara Braden and Nancy Bergstrom, 1988.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-slides.html
December 01, 2017 - Remember – Quality issues are often process related, not people related
Fix the process, fix the problem … The problem is that people stop to change when they don't see the result immediately. … Ensure administration is aware of your efforts and results
Encourage and reward participation and problem … We don’t all address a problem in the same way, and there are variations in our processes. … CUSP identifies problem areas:
What staff think are impeding patient care vs. what managers/directors
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digital.ahrq.gov/ndc
January 01, 2023 - Let us know the nature of the problem, the Web address of what you want, and your contact information … In an effort to help alleviate this problem, the National Library of Medicine (NLM) has been working
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psnet.ahrq.gov/perspective/incident-reporting-more-attention-safety-action-feedback-loop-please
September 01, 2011 - Another problem is that the wrong types of events tend to get reported. … It is almost an epidemiologic problem. … Falls are a common enough problem at every hospital that you should stop doing incident reports. … The problem is that then you have to actually fix stuff, and that is the hard part. … Otherwise, how are you going to see a latent problem that's come up over and over again?
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psnet.ahrq.gov/issue/hospital-ward-incidents-through-eyes-nurses-thick-description-appeal-and-deadlock-incident
November 15, 2023 - February 20, 2019
The problem with using patient complaints for improvement. … August 17, 2018
The problem with making Safety-II work in healthcare.
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digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015337-mingle-final-report-2008.pdf
January 01, 2008 - MGHA PCP panel size
1c: Number of Problem Entries. … The chart “Problem Entries per Provider divides the total number of problem entries in any
quarter by … Problem entries per provider
1d: Average Size of Problem List. … patient if the problem was created
during or before the encounter. … Data capture in the EMR may continue to be the problem.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/compare/WR_751_AHRQ_Quigley_08_26_10.pdf
April 01, 2010 - Collecting and evaluating these data and confirming the problem comprised the first step in
the hospital … To confirm the suspected problem, the hospital:
• Compared its performance not only with that of other … The charge nurse does not have
patient responsibilities but focuses on problem solving and ensuring … An increasing number of patients over
time reported not having a problem talking to their nurses about … These items were a problem both in terms of absolute
levels as well as compared to both the Patient
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cds.ahrq.gov/sites/default/files/cds/artifact/476/Pain%20Management%20Summary%20Clincial%20Decision%20Support%20Toolkit_for%20Repository_0.xlsx
January 01, 2003 - is true:
Patient is >=18 and has one of these documented:
• Qualifying chronic pain diagnosis on problem … Management Summary CDS tool:
• Age >=65 and/or any one of the following:
These pull from the active problem … Test Patient Set-up
Patient 1
Problem List: contains qualifying chronic pain diagnosis (active) … Test Patient Set-up
Patient 1 Problem List: contains qualifying chronic pain diagnosis (active) and … Test Patient Set-up
Patient 1 age <18, with chronic pain on problem list
Patient 2 age<18, with
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-12-15-22.docx
December 01, 2022 - In this unit, there is a problem with patients or visitors being physically aggressive toward providers … In this unit, there is a problem with patients or visitors being verbally aggressive toward providers … In this unit, there is a problem with providers or staff being verbally aggressive toward
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0084coding.xls
January 01, 2012 - Performance Improvement(R) (AMA-PCPI) 2.16.840.1.113883.3.526.3.1399 Gestational Diabetes Condition/Diagnosis/Problem … Performance Improvement(R) (AMA-PCPI) 2.16.840.1.113883.3.526.3.1399 Gestational Diabetes Condition/Diagnosis/Problem … Performance Improvement(R) (AMA-PCPI) 2.16.840.1.113883.3.526.3.1399 Gestational Diabetes Condition/Diagnosis/Problem … Performance Improvement(R) (AMA-PCPI) 2.16.840.1.113883.3.526.2.1500 Gestational Diabetes Condition/Diagnosis/Problem … Performance Improvement(R) (AMA-PCPI) 2.16.840.1.113883.3.526.2.1500 Gestational Diabetes Condition/Diagnosis/Problem