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psnet.ahrq.gov/issue/development-swarm-model-high-reliability-rapid-problem-solving-and-institutional-learning
November 16, 2022 - Commentary
Development of "SWARM" as a model for high reliability, rapid problem … Development of "SWARM" as a Model for High Reliability, Rapid Problem Solving, and Institutional Learning … Development of "SWARM" as a Model for High Reliability, Rapid Problem Solving, and Institutional Learning
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/mcc/mcc_infographic_printable.pdf
June 02, 2025 - MCC IS A LARGE & GROWING PROBLEM
Almost one in three Americans lives with MCC. … The prevalence of MCC increases with age, however this
problem affects a large number of working aged … the elderly.
80%
49%
18%
7%
0-17 18-44 45-64 65+
% OF US POPULATION WITH MCC BY AGE
The problem … .
32% = 96.5 million people28% 24%
2001 2006 2010
% OF US POPULATION WITH MCC OVER TIME
THE PROBLEM … prescriptions
AVERAGE NUMBER OF PRESCRIPTIONS PER YEAR (new + refilled)
To address the growing problem
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/mcc/mcc_infographic.pdf
June 02, 2025 - MCC IS A LARGE & GROWING PROBLEM
Almost one in three Americans lives with MCC. … The prevalence of MCC increases with age, however this
problem affects a large number of working aged … the elderly.
80%
49%
18%
7%
0-17 18-44 45-64 65+
% OF US POPULATION WITH MCC BY AGE
The problem … ages.
32% = 96.5 million people28%24%
2001 2006 2010
% OF US POPULATION WITH MCC OVER TIME
THE PROBLEM … RX
RX
To address the growing problem of MCC, the US healthcare system
must transform from a disease-specific
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/program-dev-slides.pptx
June 01, 2021 - PROBLEM:
No discussion with the family or attempt to educate. … PROBLEM(S):
No evaluation of resident. … PROBLEM:
No diagnostic criteria used to evaluate the resident. … PROBLEM(S):
No evaluation of resident. … PROBLEM(S):
No evaluation of resident.
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psnet.ahrq.gov/issue/overkill-avalanche-unnecessary-medical-care-harming-patients-physically-and-financially-what
March 29, 2010 - A previous AHRQ WebM&M perspective explored overuse as a patient safety problem. … Patient Safety
March 27, 2024
Overdiagnosis and overtreatment as a quality problem … April 13, 2016
The persistent problem of diagnostic error.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/aspirin-workflow.pdf
June 02, 2025 - Aspirin Workflow
Aspirin
M
A
Information
Criterion
IVD is on Problem List AND Aspirin is
not on … :
• Medication List
• Medication Allergy List
• Contraindication on Problem List
Clinical
Condition … Contra
indication
No
Place & pend
order for Aspirin
without dose
Yes
Place
Contraindication on
Problem
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digital.ahrq.gov/sites/default/files/docs/citation/r01hs022542-hettinger-final-report-2020.pdf
January 01, 2020 - Cognitive Engineering for Complex Decision Making & Problem Solving in Acute Care - Final Report … Cognitive Engineering for Complex Decision Making & Problem
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psnet.ahrq.gov/issue/retained-guidewires-veterans-health-administration-getting-root-problem
March 13, 2013 - Retained guidewires in the Veterans Health Administration: getting to the root of the problem … Retained Guidewires in the Veterans Health Administration: Getting to the Root of the Problem. … Retained Guidewires in the Veterans Health Administration: Getting to the Root of the Problem.
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psnet.ahrq.gov/issue/patient-safety-emergency-departments-problem-health-care-systems-international-survey
February 26, 2020 - Study
Patient safety in emergency departments: a problem for health care systems? … Patient safety in emergency departments: a problem for health care systems? … Patient safety in emergency departments: a problem for health care systems?
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psnet.ahrq.gov/issue/understanding-barriers-physician-error-reporting-and-disclosure-systemic-approach-systemic
January 12, 2022 - Understanding the barriers to physician error reporting and disclosure: a systemic approach to a systemic problem … Understanding the barriers to physician error reporting and disclosure: a systemic approach to a systemic problem … Understanding the barriers to physician error reporting and disclosure: a systemic approach to a systemic problem
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects_facnotes.docx
December 01, 2017 - Problem solving breaks down into two types: first-order problem solving and second-order problem solving … First-order problem solving is where we fix an immediate problem. … SAY:
This is the growth process from reactive first-order problem solving to proactive second-order problem … first-order problem solving drops. … first-order problem solving.
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
December 01, 2017 - Problem solving breaks down into two types: first-order problem solving and second-order problem solving … First-order problem solving is where we fix an immediate problem. … problem solving. … for first-order problem solving drops. … first-order problem solving.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects.pptx
December 01, 2017 - Problem solving breaks down into two types: first-order problem solving and second-order problem solving … First-order problem solving is where we fix an immediate problem. … SAY:
This is the growth process from reactive first-order problem solving to proactive second-order problem … First-order problem solving
Second-order problem solving
What Is a Defect? … first-order problem solving.
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psnet.ahrq.gov/issue/poor-state-health-care-quality-us-malpractice-liability-part-problem-or-part-solution
March 01, 2023 - .: is malpractice liability part of the problem or part of the solution? … The poor state of health care quality in the U.S.: is malpractice liability part of the problem or part … The poor state of health care quality in the U.S.: is malpractice liability part of the problem or part
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psnet.ahrq.gov/issue/spinal-surgery-complications-unsolved-problem-world-health-organization-safety-surgical
March 08, 2023 - Study
Spinal surgery complications: an unsolved problem-Is the World Health Organization … Spinal surgery complications: an unsolved problem-Is the World Health Organization Safety Surgical Checklist … Spinal surgery complications: an unsolved problem-Is the World Health Organization Safety Surgical Checklist
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part2-subuse.html
June 01, 2018 - Same
No Change
People age 12 and over who needed treatment for illicit drug use or an alcohol problem … Treatment for Illicit Drug Use or Alcohol Problem
People age 12 and over who needed treatment for illicit … drug use or an alcohol problem and who received such treatment at a specialty facility in the last 12 … noninstitutionalized population age 12 and over who needed treatment for illicit drug use or an alcohol problem … 2013, only 10.9% of people age 12 and over who needed treatment for illicit drug use or an alcohol problem
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-slides.pptx
June 01, 2021 - Identifying Targets
13
2
Problem Solving
14
1
First-order problem solving
Solves one problem in … one particular instance
Generally does not help prevent future harm from occurring
Second-order problem … Targets
14
Technical Problems
Technical solutions often require a checklist or protocol.
15
Problem … Start with a problem or potential harm that is easy to fix. … Use second-order problem solving to determine technical and adaptive solutions.
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www.ahrq.gov/teamstepps-program/curriculum/implement/activity/plan.html
February 01, 2024 - Improving a team process includes the following steps:
Identify a recurring problem or opportunity … Flowchart or map the process during which the targeted problem or opportunity for improvement occurs. … Define the problem, challenge, or opportunity for improvement. … Step 2: Define the Problem, Challenge, or Opportunity for Improvement
Objective
State the problem … Aims should align with your defined teamwork problem or opportunity for improvement.
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psnet.ahrq.gov/sites/default/files/2024-05/spotlight_case_managing_complexity_in_diagnosis_-_slides_final.pptx
January 01, 2024 - to be solved at one point in time, rather than a recurring and evolving problem that is influenced by … representation
17
Practice iterative and dynamic problem representation (1)
Problem representation … The second way to conceive of problem representation is as an individual’s mental representation of a … problem representation in this case upon the patient’s first presentation could be:
A middle-aged … The importance of early problem representation during case presentations.
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psnet.ahrq.gov/node/865884/psn-pdf
May 29, 2024 - to be solved
at one point in time, rather than a recurring and evolving problem that is influenced … to be solved.8,9,10 Problem representation is a key activity in most diagnostic reasoning
curricula … The second way to conceive of
problem representation is as an individual’s mental representation of … The importance of early problem representation during case
presentations. … Reasoning on rounds: summary statement or problem representation?