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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - The Problem
No matter how well you manage the customer service at your organization, problems are
inevitable … Fix the problem quickly and fairly.
4. Offer atonement.
5. Follow up.
6. … Involve the person in helping to solve the problem. … They include a process for tracking problems and
complaints to help identify the source of the problem … The Problem
6.P.2. The Intervention
6.P.3. Implementing This Intervention
6.P.4.
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www.ahrq.gov/research/findings/final-reports/ptflow/appendix-c.html
July 01, 2018 - Goals and Strategies
Problem Statement
In 2007, we identified that our left-without-being-seen … Conceptually, we realized that adding more space would not necessarily address the core problem: inpatients
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www.ahrq.gov/evidencenow/projects/urinary/index.html
February 01, 2024 - EvidenceNOW: Managing Urinary Incontinence
Problem
Urinary Incontinence (UI) affects a large
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdiscalldoc.pdf
April 07, 2025 - If new problem since discharge:
Had the patient:
Contacted or seen clinician? … including side effects):
Medicine 1: ________________________________________________________________
Problem … _________________
Medicine 2: _________________________________________________________________
Problem … _________________
Medicine 3: _________________________________________________________________
Problem … Problems
Did patient/caregiver know what constituted an emergency and what to do if a nonemergent
problem
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcptemplen.pdf
April 07, 2025 - After Hospital Care Plan for: [patient name]
Discharge Date: [discharge date]
Question or Problem … Call your Discharge Educator: (xxx) xxx-xxxx DE
PHOTO HERE
Serious health problem? … 5
** Bring this Plan to ALL Appointments**
[Insert Patient Name]
What is my main medical problem
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
March 01, 2020 - The Problem
6.N.2. The Intervention
6.N.3. … The Problem
The growth of health care cost-sharing in recent years—through increases in copayments,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/putoolkit_module3_tools.docx
April 02, 2025 - Problem:
Requires moderate to maximum assistance in moving. … Potential Problem:
Moves feebly or requires minimum assistance. … No Apparent Problem:
Moves in bed and in chair independently and has sufficient muscle strength to lift … Friction and Shear
Problem
· Skin assessment and inspection q shift.
· Minimum of 2 people + draw sheet … Potential Problem
· Keep bed linens clean, dry, and wrinkle free.
· Avoid massaging pressure points.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/redtoolkitforms.pdf
September 01, 2012 - Question or Problem with this Packet? … Call your Discharge Educator: (555) 555-2222
Serious health problem? Call Dr. … What To Do If a Problem Arises
CALLER: Before we hang up, I want to make sure that if a medical problem … Do you know what your main problem was? … Do you know what your main problem was?
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcptemplen.docx
April 07, 2025 - Appointments**
After Hospital Care Plan for: [patient name]
Discharge Date: [discharge date]
Question or Problem … Call your Discharge Educator: (xxx) xxx-xxxx DE PHOTO HERE
Serious health problem? … ** Bring this Plan to ALL Appointments**
[Insert Patient Name]
What is my main medical problem
-
www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ahcp-template-eng.html
March 01, 2025 - Hospital Care Plan for: [patient name] [Patient name] Discharge Date: [discharge date] Question or Problem … Call your Discharge Educator: (xxx) xxx-xxxx DE PHOTO HERE Serious health problem? … for ** Bring this Plan to ALL Appointments** [Insert Patient Name] What is my main medical problem
-
www.ahrq.gov/nhguide/about/choosing-the-right-toolkit.html
October 01, 2016 - may be helpful to consider the following questions:
Has the nursing home identified a particular problem … If the nursing home has not identified a problem, it may want to start monitoring antimicrobial use with … This may help the antimicrobial stewardship team identify a problem on which to focus.
… expected to identify problems or opportunities for improvement, that represent high risk, high volume, or problem-prone
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-5-whys.pdf
April 02, 2025 - Create a problem statement, such as, “Patients have stopped attending our diabetes
self-management classes … Design a change or counter-measure to correct the problem. … Create a problem statement and write it at the "head" of the fish. This is the "effect."
2.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-cognitive-load1.html
May 01, 2024 - Diagnostic errors, or “the failure to establish an accurate and timely explanation of the patient’s health problem
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www.ahrq.gov/hai/tools/surgery/tools/applying-cusp/or-briefing-audit.html
December 01, 2017 - Briefing and Debriefing Audit Tool
AHRQ Safety Program for Surgery
Introduction
Problem
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - The Problem
6.H.2. The Intervention
6.H.2.a. Record Sharing
6.H.2.b. … The Problem
Communication is a two-way street.
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-21-leadership.pdf
September 01, 2015 - This involves the leader identifying
the problem, identifying the solution to the problem, and then … Examples include, “What is your ideal solution to this problem?” … problem and determine whether it is truly a “problem” or merely a misinterpretation
of a situation … Think of a problem you have tried (and failed) to fix multiple times. … leaders then must gather information on the problem.
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/redtoolkitforms.docx
September 01, 2012 - Question or Problem with this Packet? … Call your Discharge Educator: (555) 555-2222
Serious health problem? Call Dr. … What To Do If a Problem Arises
CALLER: Before we hang up, I want to make sure that if a medical problem … Do you know what your main problem was? … Do you know what your main problem was?
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management.html
June 01, 2017 - Word File , 261 KB; Text Version )
Example of PDSA Form ( Word File , 314 KB; Text Version )
Problem … Solving and Escalation
These resources help front line staff and leaders understand the problem-solving … and problem-escalation methods necessary to sustain improvements.
-
www.ahrq.gov/hai/tools/surgery/tools/applying-cusp/perioperative-asst.html
December 01, 2017 - Perioperative Staff Safety Assessment
AHRQ Safety Program for Surgery
Introduction
Problem
-
www.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
March 01, 2016 - an initiative to assess the survey’s value in helping facilities and Networks to identify and remedy problem