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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.pdf
May 01, 2017 - Learning from defects can also be called
second-order problem solving. … Health care
providers have become very adept at first-
order problem solving, which is recovery
problem … This problem solving method
approaches a defect by reacting to an issue,
finding its solution, and … commendable and necessary, it is also vital
to learn from the defect and then apply
second-order problem
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www.ahrq.gov/sites/default/files/2024-01/mastrangelo-report.pdf
January 01, 2024 - This problem persists despite the fact that the best practices to reduce the occurrence
1
mailto:rborotka … This
research utilized a complex system modeling framework to tackle this problem. … Methods
This research combines engineering techniques into a system-level complex model to
address the problem … These results
confirm the initial assumption that looking at this problem from a systems perspective
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
November 01, 2017 - The Problem
Achieving high levels of member satisfaction requires two ingredients:
A deep knowledge … Another problem with developing standards is that some of the behaviors are hard to
describe. … on
CAHPS Measures
CAHPS Item (from Health Plan Survey 3.0): In the last 12 months, how much of a problem … The Problem
6.Q.2. The Intervention
6.Q.3.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
November 01, 2017 - The Problem
Achieving high levels of member satisfaction requires two ingredients:
A deep knowledge … Another problem with developing standards is that some of the behaviors are hard to
describe. … on
CAHPS Measures
CAHPS Item (from Health Plan Survey 3.0): In the last 12 months, how much of a problem … The Problem
6.Q.2. The Intervention
6.Q.3.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-transcript.html
December 01, 2017 - Now, there are many solutions that have been proposed to this problem. … There are considerable ways to attack this problem and it can be difficult to know exactly what to do … Second-order problem solving, which takes it to the next step, this is fixing the system factors that … allowed the problem to occur. … I don't have to tell you that we in health care are very, very good at first-order problem solving.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/assess-adapt-transcript.doc
June 03, 2014 - Now, there are many solutions that have been proposed to this problem. … There are considerable ways to attack this problem and it can be difficult to know exactly what to do … Second-order problem solving, which takes it to the next step, this is fixing the system factors that … allowed the problem to occur. … I don’t have to tell you that we in health care are very, very good at first-order problem solving.
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
June 01, 2014 - Medical Office Survey on Patient Safety Culture
Notes
Previous Page Next Page
Table of Contents
Medical Office Survey on Patient Safety Culture
Executive Summary
Chapter 1. Introduction
Chapter 2. Survey Administration Statistics
Chapter 3. Medical Office Characteristics
Chapter 4. Charact…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses5.html
August 01, 2022 - Addressing the problem of diagnostic error by understanding and optimizing the diagnostic process in
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/guides/ena-slides.pdf
September 01, 2015 - When looking at this from a CAUTI perspective, some relevant questions are:
Problem identification … • Questions around ownership: Whose problem is it? … So whose problem is urinary catheterization anyway? Emergency nurses? Inpatient nurses? Providers? … Assumptions around catheter use and the issues they create become the problem of the institution, not … ” and “my problem” into “our
problem.”
-
www.ahrq.gov/sites/default/files/publications/files/ena-slides.pdf
September 01, 2015 - When looking at this from a CAUTI perspective, some relevant questions are:
Problem identification … • Questions around ownership: Whose problem is it? … So whose problem is urinary catheterization anyway? Emergency nurses? Inpatient nurses? Providers? … Assumptions around catheter use and the issues they create become the problem of the institution, not … ” and “my problem” into “our
problem.”
-
www.ahrq.gov/ncepcr/tools/obesity/obpcp1.html
May 01, 2014 - Another sign of inadequate readiness is a group's unwillingness to accept some responsibility for a problem … As a cornerstone of your community's health system, you can do your part to address the problem. … Involving staff in the problem-solving and decisionmaking is different than telling them what to do. … community members reported that clinicians don't address weight; they address the disease/presenting problem
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2ap.html
October 01, 2014 - attention and action: SBAR
SBAR Tool
S ituation (identify yourself, the resident, and the problem
-
www.ahrq.gov/sites/default/files/publications/files/ltcmodule3.pdf
June 01, 2012 - The resident can’t be helped if no one
knows there might be a problem. … This kind of problem can be
fixed best if discussion is encouraged, and the care team works together … Thinking beyond blame to expecting
teamwork and problem solving makes it much easier to speak up, be … It is important to determine whether the resident has fallen
down because of another medical problem … If
the person has many risk factors for falling, it may be that
the fall is the main problem.
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www.ahrq.gov/hai/tools/mvp/about.html
March 01, 2017 - To address this problem, AHRQ funded a 3-year project to help staff in ICUs use CUSP principles to reduce
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion.html
April 01, 2013 - Be hard on the problem, not on the people. … It’s important to note, though, that this question has the notion of a problem, and so you are speaking … Jill Marstellar: Yes, I mean it’s definitely a problem, and I do think that you hit the nail on the … Jill Marstellar: I think you are right that it’s a problem. … It’s a tough problem to know how to try to address it.
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www.ahrq.gov/ncepcr/reports/2024-annual-report/profile-p12-salvador.html
May 01, 2024 - Study Overview Problem: Opioid use is the main driver of overdose deaths—which are increasing at an … model is a televideo-based strategy for remotely training health care providers using both didactic and problem-based
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/114-mrsa-prevention-learning-from-defects.docx
October 01, 2024 - AHRQ Safety Program for MRSA Prevention
Learning From Defects Tool
ICU & Non-ICU
Problem statement: Healthcare … months to reach a conclusion due to multiple steps in the process (e.g., research and understand the problem
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 02, 2025 - Strategy 4: IDEA Discharge Planning (Tool 2b)
Be Prepared to Go Home
Booklet
Before you leave the hospital, we want to make sure you feel ready to be at home. During your hospital stay, your doctors and nurses will make sure to answer your questions and address your concerns. We want you to have all the information …
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - communicating the SBAR, patient identifiers such as age and gender, and a brief statement of the current problem … Assessment reports what the person communicating the SBAR thinks the problem is.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/nurse-role-dxsafety4.html
September 01, 2022 - Allow learners to verbalize ideas and suppositions about the structure of the problem. … Nurse educators can use patient cases to facilitate discussion and promote problem solving about diagnostic