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www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/understand/index.html
June 01, 2020 - The percentage of parents reporting "not a problem" in obtaining a specialist referral for their child … This is determined by dividing the number of parents reporting "not a problem" by the total number of … It is thus possible, in these areas, to say that a rate is "high" or "low" or that a quality problem … Thus, a given rate may or may not indicate the presence of a quality problem.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/conflict_resolution-slides/Conflict-Resolution-Oct-12-2010-508.ppt
January 01, 2010 - patient-centered care
Depersonalize the conversation
Actively avoid being perceived as judgmental
Be hard on the problem … CONFRONTATION—Meet the problem head on (win-win)
*
5 most recognized strategies, but not all are effective
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/2022-HSOPS-WPS-database-report-appendix-508.pdf
January 01, 2022 - (Item WPC1*) 52% 51% 69%
In this unit, there is a problem with patients or visitors being
verbally … (Item WPC1*) 69% 55% 54%
In this unit, there is a problem with patients or visitors being
verbally … (Item WPC1*) 63% 74%
In this unit, there is a problem with patients or visitors being verbally
aggressive … Verbal Aggression From Providers or Staff % Strongly Disagree/Disagree
In this unit, there is a problem … (Item WPC1*) 68% 62% 62% 65%
In this unit, there is a problem with patients or visitors being
verbally
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/whento-order/urine-cultures-key.docx
March 01, 2017 - .”
· Assessment – What did Nurse Nohai think was the problem? … Bell does not usually have a problem getting around, but he fell three times in the past week. … · Assessment: What do you think the problem is?
· Recommendation: What would you recommend? … · Assessment: What do you think the problem is?
· Recommendation: What would you recommend?
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide214.html
October 01, 2014 - For current tobacco users, list tobacco use status on the admission problem list and as a discharge diagnosis
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
March 01, 2025 - hospital stay, the doctors and nurses may have told you the name of your primary diagnosis or main problem … Do you know what your main problem was? … _________________________ If YES, Can you please tell me the name of your primary diagnosis or main problem
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
March 01, 2025 - hospital stay, the doctors and nurses may have told you the name of your primary diagnosis or main problem … Do you know what your main problem was? … _________________________ If YES, Can you please tell me the name of your primary diagnosis or main problem
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www.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module1-speaker-notes.html
February 01, 2023 - Scope of the Problem
Say:
So, what is the scope of the CAUTI problem? Large. … Scope of the Problem
Say:
With that in mind, it’s easy to understand why CAUTIs are one of the … HICPAC Indications for a Urinary Catheter
Say:
But if overuse of catheters is a problem, what do
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www.ahrq.gov/faqs/index.html?page=24
Ask a question, report a problem, or give us your opinion about a specific AHRQ program. … 27
28
next ›
››
last »
Last »
Ask a question, report a problem
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - or try to get treatment or counseling for your child for an emotional, developmental, or behavioral problem … Does your child have any kind of emotional, developmental, or behavioral problem for which he or she … Has this problem lasted or is it expected to last for at least 12 months?
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod1.html
March 01, 2018 - If the case reflects a situation that's familiar to participants, with a problem they want to solve, … Plan: Identify a problem and design a change to address it.
Do: Implement a small change. … Project teams must:
Have basic knowledge of the problem. … Identifying the Problem
Identify the Problem
At the outset, you need to identify:
The problem … Next, the project team will decide which problem to address in order to help detect change.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Antibiotic Use – Ambulatory Care
6
First Scenario – Past Experience
Prior Experience With Clinicians
Problem … Antibiotic Use – Ambulatory Care
8
Second Scenario – Past Experience
Prior Experience With Antibiotics
Problem … Ambulatory Care
10
Third Scenario – Concern
Friend or Family Member With Different Management
Problem
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
June 02, 2025 - Strategy 4: IDEA Discharge Planning (Tool 2b)
Be Prepared to Go Home
Booklet
Before you leave the hospital, we want to make sure
you feel ready to be at home. During your hospital stay,
your doctors and nurses will make sure to answer your
questions and address your concerns. We want you to
have all …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
May 01, 2017 - Learning from defects can also be called second-order problem solving. … Health care providers have become very adept at first-order problem solving, which is recovery problem … This problem solving method approaches a defect by reacting to an issue, finding its solution, and moving … is commendable and necessary, it is also vital to learn from the defect and then apply second-order problem
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role1.html
September 01, 2024 - The IOM report noted the size of the problem and the level of patients’ desire to be properly diagnosed … to navigate healthcare system. 9 Importantly, many of these contributing factors stem from the same problem
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Drews_15.pdf
February 26, 2008 - Although Reason’s approach9 provides a theoretical framework for human error, one potential
problem … The problem is that comprehensive studies of medical device problems
are lacking.15 That alarms are … Poor interface design in health care is a serious problem. The U.S. … Statements to assess this
issue included: “Errors are a problem in the
ICU”; “You sometimes find yourself … Organizational-historical analysis of the “failures to
respond to alarm” problem.
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool14.html
March 01, 2014 - with resistance will allow your patient a greater chance to become actively involved in the process of problem … The problem may not get solved during that visit, but the process is underway.
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www.ahrq.gov/sites/default/files/wysiwyg/stepup_Challenge/step-up-challenge-phase-1-webinar-slides.pdf
September 24, 2018 - – Understanding the Problem
– Overall Challenge Goal
– Understanding the PROMIS API
– Step Up App … multiple conditions, treated by multiple
providers, across multiple settings of care.
8
The Problem … Case
Executive Summary
Proposed Methods & Technologies
Business Model
• Describe the specific problem … the existing market and market opportunity
• Describe how the proposed application will solve the problem … Artifact
Sect
Figure
The Problem to Solve
Patients, researchers, and providers are burdened withthe
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mgdod3.html
October 01, 2014 - This module reviews the problem of falls in nursing settings. … Plan: Identify a problem and design a change to address it.
Do: Implement a small change. … Project teams must:
Have basic knowledge of the problem. … Identifying the Problem
Identify the Problem
The problem and its extent (i.e., what are the existing … Then the project team will decide which problem to address in order to help prevent falls.
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www.ahrq.gov/sites/default/files/2025-05/stein-report.pdf
January 01, 2025 - emergency medicine, ectopic pregnancy, ultrasound
Purpose
Ectopic pregnancy is a significant problem … population of first-trimester pregnant patients with the above
complaints.14, 16 Despite being a common problem … been shown to increase the amount of
time patients remain in the emergency department.21 This problem