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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - Communicate Your Action Plan
► Complete the SOPS Action Plan Template
35
Develop Action Plans
Enable … departments
and units to develop
and submit their
own action plans
1
Identify Areas
to Improve … 2
Plan Your
Improvement
Initiatives
3
Communicate
Your Action Plan
36
Action Plans
1
Identify … 38
Action Plans
3
Communicate
Your Action Plan
► How will you share your action plan? … Action Plans
Action Plan Template
Improving Patient Safety Resource Lists
Submitting to the SOPS
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
August 01, 2021 - Health Plan Incentives to Promote TCD Screening & Follow Up
Financially incentivize Medicaid health plans … Refer to Measure Specification and Code Tables (PDF, 133.6 KB)
Develop process for health plans … on regularly scheduled basis
Establish processes for health plans to share best practices for improving … List of state Medicaid health plans may be obtained from state Department of Health and Human Services … The state plans to use its financial incentives “lever” to encourage an environment for plans within
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
December 01, 2023 - The Medicare Survey includes versions for Medicare Advantage plans (including PPOs), Prescription Drug … Plans, and the fee-for-service program.
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/about.html
September 01, 2021 - The measures were tested using data from 17 Medicaid managed care plans in a large, mid-Atlantic state … , as well as data from 73 commercial plans nationwide. … Updated specifications are published annually in HEDIS Volume 2: Technical Specifications for Health Plans … Retirement of the Use of Multiple Concurrent Antipsychotics in Children and Adolescents Measure for Health Plans … While this measure is no longer used in reporting programs, it remains important for plans to continue
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-3-primary-care-landscape.pdf
September 01, 2015 - Most plans required to cover
preventive services free of charge. … Advantage, Medicaid Managed
Care, and some plans for State employees and retirees. … Managed care plans versus indemnity (FFS) plans. … In contrast to managed care plans, indemnity plans, which are sometimes called FFS plans,
typically … Therefore, indemnity plans can expose patients to greater financial risk than managed
care plans.
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www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/match/table-2.html
July 01, 2022 - admission
Denominator: # of patients admitted
GOAL: >90% ACTUAL: [insert current compliance]
Insert plans … Denominator: # of patients transferred
GOAL: >90% ACTUAL: [insert current compliance]
Insert plans … Denominator: # of patients discharged
GOAL: >90% ACTUAL: [insert current compliance]
Insert plans
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www.qualitymeasures.ahrq.gov/cpi/about/mission/strategic-plan/index.html
January 01, 2018 - Organization & Contacts
Strategic Plan
Information on the Agency's strategic plans … AHRQ Strategic Plan —Information on the Agency's strategic plans.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-using-pqms.pdf
January 01, 2016 - • In another study, the authors found that health plans
have an effect on HEDIS® scores that is … For a pilot
program, the state had health
plans create a patient-level data
flag linking patients … Stakeholder interactions
•NCINQ asked participating health plans to categorize key data elements of … ◦ While health plans relied on rules or requirements (such
as prior authorization) and feedback … Do health plans influence quality of
care?.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra_1415-p011-1-ef_0.pdf
March 01, 2015 - The measures are intended for children enrolled in
commercial health plans and/or Medicaid, with particular … data from States participating in the MEDNET project, Medicaid claims data
from about 20 managed care plans … in one State, and data from about 70 commercial plans. … Testing indicated
States and plans can collect and report the measures. … and provider Federal programs and have been adopted for
reporting by Medicaid and commercial health plans
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/Lion-Mangione-Britto.pdf
October 01, 2011 - Individualized Plans of Care to Improve Outcomes Among Children and Adults With Chronic Illness: A Systematic … Individualized Plans … Individualized plans of care
(IPCs) are sometimes developed to improve care coordination. … Individualized Plans of C
are
15
TABLE 1. … Details of Outcomes Associated With Written Individualized Plans of Care
TABLE 3.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/05-pfe-planning-60-seconds.pdf
August 01, 2021 - modify the Practice Orientation and Training Slides to reflect your
chosen workflow (Slides 11-13), plans … � Review and modify the Provider Training slides to reflect your plans for evaluation
(Slide 16)
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
January 01, 2014 - How do the ACAP plans utilize this sponsor report? … Needs Plans serving the
dual eligibles. … Ten operate managed long-term care plans. … Kilstein, Slide 36
This year, 31 ACAP Health Plans participated in the Adult report, and 29 Health Plans … actually rated their health plans higher than members
enrolled in commercial plans.
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www.qualitymeasures.ahrq.gov/cahps/consumer-reporting/index.html
May 01, 2022 - examples of web-based comparative reports for consumers on the quality and costs of healthcare from health plans … The Effects of Out-of-Pocket Costs on Enrollees’ Experiences With Health Plans: Implications for Consumer
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www.qualitymeasures.ahrq.gov/talkingquality/explain/share-info/highlight.html
September 01, 2019 - If you are rating health plans, for example, it will be important to stress member’s rights to appeal … the organizations in your State or community that take responsibility for complaints about the health plans … your State or locality if you have problems with your Medicare benefits, including Medicare Advantage plans
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www.qualitymeasures.ahrq.gov/talkingquality/explain/share-info/offer-info.html
June 01, 2019 - But there are two problems with this kind of information:
First, insurance plans almost always pay … differences in charges across facilities may have no relationship at all to what they negotiate with plans … People who have high-deductible health plans are more interested in the full price since they may be
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - For health plans, the number of people with outstanding customer service problems can be significant. … health plans reported "never" or "sometimes" when asked whether the plan's customer service gave them … the information or help they needed. 1
Most health plans and physician practices have some sense of … National quality monitoring of Medicare health plans: the relationship between enrollees’ reports and … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/roadmap/index.html
September 01, 2021 - It is intended for use by states, health plans, hospitals, and other providers embarking on a quality … “High improving” plans were defined as those that exhibited improvement rates in the top 25th percentile … Worked individually with the participating plans to compare baseline performance rates to the national … AHRQ Practice Facilitation Handbook: Creating Quality Improvement Teams and QI Plans . … Collaborating Medicaid Health Plans.
Collaborating Health Systems/Sickle Cell Clinics.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6f.pdf
March 01, 2017 - Health plans have a vested interest in helping members gain access to this type of
immediate advice … The Intervention
Health plans can put in place a variety of programs designed to provide immediate, … Many health plans have had 24-hour nurse advice lines in place for years. … Plan leaders
should routinely monitor the performance of these plans and, as necessary, make
changes … Web- or Telemedicine-Based Diagnosis and Treatment of Minor Conditions
Some health plans are taking
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www.qualitymeasures.ahrq.gov/talkingquality/distribute/promote/timing.html
March 01, 2016 - clear timeframe for decisionmaking, such as open enrollment periods for commercial and Medicare health plans … the report by consumers making decisions, it is also valuable to describe how individual providers or plans … If you have done a “dry run” by distributing comparative data to providers or plans before releasing … Learn about sharing data with providers or plans before making it public in How Will You Gain the Trust … of Providers or Plans .
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emergency-preparedness-plans.pdf
May 01, 2022 - Incorporating Infection Prevention and Control
into an Emergency Preparedness Plan
Emergency preparedness plans … events based on the facility’s geographic area
(e.g., flooding, fire, epidemic, pandemic) and include plans … plan must also document who will contact these individuals and describe the primary and
alternative plans