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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
December 27, 2017 - Psychometric properties of a group-level Consumer
Assessment of Health Plans Study (CAHPS) instrument … the results of the survey publicly
to inform health care consumers and/or privately to inform dental plans … goal is to provide information that people can
use to assess and compare the performance of dental plans … Consumers (AHRQ CAHPS Web site)
• TalkingQuality (AHRQ Web site)
A report intended for dental plans … With this information,
plans and providers are equipped to analyze their data and take steps towards
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www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapb.html
February 01, 2014 - Market structures:
Market concentration vs. fragmentation (e.g., among hospitals, health insurance plans … Examples of External Incentives
Payment methods from payors (primarily commercial health insurance plans … provide benefits to organizations that have it, e.g.:
Is negotiating leverage between health insurance plans
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
January 31, 2022 - with Condition-
Specific Care
► Cancer Care
► Mental Health Care
Enrollee Experience with Health
Plans … Facility-Based Care
Patient Experience with Condition-Specific Care
Enrollee Experience with Health Plans
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-126-section-8b.pdf
April 30, 2018 - 6.0% 760 11,456 6.8% 197 2,509
Max 9.4% 1,852 24,161 10.6% 520 7,356
The overall rate for health plans … Eligible
population size for health plans ranged from 123 children to 2,582 children.
Table #.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - The
Agency for Healthcare Research and Quality’s
CAHPS Health Plan Survey offers health plans a
standardized … and providers
associated with those plans. … a greater understanding of new benefits
or a higher level of intervention with providers,
health plans … Conclusion
While most health plans do not have the
opportunity to completely rebuild their
customer … This Webcast highlighted the
CAHPS Ambulatory Improvement Guide and the
strategies that health plans
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www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight11.html
April 01, 2015 - by the national evaluation team in spring 2012 and spring 2014 with staff at State agencies, health plans … and CHIP to national benchmarks, (2) identify variation in practices’ performance across regions or plans … and (3) track changes in performance over time. 4 In addition, Massachusetts used data that health plans … it was a landmark document because it will [allow us to] compare the various Medicaid Managed Care plans … Source: Interviews with staff at State agencies, health plans, and consumer groups.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Insurance Program (CHIP) Chartbook
What Enrollees Say About Their Experiences With Their
Health Plans … Table 2. 2023 Survey Versions By Enrollee Population
Population Survey Version Number of Plans Number … Medicaid or CHIP health plans or enrollee populations. … These percentile scores are calculated at
the plan level and represent the percentage of plans that … There are also times when certain health plans are excluded from percentile
calculations.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module3/slcommunication.pptx
December 01, 2005 - Are there contingency plans? … Administrative Data; New clinical information; Tasks to be performed; Illness severity; Contingency plans … Illness severity; Patient Summary; Action list for the new team; Situation awareness and contingency plans
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight11.pdf
September 08, 2015 - generate reports for State-level stakeholders, such as the staff at child-serving
agencies and health plans … the national evaluation
team in spring 2012 and spring 2014
with staff at State agencies, health
plans … and (3) track changes in performance
over time.4 In addition, Massachusetts
used data that health plans … was a
landmark document because it will
[allow us to] compare the various
Medicaid managed care plans … Source: Interviews with staff at State agencies, health plans, and consumer groups.
aThe Alaska Medicaid
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - Monitoring the patient care plans and surrounding situation to better anticipate patients’ needs, effectively … leading teams involves the following responsibilities:
Identifying a goal and defining patient care plans … needed to develop the plan, the team leader should seek input from staff to ensure the patient care plans … Communicate clear expectations of what team members need to do:
Communicate the patient care plans, … Request feedback about the care plans and about progress toward achieving their goals.
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www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/childhealth/index.html
March 01, 2019 - States are using the measures to produce performance reports for providers, families, managed care plans … reports for families
√
√
√
√
√
Produce performance reports for managed care plans … How did stakeholders (health plans, providers, and consumers) use these measures?
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
December 01, 2019 - representatives of funding organizations or stakeholders with some operational responsibility, such as health plans … to use CAHPS survey results (e.g., incorporating them into existing [or planned] efforts to select plans … or providers, informing target audiences about the quality of those plans or providers);
Deciding
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www.qualitymeasures.ahrq.gov/cahps/about-cahps/cahps-program/index.html
April 01, 2023 - October 1995 in response to concerns about the lack of good information about the quality of health plans … Over time, the program has expanded beyond its original focus on health plans to address a range of healthcare … services and settings to meet the various needs of healthcare consumers, purchasers, health plans, providers
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www.qualitymeasures.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
September 01, 2019 - How do the providers or plans you rate respond to your efforts? … sensitive area; you don't want the focus of the report to be on the conflicts you may be having with health plans … How are the health plans or providers in your community doing overall? … Over time, from one report to the next, are providers and plans improving?
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/implement/activity/plan.html
February 01, 2024 - Plans that the staff help create and implement are more likely to succeed than plans that seem imposed … Many plans bog down in the design phase and are never implemented. … Check with the responsible person or group in your organization about your plans if you are unsure. … It's rare for implementation plans to succeed exactly as planned. … Plans often need to change. That is inevitable and not a planning failure.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-CC-5.pdf
December 17, 2010 - List of entity types currently using measure:
Medicaid MMCs (Health plans reporting to HEDIS: 55 … For all ages combined, 42.5% of Medicaid health plans had followup within 7 days (bottom region:
South
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
July 01, 2007 - • Organizations should expect to make mid-course corrections to their quality
improvement action plans … • Benchmarked its performance on CAHPS against other regional and national plans
by using Quality … • Use CAHPS findings to compare your plan’s performance to that of
other plans. … CAHPS is designed to fit all health plans and
may be too general to use as a stand-alone measure of … • Made plans to stay abreast of the changing competitive and regulatory
environments.
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/research-meetings/index.html
January 01, 2024 - meeting represented a variety of healthcare organizations, including physician groups, hospitals, health plans … agencies that use CAHPS surveys, experts in patient-centered care, and other stakeholders such as health plans … In additional to CAHPS researchers, participants included representatives of health systems, health plans
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/introduction.html
July 01, 2021 - disease surveillance, and quality improvement efforts within the state and among Medicaid and CHIP health plans … Health plans may use the measure for public reporting and quality improvement efforts within the organization
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www.qualitymeasures.ahrq.gov/talkingquality/translate/compare/choose/compare-providers.html
January 01, 2023 - Since people will generally be making choices from among the plans/providers in your community (and hopefully … The plans and providers themselves are going to be particularly interested in how they compare to each