-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
March 12, 2018 - provider communicated with
school staff about child’s condition
FECC-14 26.2 50***
Protocols/Plans … provider communicated with
school staff about child’s condition
FECC-14 26.9 49.4***
Protocols/Plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/motzslides.pdf
May 12, 2014 - survey results
• Asked locations to
develop patient safety
related quality
improvement action plans … importance of
taking action on
processes needing
improvement
• Continue work on existing
action plans
-
www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - Examples of prominent forces driving improvement efforts among health plans include the following: … Health plans offered in the new Federal and State-based Health Insurance Marketplaces will be required … Health plans (such as Blue Cross Blue Shield of Massachusetts and HealthPlus of Michigan) and multi-stakeholder … particularly communication with providers, correlate with adherence to medical advice and treatment plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
March 09, 2018 - care provider communicated with
school staff about child’s condition
FECC-14 33.3 28.6
Protocols/Plans … information
Health care provider communicated with
school staff about child’s condition
Protocols/Plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
March 01, 2021 - The
focus should be on facilitating a smooth transition of patients and their care plans back to the … appropriate followup care; collaboration in discharge
documentation, including diagnostic and therapeutic plans … care team should
assess health literacy, coping strategies, and social support to ensure that the plans
-
www.monahrq.ahrq.gov/cahps/surveys-guidance/index.html
August 01, 2023 - Other surveys ask enrollees about their experiences with health plans and related programs. … Health Care (Experience of Care and Health Outcomes (ECHO))
Enrollee Experience With Health Plans
-
www.monahrq.ahrq.gov/ncepcr/research-transform-primary-care/transform/tools-catalog/index.html
August 01, 2015 - A profile of Idaho, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of Maryland, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of Montana, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of West Virginia, one of North Carolina's four partner States, outlining its accomplishments and plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/childhealth/usingthecoresetofqm.pdf
February 01, 2010 - States are using the measures to produce
performance reports for providers, families, managed care plans … Quality
Produce performance reports for
Providers X X X X X X X X
Families X X X X X
Managed care plans … How did stakeholders (health plans, providers, and consumers) use these measures?
-
www.monahrq.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - Each product focuses on a given level of the healthcare system (e.g., health plans, hospitals, physician … use the results of the survey to inform themselves about their options and choose among providers or plans … For example, the questions asked about access to care from health plans are different than the questions
-
www.monahrq.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/key-driver.html
July 01, 2021 - In addition, summaries of measure-specific improvement strategies implemented by health plans, associated … diagrams and change ideas presented below largely reflect QI initiatives through the lens of health plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
May 01, 2017 - Improvement Guide
The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for
health plans … Examples of prominent forces driving improvement efforts among health plans
include the following: … Health plans offered in the new Federal and State-based Health Insurance
Marketplaces conduct the … Health plans (such as Blue Cross Blue Shield of Massachusetts and HealthPlus of
Michigan) and multi-stakeholder … particularly communication with providers,
correlate with adherence to medical advice and treatment plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - For health plans, the number of people with
outstanding customer service problems can be
significant … In 2017, approximately 18% of
members of Medicaid health plans and 13% of
members of Medicare health … plans reported
“never” or “sometimes” when asked whether the
plan’s customer service gave them the … Most health plans and physician practices have some sense of the cost of replacing a lost
member or … Factors affecting response rates to the Consumer Assessment of Health Plans
Study survey.
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
August 23, 2018 - Does your practice have plans to install a new EHR/EMR system within the next 18 months? … If yes, are there plans to apply for Stage 2 incentive payments?
Yes
No
Maybe
Unknown
58. … your practice receive better contracts (for example, better payment,
preferred status) with health plans … Does your practice have plans to install a new EHR/EMR system within the next 18 months?
33. … If yes, are there plans to apply for Stage 2 incentive payments?
58.
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-performance-comparisons.pdf
October 01, 2019 - multi-specialty group practice) or between different Accountable Care
Organizations/managed care health plans … explored the use of benchmarks for QI purposes through their Learning Collaborative
with five Medicaid plans … were already performing at or
near the 90th percentile of plans nationally … ◦ Plans also used their own internal benchmarks for
improving performance. … In order to adjust their
performance targets, most plans found it helpful to
compare their current
-
www.monahrq.ahrq.gov/talkingquality/translate/scores/framing.html
March 01, 2016 - . [1] When you present a score, you need to decide whether you want to tell people how well health plans … However, when later given hypothetical data on health plans, the choices these same people made reflected … avoidance of plans that performed poorly on one or more measures that were framed “negatively,” suggesting
-
www.monahrq.ahrq.gov/practiceimprovement/delivery-initiative/holtropstudysnapshot/index.html
December 01, 2016 - offered CM and optimal structuring of CM have become increasingly important issues to providers, health plans … compared these costs to those incurred by similar patients enrolled in CM programs managed by health plans … emphasizing risk scores and providers focusing on clinical information and personal knowledge: Health plans … provider approach relies more on clinical information and personal knowledge of the patient, while health plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module5/putoolkit_module5_tools.docx
August 02, 2017 - Identify the care plans prepared shortly after admission.
4. … whether each abnormally scored dimension of the standardized risk assessment is addressed in the care plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
March 09, 2018 - communicated with school staff
about child’s condition
FECC-14 24.7 30.5 39.2* 32.2
Protocols/Plans … information
Health care provider
communicated with school
staff about child’s condition
Protocols/Plans
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
October 01, 2020 - sheet (Rudeness = 0%)
Member Advocate training module roll-out
Getting Care Quickly (YES – health plans … to
target interventions
• Oversampling is a necessity to ensure actionable CAHPS results
• Health plans
-
www.monahrq.ahrq.gov/pqmp/implementation-qi/toolkit/asthma/overview.html
July 01, 2021 - The measurement specifications and QI strategies can be used by states, health plans, health systems, … End Users
Potential end users of the measure include local and state health departments, health plans