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21. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - Plan Survey Database 2015 Chartbook: What Consumers Say About Their Experiences With Their Health Plans … Plan Survey Database 2015 Chartbook: What Consumers Say About Their Experiences With Their Health Plans … Although the number and mix of health plans within each population vary slightly from year to year, … The number of plans and respondents shown in each table provides some indication of the variation in … Medicare Top-Box Scores 2007-2015 Medicare Top Box Scores Composites and Items Number of Plans

22. Patient Self-Management & Empowerment | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/health-literacy/improve/precautions/guide/selfmgmt.html
    September 01, 2020 - health by creating action plans. … Evidence that action plans make a difference can motivate a practice to start using them. … What might make it difficult for our practice to help patients make action plans? … Plan out the workflow involved in using action plans. … Explore which staff members can develop, follow up, and update action plans.

23. CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/cahps-database/hp-database/index.html
    January 01, 2024 - including State Medicaid agencies, State Children's Health Insurance Programs (CHIP), and individual health plans … CAHPS Data Tools present data in four different ways: Overview: The number of respondents and health plans … Percentiles: The percentage of health plans that scored at or below a particular top box score.

24. Key Driver 5: Engage with Patients and Families in Evidence-Based Care and Quality Improvement | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
    November 01, 2018 - Some patients will need support in the community to help them follow through on their plans. … and meeting their health goals   Patients may need help in following evidence-based care plans, such … decision-making techniques such as high quality decision aids, co-developing patient-centered care plans … Recognizing that support at home is often critical to following through on care plans, practices can … could take responsibility for identifying and reaching out to patients in its panel to reassess care plans

25. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
    January 01, 2013 - Plan Survey Database 2013 Chartbook: What Consumers Say About Their Experiences with Their Health Plans … Plan Survey Database 2013 Chartbook: What Consumers Say About Their Experiences with Their Health Plans … Plan Survey Database 2013 Chartbook: What Consumers Say About Their Experiences with Their Health Plans … For 2013, 692 Medicaid and Medicare health plans are included covering 334,552 respondents and for 2011 … 763 health plans are included covering 348,237 respondents.

26. Celebrating 25 Years of the CAHPS Program | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/about-cahps/25timeline.html
    April 01, 2024 - initiatives, and research findings. 1997 AHRQ releases the first CAHPS survey for health plans … AHRQ’s first standardized survey collects information on enrollees’ experiences with health plans . … Hundreds of health plans, purchaser groups, State agencies, and others have participated in this database … Originally, "CAHPS" was an acronym for "Consumer Assessment of Health Plans Study." … The CAHPS Ambulatory Care Improvement Guide offers advice and strategies to help health plans, medical

27. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
    February 01, 2019 - Experience with Condition- Specific Care Cancer Care Mental Health Care Experience with Health Plans … Health Plans Dental Plans Home and Community- Based Services Use of CAHPS Surveys Quality improvement

28. Let Consumers Select Health Plans or Providers To Compare | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
    October 01, 2015 - Project Resources About TalkingQuality Let Consumers Select Health Plans … or Providers To Compare Most sponsors aim to provide information on all the health plans or … This works best if you can list all the plans or providers on the equivalent of one computer screen so … www.qualitycheck.org/consumer/searchQCR.aspx Also in "Creating Pathways for Users" Select Health Plans … Page originally created February 2015 Internet Citation: Let Consumers Select Health Plans

29. TO (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
    May 25, 2016 - Plans for future activities (if applicable). How does this tool relate to others? … If yes, describe in the space provided the plans for further implementation. … Determine whether internal and external communication plans need to be developed. … |_| Yes |_| No If yes, what are the plans for further implementation? b. … Briefly describe ideas for internal and external communication plans:

30. CAHPS Child Hospital Survey: The CAHPS Program (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-bakdash.pdf
    January 17, 2024 - Centers • Nursing Homes • Outpatient Ambulatory Surgical Centers Experience with Health Plans … • Health Plans • Dental Plans • Home and Community- Based Services 9 Uses for CAHPS Surveys

31. Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
    February 01, 2017 - for Healthcare Research and Quality (AHRQ) featured innovative strategies used by two Medicaid health plans … Speakers from health plans in Ohio and Oregon highlighted the specific improvement strategies they implemented … CAHPS Ambulatory Care Improvement Guide , a comprehensive and free resource for medical groups, health plans

32. Measuring the Quality of Health Plans | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/talkingquality/measures/setting/health-plan/index.html
    March 01, 2016 - Project Resources About TalkingQuality Measuring the Quality of Health Plans … Page originally created February 2015 Internet Citation: Measuring the Quality of Health Plans

33. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - /quality-improvement/improvement-guide/improvement-guide.html Next Webcast: Strategies for Health Plans … ET • Webcast will feature innovative strategies used by two health plans to significantly improve their … Session To Ask a Question CAHPS Ambulatory Care Improvement Guide Next Webcast: Strategies for Health Plans

34. What Is the Environment for Reporting on Health Care Quality? | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/talkingquality/plan/environment.html
    June 01, 2016 - options (e.g., fee-for-service carriers, PPO plans, HMOs)? … For instance, some segments may have no choice among health plans or providers, while others have several … Questions to ask about local health plans: Do managed care plans dominate the market? What kinds? … Are the plans owned and managed at the National, regional or local level? … How have health plans and providers responded to previous attempt to report on quality (if any)?

35. Designing & Delivering Whole-Person Transitional Care The Hospital Guide to Reducing Medicaid Readmissions Webinar 6
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/aspire_webinar6/aspire_webinar6.pptx
    September 09, 2016 - whole-person needs” Develop new services to improve care for frequently hospitalized patients Use care plans … to improve care across settings and over time 19 Using Care Plans to Improve Care Over Time … and Across Settings Types of Care Plans: Observations from the Field Longitudinal Care Plan A … high risk care team Real-time notification to allow team to work with ED on safe discharge Use care plans … consider different services for different populations Do not over-medicalize services Develop care plans

36. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/talkingquality/assess/evaluation-plan.html
    January 01, 2023 - When you collect data about groups or organizations , you may also collect data on their Plans. … or use of providers (very difficult) How did providers and plans respond to the report? … Interviews with individual plans and providers Survey of plans or providers Did the reports … Interviews with individual plans and providers Survey of plans or providers With what results … Consider sharing your findings with the health plans or providers that were the subject of your report

37. Tool 13: ED Care Plan (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool13_ed_care_plan.docx
    May 01, 2015 - Description This tool provides an ED care plan template and examples of ED care plans. … Create care plans for patients after they have most recently presented (e.g., create care plans for the … Schedule regular interdisciplinary meetings to discuss and finalize care plans. … Aim to discuss and finalize a minimum of four care plans per hour meeting. … Recommend weekly or biweekly meetings to review and discuss care plans.

38. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
    August 01, 2017 - Interventions The variety of strategies available to help health plans reduce linguistic, cultural, … At a minimum, health plans should collect information on race, ethnicity, and preferred language through … As part of the Healthcare Effectiveness Data and Information Set (HEDIS), plans routinely report on … To go beyond tracking, innovative plans put in place programs to match members with providers who can … To maximize the impact of programs targeted at racial and ethnic minorities, plans can also develop

39. Quality and Patient Safety Resources | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/patient-safety/resources/index.html
    December 01, 2022 - medical errors and promoting patient safety, measuring health care quality, consumer assessment of health plans … Health Literacy Universal Precautions Toolkit Pharmacy Health Literacy Center   National Action Plans … National Action Plans are developed with expert input to provide a framework for collaboration among

40. About NGC and NQMC | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/gam/about/index.html
    July 01, 2018 - by AHRQ in partnership with the American Medical Association and the American Association of Health Plans … (now America’s Health Insurance Plans [AHIP]). … mission was to provide physicians and other health care professionals, health care providers, health plans … The NQMC mission was to provide practitioners, health care providers, health plans, integrated delivery