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  1. www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight11.html
    April 01, 2015 - by the national evaluation team in spring 2012 and spring 2014 with staff at State agencies, health plans … and CHIP to national benchmarks, (2) identify variation in practices’ performance across regions or plans … and (3) track changes in performance over time. 4 In addition, Massachusetts used data that health plans … it was a landmark document because it will [allow us to] compare the various Medicaid Managed Care plans … Source: Interviews with staff at State agencies, health plans, and consumer groups.
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - Insurance Program (CHIP) Chartbook What Enrollees Say About Their Experiences With Their Health Plans … Table 2. 2023 Survey Versions By Enrollee Population Population Survey Version Number of Plans Number … Medicaid or CHIP health plans or enrollee populations. … These percentile scores are calculated at the plan level and represent the percentage of plans that … There are also times when certain health plans are excluded from percentile calculations.
  3. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
    January 15, 2016 - Staff members contact patients between office visits to ensure understanding or to follow up on plans … Questions 15-Make Action Plans 37. … Clinicians help patients choose health improvement goals and develop action plans to take manageable … ☐ ☐ ☐ ☐ 15-Make Action Plans 38. … ☐ ☐ ☐ ☐ 6-Follow up 15-Make Action Plans 40.
  4. www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
    December 01, 2019 - representatives of funding organizations or stakeholders with some operational responsibility, such as health plans … to use CAHPS survey results (e.g., incorporating them into existing [or planned] efforts to select plans … or providers, informing target audiences about the quality of those plans or providers); Deciding
  5. www.cahps.ahrq.gov/policymakers/chipra/demoeval/childhealth/index.html
    March 01, 2019 - States are using the measures to produce performance reports for providers, families, managed care plans … reports for families √     √ √   √ √   Produce performance reports for managed care plans … How did stakeholders (health plans, providers, and consumers) use these measures?
  6. www.cahps.ahrq.gov/cahps/about-cahps/cahps-program/index.html
    April 01, 2023 - October 1995 in response to concerns about the lack of good information about the quality of health plans … Over time, the program has expanded beyond its original focus on health plans to address a range of healthcare … services and settings to meet the various needs of healthcare consumers, purchasers, health plans, providers
  7. www.cahps.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
    September 01, 2019 - How do the providers or plans you rate respond to your efforts? … sensitive area; you don't want the focus of the report to be on the conflicts you may be having with health plans … How are the health plans or providers in your community doing overall? … Over time, from one report to the next, are providers and plans improving?
  8. www.cahps.ahrq.gov/professionals/clinicians-providers/resources/rice/ceproj.html
    October 01, 2014 - The investigators will audit dossier submissions at three selected health plans that have adopted formulary … What is the potential for dossier information to mislead health plans? … Is there evidence that drug companies are submitting the same information to multiple plans?
  9. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-CC-5.pdf
    December 17, 2010 - List of entity types currently using measure: Medicaid MMCs (Health plans reporting to HEDIS: 55 … For all ages combined, 42.5% of Medicaid health plans had followup within 7 days (bottom region: South
  10. www.cahps.ahrq.gov/cahps/news-and-events/research-meetings/index.html
    January 01, 2024 - meeting represented a variety of healthcare organizations, including physician groups, hospitals, health plans … agencies that use CAHPS surveys, experts in patient-centered care, and other stakeholders such as health plans … In additional to CAHPS researchers, participants included representatives of health systems, health plans
  11. www.cahps.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/introduction.html
    July 01, 2021 - disease surveillance, and quality improvement efforts within the state and among Medicaid and CHIP health plans … Health plans may use the measure for public reporting and quality improvement efforts within the organization
  12. www.cahps.ahrq.gov/talkingquality/translate/compare/choose/compare-providers.html
    January 01, 2023 - Since people will generally be making choices from among the plans/providers in your community (and hopefully … The plans and providers themselves are going to be particularly interested in how they compare to each
  13. www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - (for both the Clinician & Group Survey and the Health Plan Survey (for Medicaid, CHIP, and Medicare plans … For example, the score shown for the 75th percentile is the score where 75 percent of the sites or plans … This type of analysis can be conducted with data from multiple groups, sites, or plans. … Data for analyses came 122 health plans that administered the Health Plan Adult Medicaid Survey. 5. … Health plans and providers typically have access to or can easily gather various types of administrative
  14. www.cahps.ahrq.gov/policymakers/measurement/consumer-assessment/index.html
    September 01, 2012 - First launched in October 1995, the program has expanded beyond its original focus on health plans to … of health care services and meet the information needs of health care consumers, purchasers, health plans
  15. www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
    May 01, 2022 - and schedule in mind as you formulate and adjust your project design helps you to maintain feasible plans … Size of the Survey How many health plans or provider organizations are you including? … calls with the project team and the vendor to discuss their progress, next steps, any problems, and plans
  16. www.cahps.ahrq.gov/talkingquality/translate/compare/categorize.html
    December 01, 2022 - Some sponsors worry about creating a report which clearly signals levels of performance across plans … This would reinforce the idea that there is no meaningful variation across health plans and providers … When Does A Plan Differ Significantly from Other Plans?
  17. FECC Surveys (pdf file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
    March 09, 2018 - may have created for your child: shared care plans, emergency care plans, and transition care plans … We are interested in your experiences, if any, with these different types of plans. 29. … the main provider may have created for your child: shared care plans, emergency care plans, and transition … care plans. … We are interested in your experiences, if any, with these different types of plans. 29.
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
    March 12, 2018 - provider communicated with school staff about child’s condition FECC-14 26.2 50*** Protocols/Plans … provider communicated with school staff about child’s condition FECC-14 26.9 49.4*** Protocols/Plans
  19. www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - Examples of prominent forces driving improvement efforts among health plans include the following: … Health plans offered in the new Federal and State-based Health Insurance Marketplaces will be required … Health plans (such as Blue Cross Blue Shield of Massachusetts and HealthPlus of Michigan) and multi-stakeholder … particularly communication with providers, correlate with adherence to medical advice and treatment plans
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
    March 09, 2018 - care provider communicated with school staff about child’s condition FECC-14 33.3 28.6 Protocols/Plans … information Health care provider communicated with school staff about child’s condition Protocols/Plans

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