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  1. www.cahps.ahrq.gov/cahps/about-cahps/25timeline.html
    April 01, 2024 - initiatives, and research findings. 1997 AHRQ releases the first CAHPS survey for health plans … AHRQ’s first standardized survey collects information on enrollees’ experiences with health plans . … Hundreds of health plans, purchaser groups, State agencies, and others have participated in this database … Originally, "CAHPS" was an acronym for "Consumer Assessment of Health Plans Study." … The CAHPS Ambulatory Care Improvement Guide offers advice and strategies to help health plans, medical
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
    February 01, 2019 - Experience with Condition- Specific Care Cancer Care Mental Health Care Experience with Health Plans … Health Plans Dental Plans Home and Community- Based Services Use of CAHPS Surveys Quality improvement
  3. www.cahps.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
    October 01, 2015 - Project Resources About TalkingQuality Let Consumers Select Health Plans … or Providers To Compare Most sponsors aim to provide information on all the health plans or … This works best if you can list all the plans or providers on the equivalent of one computer screen so … www.qualitycheck.org/consumer/searchQCR.aspx Also in "Creating Pathways for Users" Select Health Plans … Page originally created February 2015 Internet Citation: Let Consumers Select Health Plans
  4. TO (doc file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
    May 25, 2016 - Plans for future activities (if applicable). How does this tool relate to others? … If yes, describe in the space provided the plans for further implementation. … Determine whether internal and external communication plans need to be developed. … |_| Yes |_| No If yes, what are the plans for further implementation? b. … Briefly describe ideas for internal and external communication plans:
  5. www.cahps.ahrq.gov/policymakers/chipra/overview/background/next-steps2.html
    December 01, 2009 - In 2008, 129 health plans across 30 States reported valid data to NCQA. … The measure is currently reported to NCQA by 108 MMC health plans in 28 States. … Measure specifications are available for reporting by health plans and providers. … The measure is currently reported to NCQA by 73 MMC health plans across 24 States. … plans at 13.21 percent and the 90th percentile plans at 58.33 percent. 14 Concerns about this measure
  6. www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
    February 01, 2017 - for Healthcare Research and Quality (AHRQ) featured innovative strategies used by two Medicaid health plans … Speakers from health plans in Ohio and Oregon highlighted the specific improvement strategies they implemented … CAHPS Ambulatory Care Improvement Guide , a comprehensive and free resource for medical groups, health plans
  7. www.cahps.ahrq.gov/talkingquality/measures/setting/health-plan/index.html
    March 01, 2016 - Project Resources About TalkingQuality Measuring the Quality of Health Plans … Page originally created February 2015 Internet Citation: Measuring the Quality of Health Plans
  8. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - /quality-improvement/improvement-guide/improvement-guide.html Next Webcast: Strategies for Health Plans … ET • Webcast will feature innovative strategies used by two health plans to significantly improve their … Session To Ask a Question CAHPS Ambulatory Care Improvement Guide Next Webcast: Strategies for Health Plans
  9. www.cahps.ahrq.gov/talkingquality/plan/environment.html
    June 01, 2016 - options (e.g., fee-for-service carriers, PPO plans, HMOs)? … For instance, some segments may have no choice among health plans or providers, while others have several … Questions to ask about local health plans: Do managed care plans dominate the market? What kinds? … Are the plans owned and managed at the National, regional or local level? … How have health plans and providers responded to previous attempt to report on quality (if any)?
  10. www.cahps.ahrq.gov/talkingquality/assess/evaluation-plan.html
    January 01, 2023 - When you collect data about groups or organizations , you may also collect data on their Plans. … or use of providers (very difficult) How did providers and plans respond to the report? … Interviews with individual plans and providers Survey of plans or providers Did the reports … Interviews with individual plans and providers Survey of plans or providers With what results … Consider sharing your findings with the health plans or providers that were the subject of your report
  11. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
    August 01, 2017 - Interventions The variety of strategies available to help health plans reduce linguistic, cultural, … At a minimum, health plans should collect information on race, ethnicity, and preferred language through … As part of the Healthcare Effectiveness Data and Information Set (HEDIS), plans routinely report on … To go beyond tracking, innovative plans put in place programs to match members with providers who can … To maximize the impact of programs targeted at racial and ethnic minorities, plans can also develop
  12. www.cahps.ahrq.gov/policymakers/chipra/overview/background/next-steps.html
    December 01, 2009 - Lower scoring plans reported an average receipt rate of 67 percent, and higher reporting plans reported … an average rate of 92 percent, suggesting considerable variation across plans. … The measure is currently reported to NCQA by 163 MMC health plans in 32 States. … Plans in the Northeast region of the United States have reported higher rates than plans in the South … The current reporting specifications are for health plans and providers.
  13. www.cahps.ahrq.gov/patient-safety/resources/index.html
    December 01, 2022 - medical errors and promoting patient safety, measuring health care quality, consumer assessment of health plans … Health Literacy Universal Precautions Toolkit Pharmacy Health Literacy Center   National Action Plans … National Action Plans are developed with expert input to provide a framework for collaboration among
  14. www.cahps.ahrq.gov/gam/about/index.html
    July 01, 2018 - by AHRQ in partnership with the American Medical Association and the American Association of Health Plans … (now America’s Health Insurance Plans [AHIP]). … mission was to provide physicians and other health care professionals, health care providers, health plans … The NQMC mission was to provide practitioners, health care providers, health plans, integrated delivery
  15. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/asthma-ed-kdd.pdf
    March 10, 2021 - medications/devices • Increase care coordination services2 • Increase sharing of pediatric asthma action plans … health records can generate necessary reports • Quality measures are clearly articulated to health plans … systems issues and creating partnerships between healthcare providers, improvement partners health plans
  16. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-CC-2.pdf
    December 14, 2010 - Reporting to HEDIS: N = 73 PLANS, 41% of which reported valid rates. … These plans represented 24 States. IMPORTANCE M. … x Yes No NR In 2007, average of 38.83% across Medicaid plans reporting. 10th percentile: 13.21%
  17. www.cahps.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
    August 01, 2021 - Health Plan Incentives to Promote TCD Screening & Follow Up Financially incentivize Medicaid health plans … Refer to Measure Specification and Code Tables (PDF, 133.6 KB)  Develop process for health plans … on regularly scheduled basis Establish processes for health plans to share best practices for improving … List of state Medicaid health plans may be obtained from state Department of Health and Human Services … The state plans to use its financial incentives “lever” to encourage an environment for plans within
  18. www.cahps.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
    December 01, 2023 - The Medicare Survey includes versions for Medicare Advantage plans (including PPOs), Prescription Drug … Plans, and the fee-for-service program.
  19. www.cahps.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/about.html
    September 01, 2021 - The measures were tested using data from 17 Medicaid managed care plans in a large, mid-Atlantic state … , as well as data from 73 commercial plans nationwide. … Updated specifications are published annually in HEDIS Volume 2: Technical Specifications for Health Plans … Retirement of the Use of Multiple Concurrent Antipsychotics in Children and Adolescents Measure for Health Plans … While this measure is no longer used in reporting programs, it remains important for plans to continue
  20. www.cahps.ahrq.gov/cpi/about/mission/strategic-plan/index.html
    January 01, 2018 - Organization & Contacts Strategic Plan Information on the Agency's strategic plans … AHRQ Strategic Plan —Information on the Agency's strategic plans.

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