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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - Plan Survey Database
2020 Chartbook
What Consumers Say About Their Experiences With Their
Health Plans … Health Plan Survey Database 2020 Chartbook: What Consumers Say About Their Experiences With Their Health Plans … of all U.S. health plans or enrollee
populations. … Impact of COVID-19 Pandemic
Eighty percent or more of health plans submitting to the 2020 CAHPS Health … Although the number and mix of health plans within each enrollee population vary slightly from year to
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www.ahrq.gov/cahps/surveys-guidance/dental/index.html
March 01, 2025 - The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult enrollees in dental plans … organizations interested in assessing, improving, and reporting on the quality and value offered by dental plans
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www.ahrq.gov/policymakers/measurement/consumer-assessment/index.html
September 01, 2012 - First launched in October 1995, the program has expanded beyond its original focus on health plans to … of health care services and meet the information needs of health care consumers, purchasers, health plans
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www.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/introduction.html
July 01, 2021 - resources, and examples presented in this toolkit reflect efforts by state Medicaid agencies, health plans … Specifically, the toolkit includes:
A collection of strategies and change ideas for health plans, … practices, and providers to choose from when working towards improvement;
Actions health plans can … take to make improvements; and,
Options that states, plans, providers, and patients and their families … The intended audiences for this toolkit are health plans, medical practices and providers.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/state-key-drive-diagram.pdf
June 02, 2025 - to
Promote TCD Screening
& Follow Up
Strategies
• Financially incentivize Medicaid health
plans … with sickle cell disease,
including increasing TCD screening rates
• Develop process for health plans … care, including increasing TCD
screening rates
• Provide performance feedback to
Medicaid health plans … on regularly
scheduled basis
• Establish processes for health plans to
share best practices for
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www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook_0.pdf
January 01, 2017 - Plan Survey Database
2017 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans … Plan Survey Database 2017 Chartbook: What Consumers Say About Their Experiences With
Their Health Plans … of all U.S. health plans or enrollee
populations1. … Although the number and mix of health plans within each enrollee population vary slightly from year to … The number of plans and respondents shown in
each table provides some indication of the variation in
-
www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook.pdf
January 01, 2017 - Plan Survey Database
2017 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans … Plan Survey Database 2017 Chartbook: What Consumers Say About Their Experiences With
Their Health Plans … of all U.S. health plans or enrollee
populations1. … Although the number and mix of health plans within each enrollee population vary slightly from year to … The number of plans and respondents shown in
each table provides some indication of the variation in
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-2-slides.pdf
December 31, 2021 - Module 2 Slides: Systems Change: Laying the Foundation, Leadership and Action Plans
Systems Change: … Laying the
Foundation, Leadership and
Action Plans
K i m N e w l i n , R N , C N S , A N P - … TAKEheart Initiative Webinar Series: Systems Change: Laying the Foundation, Leadership and
Action Plans
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0245-testing-report.pdf
January 01, 2014 - , including plans with integrated delivery systems and non-integrated plans. … These plans had searchable coded fields for documenting PHQ results in their
EHRs. … (4 plans)
18-64 25823 7876 30.5 25.3 – 33.3
65+ 243 72 29.6 18.8 – 34.5
Medicaid (5 plans)
18-64 … plans)
18-64 25823 2371 9.2 7.6 – 9.9
65+ 243 31 12.8 5.0 – 15.5
Medicaid (5 plans)
18-64 13333 … (4 plans)
18-64 25823 3771 14.6 12.1 – 15.6
65+ 243 40 16.5 10.0 – 20.5
Medicaid (5 plans)
18-64
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/depression/chipra-246-section-6.pdf
January 01, 2014 - , including plans with integrated delivery systems and non-integrated plans. … These plans had searchable coded fields for documenting PHQ results in their
EHRs. … (4 plans)
18-64 25823 7876 30.5 25.3 – 33.3
65+ 243 72 29.6 18.8 – 34.5
Medicaid (5 plans)
18-64 … plans)
18-64 25823 2371 9.2 7.6 – 9.9
65+ 243 31 12.8 5.0 – 15.5
Medicaid (5 plans)
18-64 13333 … (4 plans)
18-64 25823 3771 14.6 12.1 – 15.6
65+ 243 40 16.5 10.0 – 20.5
Medicaid (5 plans)
18-64
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0244-testing-report.pdf
January 01, 2014 - , including plans with integrated delivery systems and non-integrated plans. … These plans had searchable coded fields for documenting PHQ results in their
EHRs. … (4 plans)
18-64 25823 7876 30.5 25.3 – 33.3
65+ 243 72 29.6 18.8 – 34.5
Medicaid (5 plans)
18-64 … plans)
18-64 25823 2371 9.2 7.6 – 9.9
65+ 243 31 12.8 5.0 – 15.5
Medicaid (5 plans)
18-64 13333 … (4 plans)
18-64 25823 3771 14.6 12.1 – 15.6
65+ 243 40 16.5 10.0 – 20.5
Medicaid (5 plans)
18-64
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - Plan Survey Database
2017 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans … Plan Survey Database 2017 Chartbook: What Consumers Say About Their Experiences With
Their Health Plans … of all U.S. health plans or enrollee
populations1. … Although the number and mix of health plans within each enrollee population vary slightly from year to … The number of plans and respondents shown in
each table provides some indication of the variation in
-
www.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/qi-strategies.html
July 01, 2021 - Access to Quality Behavioral Health Care: Health Plan Examples (PDF). ( America’s Health Insurance Plans … Plans also tested strategies to engage youth and family in their QI work. … Worked individually with the plans participating in the collaborative to compare baseline performance … only one of the plans was able to realize an improvement in performance. … participating in the collaborative, other plans in NY, and plans reporting nationally.
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www.ahrq.gov/news/newsroom/case-studies/ktcquips68.html
October 01, 2014 - Medicare & Medicaid Services—to collect and report patients' experience with their managed health care plans … The guide presents a side-by-side comparison of the performance of the various health plans in a way … Health plan members can use this information to choose plans that provide high quality care for themselves
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
June 02, 2025 - Plans for future activities (if applicable).
How does this tool relate to others? … If yes, describe in the space provided the plans for further implementation. … Determine whether internal and external communication plans need to be developed. … |_| Yes |_| No
If yes, what are the plans for further implementation?
b. … Briefly describe ideas for internal and external communication plans:
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sca-key-drive-diagram.pdf
June 02, 2025 - Diagram
Establish contact and messaging system with SCA
patients, families, providers, and health plans … Process for clinic to create notarized care plans to identify
authorized caregivers. … Feedback on SCA quality measure performance to health plans
and providers. … State Medic aid program, health plans, and clinics use
population health management strategies. … Strong individualized
partnerships across
families, clinics, and
health plans.
FIGURE.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - Plan Survey Database
2019 Chartbook
What Consumers Say About Their Experiences With Their
Health Plans … Health Plan Survey Database 2019 Chartbook: What Consumers Say About Their Experiences With Their Health Plans … of all U.S. health plans or enrollee
populations1. … Although the number and mix of health plans within each enrollee population vary slightly from year to … The number of plans and respondents shown in
each table provides some indication of the variation in
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d8_pdi_projectevaluation.docx
June 02, 2025 - Plans for future activities (if applicable).
How does this tool relate to others? … If yes, describe in the space provided the plans for further implementation. … Indicators
How To Improve Hospital Quality and Safety
Determine whether internal and external communication plans … |_| Yes |_| No
If yes, what are the plans for further implementation?
b. … Briefly describe ideas for internal and external communication plans:
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www.ahrq.gov/talkingquality/resources/comparative-reports.html
December 01, 2016 - examples of web-based comparative reports for consumers on the quality and costs of care from health plans … Types of Comparative Report
Physicians
Surgical care
Hospitals
Health plans
Nursing homes
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - the CAHPS surveys in ambulatory settings has created a demand for practical strategies that health plans … The family of CAHPS surveys includes instruments designed to assess patient experience with health plans … , including Medicare, Medicaid and commercial plans. … To be accredited by the National Committee for Quality Assurance, health plans must submit the results … What benefits does it offer to patients, providers, and plans?
How has it been implemented?