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  1. www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-plan-report.pdf
    December 26, 2018 - • Collaboration also helps to ensure that health plans and providers are not overly burdened for … Identify all the local health plans and providers who will benefit from this reporting project. … Note potential sources of funding in your community (i.e., beyond plans and providers). … • To earn the support of providers and/or health plans, consider them as one of your key audiences … To learn more, go to How Will You Gain the Trust of Health Care Providers or Plans?
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
    November 02, 2017 - For health plans, the number of people with outstanding customer service problems can be significant … In 2017, approximately 18% of members of Medicaid health plans and 13% of members of Medicare health … plans reported “never” or “sometimes” when asked whether the plan’s customer service gave them the … Most health plans and physician practices have some sense of the cost of replacing a lost member or … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
    May 01, 2017 - Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for health plans … Examples of prominent forces driving improvement efforts among health plans include the following: …  Health plans offered in the new Federal and State-based Health Insurance Marketplaces conduct the …  Health plans (such as Blue Cross Blue Shield of Massachusetts and HealthPlus of Michigan) and multi-stakeholder … particularly communication with providers, correlate with adherence to medical advice and treatment plans
  4. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-performance-comparisons.pdf
    October 01, 2019 - multi-specialty group practice) or between different Accountable Care Organizations/managed care health plans … explored the use of benchmarks for QI purposes through their Learning Collaborative with five Medicaid plans … were already performing at or near the 90th percentile of plans nationally … ◦ Plans also used their own internal benchmarks for improving performance. … In order to adjust their performance targets, most plans found it helpful to compare their current
  5. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/childhealth/usingthecoresetofqm.pdf
    February 01, 2010 - States are using the measures to produce performance reports for providers, families, managed care plans … Quality Produce performance reports for Providers X X X X X X X X Families X X X X X Managed care plans …  How did stakeholders (health plans, providers, and consumers) use these measures?
  6. www.ahrq.gov/research/findings/nhqrdr/chartbooks/access/elements.html
    June 01, 2018 - includes Children’s Health Insurance Program (CHIP), State-sponsored or other government-sponsored health plans … , Medicare, and military plans. … access measures in this chartbook, a small number of people were covered by both public and private plans
  7. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/diabetesnetwork/actionplansp.pdf
    June 02, 2025 - My Action Plan/Mi Plan de Accion (Spanish) Fecha:______ Sexo: M o F Edad:______ Hispano: Sí o No MI PLAN DE ACCIÓN Yo ___________________________________ y ____________________________________ (Número de identificación de paciente) (Nombre de facilitador de servicios clínicos) hemos quedado …
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/fallspximpl-handouts.docx
    June 02, 2025 - One part of the assessment asked whether care plans address situational factors, including time of day … I thought our care plans were pretty comprehensive but when I started to talk about all the risk factors … that are possible and asked whether our care plans address them, the nursing assistants really helped … Mary [Program Champion], are care plans developed for all residents who are identified as at risk for … This information should help us make timely changes to our care plans.
  9. www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - (for both the Clinician & Group Survey and the Health Plan Survey (for Medicaid, CHIP, and Medicare plans … For example, the score shown for the 75th percentile is the score where 75 percent of the sites or plans … This type of analysis can be conducted with data from multiple groups, sites, or plans. … Data for analyses came 122 health plans that administered the Health Plan Adult Medicaid Survey. 5. … Health plans and providers typically have access to or can easily gather various types of administrative
  10. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/engage/leader.html
    March 01, 2017 - Encourage residents and families to participate actively in care plans. … Include goals related to resident and family engagement in short-and long-term plans for the facility
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
    April 13, 2016 - • An overview of the updated CAHPS Ambulatory Care Improvement Guide • How two Medicaid health plans … www.cahps.ahrq.gov CAHPS Ambulatory Care Improvement Guide • A comprehensive resource for health plans
  12. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence5.html
    April 01, 2025 - Finally, CEs should prioritize the design and development of sustainability plans that include business … Succession plans for CE leadership ensure that the momentum built is not lost with changes in key positions
  13. www.ahrq.gov/ncepcr/about/impact-stories/enabling-real-time.html
    April 01, 2025 - Once completed, the team plans to share the relevant code on https://github.com/TawfikLabStanford for … The team also plans to develop a real-time dashboard for monitoring under a new project.
  14. www.ahrq.gov/talkingquality/plan/your-audience/index.html
    December 01, 2022 - Older adults, for instance, are the primary audience for information on the quality of Medicare plans … For example: The subjects of your report—healthcare providers or plans—will be very interested in
  15. www.ahrq.gov/cpi/centers/oms/index.html
    January 01, 2021 - initiatives; and conducts complex organizational and management analyses and develops major proposals and plans … implementation of major administrative programs including the Agency's ethics program, Continuity of Operations Plans
  16. www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - Consumer Assessment Of Health Plans Study (CAHPSTM): Foreword . … Over the years, the CAHPS research team has interviewed a variety of stakeholders, including health plans
  17. www.ahrq.gov/cpi/about/otherwebsites/cds-connect/index.html
    June 01, 2019 - AHRQ has plans underway to evaluate the initiative. … The project continues to grow with plans to develop additional CDS and to collaborate with our Federal
  18. www.ahrq.gov/action-alliance/resources/measure-domains.html
    April 01, 2025 - Action plans are in place to improve workforce safety. … can use these themes as a framework for assessing their implementation of and/or developing action plans … CDC Impact Wellbeing Guide This guide supports executive leaders in developing action plans to address
  19. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - background information, including the reason the patient was admitted; and notes ongoing issues and plans … The two residents review the contingency plans in place based on the patient's ABG results, including
  20. www.ahrq.gov/nursing-home/resources/osha-covid-19-standards.html
    May 01, 2022 - standards and requirements, including requirements in states that operate their own OSHA-approved State Plans

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