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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - So, the surveys measure patient experience of care in
different settings or with health plans or with … And then there are surveys that
look also at health plans and at programs. … So, Dale, I will pass another one over to you about how can health plans, and I think we could probably … It's a group of health plans that use standardized CAHPS measures collected at
Understanding CAHPS … There are other plans – I can think of examples – I won't name them – but in other states that use CAHPS
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www.ahrq.gov/cahps/consumer-reporting/guidelines/evaluation/index.html
March 01, 2016 - Epilogue: Early lessons from CAHPS Demonstrations and Evaluations-Consumer Assessment of Health Plans … Do Medicaid and commercial CAHPS scores correlate within plans?: a New Jersey case study.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - Care plans are living documents that are revised to reflect a person's changing needs. … Slide 21: Explaining Care Plans
Say:
One of the most important and challenging parts of engaging … residents and family members is communication about health concerns, care plans and next steps in their … Slide 22: Explaining Care Plans
Say:
In the following video, a resident's daughter, CNA, nurse … Watch this demonstration of how staff engage family in explaining care plans.
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide149.html
October 01, 2014 - Sunnyside, NY and listed on-line during January 2008 and may not reflect discounts available to health plans
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www.ahrq.gov/cahps/surveys-guidance/hp/compare/index.html
March 01, 2016 - Participate in the CAHPS Database
All users of the Medicaid Survey, including Medicaid and SCHIP health plans
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/defects.docx
May 01, 2017 - Were the above action plans effectively carried out?
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/improve/teams-infographic.html
March 01, 2017 - S
Sustain Efforts
Make plans for sustaining the project as you launch the project.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/defects.docx
March 01, 2017 - Were the above action plans effectively carried out?
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www.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - People can use comparative quality information for:
Making their own decisions about health plans
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/communication-documents.pdf
June 02, 2025 - Report patients that are lost to follow up, relocate, or require
care management services
Heath plans
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldata5a.html
May 01, 2018 - While targeting entire hotspots may be relatively ineffective for plans that do not dominate the market … , community interventions in which plans pool efforts may be cost-effective ( Fremont, 2009 ). … AHIP (America's Health Insurance Plans). 2009. … Washington, DC: America's Health Insurance Plans.
Baker, D. W., K. A. Cameron, J. Feinglass, P. … Engagement of health plans and employers in addressing racial and ethnic disparities in health care.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/action-plan-template.docx
June 02, 2025 - Action Plan Worksheet
ACTION PLAN WORKSHEET
INSTRUCTIONS:
1. Discuss with your team some improvements you’d like to make specific to the High Leverage Changes listed in the table. Use the data from the Quality Improvement Change Assessment (QICA), current patient panel data, discussions with your coach and team, or ob…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-database-members-scd.xlsx
June 02, 2025 - Sample Health Plan
Population Overview_by Sex
Health Plan Members with Sickle Cell Disease
Age Group Sex Total
Pediatric F [Insert number]
Pediatric M [Insert number]
Total Pediatric Members Identified with Sickle Cell blank [Insert total]
End of Table
Population Overview_by Category
Pediatric Sickle…
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide139.html
October 01, 2014 - Sunnyside, NY and listed on-line during January 2008 and may not reflect discounts available to health plans
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide136.html
October 01, 2014 - Sunnyside, NY and listed on-line during January, 2008 and may not reflect discounts available to health plans
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www.ahrq.gov/talkingquality/translate/scores/index.html
March 01, 2016 - or Negative
A related issue is how to compare scores and set thresholds when placing different plans
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www.ahrq.gov/cahps/news-and-events/events/webcast-031516.html
June 01, 2016 - CAHPS Ambulatory Care Improvement Guide , a comprehensive and free resource for medical groups, health plans
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv3ab.html
June 01, 2010 - Mental Health; quality measures
Persons with severe and persistent mental illness in managed care plans … for People With Mobility Impairments
People with mobility impairments enrolled in managed care plans
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/action-plan-template.docx
April 01, 2022 - Unit Action Plan
The Comprehensive Unit-based Safety Program (CUSP) or healthcare-associated infection (HAI) leader is responsible for leading the CUSP team in completing an Action Plan in order to drive work related to lowering bloodstream infections (CLABSI) and/or catheter-associated urinary tract infections (CAUTI)…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - Evaluation Planning Tool
Evaluation Planning Tool
Toolkit for Engaging Patients
To Improve Diagnostic Safety
After you implement the Be The Expert On You note sheet and the 60 Seconds To Improve Diagnostic Safety,
you will need to evaluate the interventions’ impact. You can use this Evaluation Planning Worksheet…