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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
    June 21, 2023 - surveys and related materials to assess patient experience in health care settings and with health plans … Trademark recognizes adherence to CAHPS design principles; ensures comparability across settings, plans
  2. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
    August 31, 2023 - Unit Coordinator Angie plans to program the phones immediately after the Debrief. 2. … In discussing what went wrong, the team can make plans to implement solutions.
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
    January 01, 2014 - How do the ACAP plans utilize this sponsor report? … Needs Plans serving the dual eligibles. … Ten operate managed long-term care plans. … Kilstein, Slide 36 This year, 31 ACAP Health Plans participated in the Adult report, and 29 Health Plans … actually rated their health plans higher than members enrolled in commercial plans.
  4. www.ahrq.gov/prevention/guidelines/tobacco/decisionmakers/index.html
    August 01, 2020 - specific strategies that health care administrators, managed care organizations, and purchasers of health plans
  5. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/05-pfe-planning-60-seconds.pdf
    August 01, 2021 - modify the Practice Orientation and Training Slides to reflect your chosen workflow (Slides 11-13), plans … � Review and modify the Provider Training slides to reflect your plans for evaluation (Slide 16)
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-ahrq-cahps-program.pdf
    September 23, 2019 - CAHPS ► Develops surveys and related materials to assess PE in health care settings, and with health plans … patient’s voice. • Surveys measure patient experience of care in different settings, with health plans
  7. www.ahrq.gov/cahps/surveys-guidance/index.html
    May 01, 2024 - Other surveys ask enrollees about their experiences with health plans and related programs. … Patient Experience With Condition-Specific Care Cancer Care Mental Health Enrollee Experience With Health Plans
  8. www.ahrq.gov/research/findings/final-reports/iomracereport/reldata5.html
    May 01, 2018 - Although hospitals, community health centers (CHCs), physician practices, health plans, and local, state … the discomfort of registration/admission staff (hospitals and clinics) or call center staff (health plans … While health plans insure a large portion of the U.S. population, their direct contact tends to be minimal … Health Plans Health plans, including Medicaid managed care and Medicare Advantage plans, have the capabilities … Despite informing members of how data will be used, plans may also face internal legal concerns about
  9. www.ahrq.gov/news/newsroom/case-studies/ktcquips68.html
    October 01, 2014 - Medicare & Medicaid Services—to collect and report patients' experience with their managed health care plans … The guide presents a side-by-side comparison of the performance of the various health plans in a way … Health plan members can use this information to choose plans that provide high quality care for themselves
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
    January 01, 2021 - surveys and related materials to assess patient experience in health care settings and with health plans … Trademark recognizes adherence to CAHPS design principles; ensures comparability across settings, plans
  11. www.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/introduction.html
    July 01, 2021 - disease surveillance, and quality improvement efforts within the state and among Medicaid and CHIP health plans … Health plans may use the measure for public reporting and quality improvement efforts within the organization
  12. www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/advance-organizational-safety-strategies-slides.pdf
    June 18, 2024 - Action plans are put in place on an inconsistent basis. … • Business level action plans submitted with updates q6 months © 2023 UnitedHealth Group, Inc. … Safety goals are clearly articulated in strategic and operational plans. … Safety goals are clearly articulated in strategic and operational plans for all care settings. … Action plans for continuing education are limited to leaders and clinicians.
  13. www.ahrq.gov/ncepcr/tools/transform-qi/facilitation/dashboard.html
    February 01, 2025 - blood pressure control, cholesterol management, and smoking cessation—and provides checklists, action plans … Link patients and families with community resources to assist them in implementing evidence-based care plans … Link patients and families with community resources to assist them in implementing evidence-based care plans
  14. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
    December 01, 2019 - representatives of funding organizations or stakeholders with some operational responsibility, such as health plans … to use CAHPS survey results (e.g., incorporating them into existing [or planned] efforts to select plans … or providers, informing target audiences about the quality of those plans or providers); Deciding
  15. www.ahrq.gov/sites/default/files/wysiwyg/chsp/news-and-events/events/workshops/chsp-annual-workshop1-slides.pdf
    September 29, 2016 - system attributes (2:30–3:20) Break (3:20–3:30) • Measuring health system performance (3:30–4:15) • Plans … updates and progress AHRQ Center of Excellence Dartmouth–Berkeley–HVHC Year 1 Progress and Year 2 Plans … Data • Market Data • Health System Definition • Distribution of Corporate Entities • Progress Year 1, Plans … advanced illness survey • CMS DUA approved • Cross-walked HVHC member submitted data to CMS data • Plans … for products and dissemination activities Agenda: Plans for products and dissemination activities
  16. www.ahrq.gov/talkingquality/measures/understand/patient-comments.html
    February 01, 2016 - individual patients are becoming an increasingly popular ingredient in reports on the performance of health plans … patient comments may be that people are used to getting information about health care providers and plans
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6f.pdf
    March 01, 2017 - Health plans have a vested interest in helping members gain access to this type of immediate advice … The Intervention Health plans can put in place a variety of programs designed to provide immediate, … Many health plans have had 24-hour nurse advice lines in place for years. … Plan leaders should routinely monitor the performance of these plans and, as necessary, make changes … Web- or Telemedicine-Based Diagnosis and Treatment of Minor Conditions Some health plans are taking
  18. www.ahrq.gov/hai/cusp/toolkit/daily-goals.html
    December 01, 2012 - CUSP Toolkit Effective communication is particularly important in the unit if complicated care plans … Effective communication is particularly important in the unit if complicated care plans are to be effectively
  19. www.ahrq.gov/funding/grantee-profiles/grtprofile-krist.html
    July 01, 2021 - on the best available evidence and helping them play a more active role in creating their own care plans … whether it’s a more shared decision, or whether it’s participating more in creating their treatment plans … better understand how to engage patients with multiple chronic conditions in creating their own care plans
  20. www.ahrq.gov/funding/grantee-profiles/grtprofile-xu.html
    March 01, 2022 - She led an AHRQ-funded study to analyze the effects of managed care plans {e.g., health maintenance organization … provider organization (PPO)} on the health of enrollees, in comparison to conventional fee-for-service plans … older adults with a history of chronic health conditions actually fared better upon enrolling in these plans

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