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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_closing.pdf
    October 01, 2015 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans www.cahps.ahrq.gov
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
    July 01, 2022 - CAHPS program in response to concerns about the lack of good information about the quality of health plans … The program expanded beyond its original focus on health plans to address a range of healthcare services … and meet the various needs of healthcare professionals and administrators, consumers, health plans … Other surveys ask enrollees about their experiences with health plans and related programs. … https://www.ahrq.gov/cahps/about-cahps/cahps-program/index.html 2 Enrollee Experience With Health Plans
  3. www.ahrq.gov/patient-safety/resources/index.html
    December 01, 2022 - medical errors and promoting patient safety, measuring health care quality, consumer assessment of health plans … Health Literacy Universal Precautions Toolkit Pharmacy Health Literacy Center   National Action Plans … National Action Plans are developed with expert input to provide a framework for collaboration among
  4. www.ahrq.gov/ncepcr/tools/pf-handbook/mod1-tab1.1.html
    May 01, 2013 - Creating Quality Improvement Teams and QI Plans Module 14 Trainer’s Guide: Creating Quality Improvement … Teams and QI Plans Module 15. … Ensure diverse membership on the QI team or specific project teams Help teams create or update QI plans … change process management Support accountability for action items and follow-through on improvement plans … provide training on: Team-based care Empanelment and panel management Planned care Action plans
  5. www.ahrq.gov/research/findings/final-reports/ptmgmt/design.html
    July 01, 2018 - are located within primary care practices, some are run by other health care organizations such as plans … Action plans are often used as tools for collaborative goal setting, patient activation, and communication … External call-center programs may be developed internally in plans and independent delivery systems or … purchased from vendors by plans, independent delivery systems, employers, or government payers. … Given that their patients may be covered by many different plans and some of these plans may use different
  6. www.ahrq.gov/talkingquality/explain/share-info/highlight.html
    September 01, 2019 - If you are rating health plans, for example, it will be important to stress member’s rights to appeal … the organizations in your State or community that take responsibility for complaints about the health plans … your State or locality if you have problems with your Medicare benefits, including Medicare Advantage plans
  7. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/Lion-Mangione-Britto.pdf
    October 01, 2011 - Individualized Plans of Care to Improve Outcomes Among Children and Adults With Chronic Illness: A Systematic … Individualized Plans … Individualized plans of care (IPCs) are sometimes developed to improve care coordination. … Individualized Plans of C are 15 TABLE 1. … Details of Outcomes Associated With Written Individualized Plans of Care TABLE 3.
  8. www.ahrq.gov/ncepcr/tools/pf-handbook/tab6.2.html
    May 01, 2013 - Creating Quality Improvement Teams and QI Plans Module 14 Trainer’s Guide: Creating Quality Improvement … Teams and QI Plans Module 15. … Patients are linked to outside resources Practice partners with community organizations Health plans … performance Information about patient subgroups is given to providers to support planned care Treatment plans
  9. www.ahrq.gov/talkingquality/translate/compare/categorize.html
    December 01, 2022 - Some sponsors worry about creating a report which clearly signals levels of performance across plans … This would reinforce the idea that there is no meaningful variation across health plans and providers … When Does A Plan Differ Significantly from Other Plans?
  10. www.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu3a.html
    October 01, 2014 - Care plans and documentation in the medical record will need to address this difference. … Care plans must address the pain and how you will encourage them to reposition. … Care plans may suggest offering a sip of a beverage each time you enter the room. … It is not just the nursing staff that develops and implements treatment plans. … These care plans may not be sufficiently individualized to the needs of the patient.
  11. www.ahrq.gov/es/patient-safety/settings/hospital/resource/pressureulcer/tool/pu3a.html
    October 01, 2014 - Care plans and documentation in the medical record will need to address this difference. … Care plans must address the pain and how you will encourage them to reposition. … Care plans may suggest offering a sip of a beverage each time you enter the room. … It is not just the nursing staff that develops and implements treatment plans. … These care plans may not be sufficiently individualized to the needs of the patient.
  12. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/find2.html
    December 01, 2012 - List of Tables Technical Appendix   HCBS may be offered through Medicaid State plans … States may offer a number of different HCBS waiver plans, and HCBS waiver plans may fall under different
  13. www.ahrq.gov/research/findings/final-reports/prospectscare/prospects1.html
    July 01, 2018 - in the context of care plans. … Care plans are a particular concept of interest to care coordination measurement not only because they … plans as it relates to care coordination. … Integrating patient input into care plans, an important aspect of care coordination, was noted as an … Care plans. Self-management plans, goals or supports.
  14. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-using-pqms.pdf
    January 01, 2016 - • In another study, the authors found that health plans have an effect on HEDIS® scores that is … For a pilot program, the state had health plans create a patient-level data flag linking patients … Stakeholder interactions •NCINQ asked participating health plans to categorize key data elements of … ◦ While health plans relied on rules or requirements (such as prior authorization) and feedback … Do health plans influence quality of care?.
  15. www.ahrq.gov/policymakers/chipra/overview/background/next-steps.html
    December 01, 2009 - Lower scoring plans reported an average receipt rate of 67 percent, and higher reporting plans reported … an average rate of 92 percent, suggesting considerable variation across plans. … The measure is currently reported to NCQA by 163 MMC health plans in 32 States. … Plans in the Northeast region of the United States have reported higher rates than plans in the South … The current reporting specifications are for health plans and providers.
  16. www.ahrq.gov/research/findings/final-reports/ptmgmt/appendix1.html
    July 01, 2018 - Written action plans for asthma in children. Cochrane Database Syst Rev 2006;3. … Written individualised management plans for asthma in children and adults. … Action plans for chronic obstructive pulmonary disease. Cochrane Database Syst Rev 2005;4.
  17. www.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/about.html
    September 01, 2021 - The measures were tested using data from 17 Medicaid managed care plans in a large, mid-Atlantic state … , as well as data from 73 commercial plans nationwide. … Updated specifications are published annually in HEDIS Volume 2: Technical Specifications for Health Plans … Retirement of the Use of Multiple Concurrent Antipsychotics in Children and Adolescents Measure for Health Plans … While this measure is no longer used in reporting programs, it remains important for plans to continue
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
    April 01, 2022 - Conditions is an extensive set of items that assess the experiences of this population with health plans … experiences of children with special health care needs with those of similar children in other health plans
  19. www.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapb.html
    February 01, 2014 - Market structures: Market concentration vs. fragmentation (e.g., among hospitals, health insurance plans … Examples of External Incentives Payment methods from payors (primarily commercial health insurance plans … benefits to organizations that have it, e.g.: Is negotiating leverage between health insurance plans
  20. www.ahrq.gov/talkingquality/distribute/media/printed-report.html
    September 01, 2019 - EXAMPLE: A Brochure for Medicaid Beneficiaries Title: A Guide to Michigan Medicaid Health Plans: Quality … Michigan Department of Health and Human Services publishes a brochure with summary scores for Medicaid plans … process is automatic (i.e., if consumers do not have to take any action to re-enroll in their current plans

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