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www.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - The public wants quality reports to be fair so that they are not judging plans or providers on things … In the testing of candidate measures for HEDIS 3.0, people in focus groups did not think that health plans … alternative is to have a more general statement covering all measures that describes the way that health plans … EXAMPLE: How Plans or Providers Can Influence the Measure
Title: Keeping Patients Safe
Sponsor:
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www.ahrq.gov/ncepcr/tools/cultural-competence/oralling.html
July 01, 2019 - The Business Case for CLAS in Managed Care
There is a plausible business case for plans to begin CLAS … What Does This Mean for Plans and CLAS? … In sum, there are multiple reasons for plans to undertake improvements in linguistic competence. … Step 3: Identify Points of Contact for Members of Managed Care Plans. … parts of the planning process, while other plans will be new to linguistic competency and may choose
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www.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
February 01, 2017 - for Healthcare Research and Quality (AHRQ) featured innovative strategies used by two Medicaid health plans … Speakers from health plans in Ohio and Oregon highlighted the specific improvement strategies they implemented … CAHPS Ambulatory Care Improvement Guide , a comprehensive and free resource for medical groups, health plans
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www.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
December 01, 2022 - More than 90 percent of health plans—HMOs, POS plans, and PPOs—use HEDIS to measure performance. … HEDIS is one component of NCQA's accreditation process, although some plans submit HEDIS data without … HEDIS enables consumers and purchasers to compare health plan performance to other plans and to national … Data source: You can obtain HEDIS results directly from health plans or by purchasing access to NCQA … employees, beneficiaries); however, sponsors typically get this information directly from the health plans
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14chap7.html
June 01, 2014 - Develop focused action plans.
Communicate action plans and deliverables. … Implement action plans.
Track progress and evaluate impact.
Share what works. … Step # 4: Communicate Action Plans and Deliverables
Once action plans have been developed, the plans … , deliverables, and expected outcomes of the plans need to be communicated. … Step # 5: Implement Action Plans
Implementing action plans is one of the hardest steps.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/3_Deborah_Kilstein_slides_29-40.pdf
January 15, 2014 - Growing role of health plans
What is a sponsor report? … How do the ACAP Plans utilize the
ACAP sponsor report? … ACAP’s 58 Plans are in 25 States
31
Medicaid Managed Care and Traditional Enrollment
1999 - 2011 … operate SNPs
10 ACAP plans operate Managed Long-Term
Care Plans
18 ACAP plans will participate … are doing as a group
Also allows individual health plans to
benchmark against other plans and national
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www.ahrq.gov/takeheart/training/module-2/index.html
December 01, 2022 - Module 2: Systems Change: Laying the Foundation, Leadership, and Action Plans
YouTube embedded … www.youtube-nocookie.com/embed/IJQC58AGQD0
Video: Systems Change: Laying the Foundation, Leadership, and Action Plans … (1:05:01)
Slides: Systems Change: Laying the Foundation, Leadership, and Action Plans (PDF, 2 MB) … Implementation Guide: Systems Change: Laying the Foundation, Leadership, and Action Plans (PDF, 296
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www.ahrq.gov/hai/cusp/clabsi-neonatal/nclabsi8.html
January 01, 2013 - States in the neonatal central line-associated bloodstream infection (NCLABSI) project have completed plans … These plans highlight a continued desire to monitor and report out on rate data and focus on safety culture … These new State clinical leads have also completed plans to spread the success of the NCLABSI project
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
January 01, 2016 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans
Excelling on CAHPS: … So, all of the health plans in Minnesota are actually HMOs. … Most of the health plans in Minnesota do not. … ALL Kids is not treated separately from the other plans offered
by Blue Cross. … All health plans use a survey vendor of some kind.
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www.ahrq.gov/ncepcr/tools/cultural-competence/planclas.html
July 01, 2019 - Planning Culturally and Linguistically Appropriate Services
Guide for Managed Care Plans
To … address shifting demographic trends in health
care, this guide offers health plans an approach to … What Does This Mean for Plans and CLAS? … In sum, there are multiple reasons for plans to undertake improvements in CLAS. … Many of these plans have benefited from working collaboratively with other managed care plans to develop
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www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
December 01, 2023 - The Medicare Survey includes versions for Medicare Advantage plans (including PPOs), Prescription Drug … Plans, and the fee-for-service program.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-2023hcbs-survey-webcast-bakdash.pdf
June 02, 2025 - Experience
with
Condition-
Specific Care
• Cancer Care
• Mental Health
Care
Experience
with Health
Plans … • Health Plans
• Dental Plans
• Home and
Community-
Based Services
8
CAHPS Surveys
CAHPS Surveys … Experience
with
Condition-
Specific Care
• Cancer Care
• Mental Health
Care
Experience
with Health
Plans … • Health Plans
• Dental Plans
• Home and
Community-
Based Services
9
Uses for CAHPS Surveys
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www.ahrq.gov/cpi/about/mission/strategic-plan/index.html
January 01, 2018 - Strategic Plan
Information on the Agency's strategic plans. … AHRQ Strategic Plan —Information on the Agency's strategic plans.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - Plan Survey Database
2016 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans … Plan Survey Database
2016 Chartbook: What Consumers Say About Their Experiences With Their Health Plans … The
total number of respondents and plans by state are presented by population. … Adult Medicare
Respondents Plans Respondents Plans Respondents Plans Respondents Plans
Alabama 423 … Adult Medicaid Child Medicaid CHIP Adult Medicare
Respondents Plans Respondents Plans Respondents Plans
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www.ahrq.gov/sites/default/files/2024-07/uhrig-report.pdf
January 01, 2024 - What health insurance plans do you
have to supplement Medicare? … What should you think about as you
compare health insurance plans? … Health insurance plans and costs can
change
How do you use this guide? … Which health plans help you stay
healthy? … value (cost and benefits)
than Medigap plans.
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www.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/improvement-data.html
July 01, 2021 - As such, plans will have to work together to achieve overall improvement in the region to receive the … and future plans for improving care has been developed and is ready for implementation. … Barriers
Baseline information was to be collected by the State from Michigan Medicaid health plans … through 2018, increases were seen in the performance rates for two collaborating health plans, Plan … Rates for all health plans decreased in 2019.
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www.ahrq.gov/talkingquality/plan/pay.html
November 01, 2018 - reduce costs and spread them across multiple parties (including other sponsors and participating health plans … Possible sources include:
Local health plans and providers. … Sharing Costs With Health Plans and Providers
The most common strategy is to ask the health plans or … Read about strategies for addressing this response in How Will You Gain the Trust of Providers or Plans … Through this arrangement, health plans bear the cost of collecting data on their quality; the plans also
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www.ahrq.gov/cahps/consumer-reporting/guidelines/results/index.html
March 01, 2016 - decisionmakers, accrediting bodies (e.g., NCQA), policymakers (e.g., regulators or legislators), health plans … If you plan to provide reports to individual plans or providers with detailed data for their own organization … For example, consider whether participating health plans or providers should receive reports before your
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www.ahrq.gov/patient-safety/quality-measures/21st-century/index.html
June 01, 2018 - For example:
General Motors provides its employees with report cards rating health plans' quality … receive and only allows high-performance plans to retain those funds. … The United Auto Workers requires all health plans serving its members to be accredited by the NCQA. … In other areas, health plans are being overwhelmed by conflicting and redundant requests. … compared with 32.6 percent in plans in the South Central region of the country ( NCQA, 1997 ).
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www.ahrq.gov/talkingquality/measures/setting/health-plan/index.html
March 01, 2016 - Measuring the Quality of Health Plans
The practice of measuring and reporting quality at the