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Showing results for "plans".

61. The CAHPS® Ambulatory Care Improvement Guide (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
    January 01, 2016 - Approach The CAHPS Improvement Guide was first developed in the early 2000’s to support Medicare health plans … any organization providing ambulatory care services either directly or indirectly—including health plans

62. The CAHPS Program | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/about-cahps/cahps-program/index.html
    April 01, 2023 - October 1995 in response to concerns about the lack of good information about the quality of health plans … Over time, the program has expanded beyond its original focus on health plans to address a range of healthcare … services and settings to meet the various needs of healthcare consumers, purchasers, health plans, providers

63. Using Mass Media To Spread Messages About a Quality Report | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
    September 01, 2019 - How do the providers or plans you rate respond to your efforts? … sensitive area; you don't want the focus of the report to be on the conflicts you may be having with health plans … How are the health plans or providers in your community doing overall? … Over time, from one report to the next, are providers and plans improving?

64. Policy Projects | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/professionals/clinicians-providers/resources/rice/ceproj.html
    October 01, 2014 - The investigators will audit dossier submissions at three selected health plans that have adopted formulary … What is the potential for dossier information to mislead health plans? … Is there evidence that drug companies are submitting the same information to multiple plans?

65. CAHPS Research Meetings | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/news-and-events/research-meetings/index.html
    January 01, 2024 - meeting represented a variety of healthcare organizations, including physician groups, hospitals, health plans … agencies that use CAHPS surveys, experts in patient-centered care, and other stakeholders such as health plans … In additional to CAHPS researchers, participants included representatives of health systems, health plans

66. Comparing Health Plan and Provider Quality Scores to Each Other | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/translate/compare/choose/compare-providers.html
    January 01, 2023 - Since people will generally be making choices from among the plans/providers in your community (and hopefully … The plans and providers themselves are going to be particularly interested in how they compare to each

67. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - (for both the Clinician & Group Survey and the Health Plan Survey (for Medicaid, CHIP, and Medicare plans … For example, the score shown for the 75th percentile is the score where 75 percent of the sites or plans … This type of analysis can be conducted with data from multiple groups, sites, or plans. … Data for analyses came 122 health plans that administered the Health Plan Adult Medicaid Survey. 5. … Health plans and providers typically have access to or can easily gather various types of administrative

68. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/translate/compare/categorize.html
    December 01, 2022 - Some sponsors worry about creating a report which clearly signals levels of performance across plans … This would reinforce the idea that there is no meaningful variation across health plans and providers … When Does A Plan Differ Significantly from Other Plans?

69. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - Examples of prominent forces driving improvement efforts among health plans include the following: … Health plans offered in the new Federal and State-based Health Insurance Marketplaces will be required … Health plans (such as Blue Cross Blue Shield of Massachusetts and HealthPlus of Michigan) and multi-stakeholder … particularly communication with providers, correlate with adherence to medical advice and treatment plans

70. The Five Principles of Effective Primary Care-Based Care Coordination for Reducing Potentially Preventable Readmissions (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
    March 01, 2021 - The focus should be on facilitating a smooth transition of patients and their care plans back to the … appropriate followup care; collaboration in discharge documentation, including diagnostic and therapeutic plans … care team should assess health literacy, coping strategies, and social support to ensure that the plans

71. CAHPS Patient Experience Surveys and Guidance | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/index.html
    August 01, 2023 - Other surveys ask enrollees about their experiences with health plans and related programs. … Health Care (Experience of Care and Health Outcomes (ECHO)) Enrollee Experience With Health Plans

72. AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/ncepcr/research-transform-primary-care/transform/tools-catalog/index.html
    August 01, 2015 - A profile of Idaho, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of Maryland, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of Montana, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of West Virginia, one of North Carolina's four partner States, outlining its accomplishments and plans

73. Daily Goals Checklist | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/cusp/toolkit/daily-goals.html
    December 01, 2012 - CUSP Toolkit Effective communication is particularly important in the unit if complicated care plans … Effective communication is particularly important in the unit if complicated care plans are to be effectively

74. CAHPS Glossary | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/about-cahps/glossary/index.html
    November 01, 2022 - Each product focuses on a given level of the healthcare system (e.g., health plans, hospitals, physician … use the results of the survey to inform themselves about their options and choose among providers or plans … For example, the questions asked about access to care from health plans are different than the questions

75. What Are the Objectives for Your Health Care Quality Report? | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/plan/objectives.html
    November 01, 2018 - Consumer choice : Support and motivate consumers to Make more informed decisions among competing plans … Shop for plans or providers.

76. The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
    May 01, 2017 - Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for health plans … Examples of prominent forces driving improvement efforts among health plans include the following: …  Health plans offered in the new Federal and State-based Health Insurance Marketplaces conduct the …  Health plans (such as Blue Cross Blue Shield of Massachusetts and HealthPlus of Michigan) and multi-stakeholder … particularly communication with providers, correlate with adherence to medical advice and treatment plans

77. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
    November 02, 2017 - For health plans, the number of people with outstanding customer service problems can be significant … In 2017, approximately 18% of members of Medicaid health plans and 13% of members of Medicare health … plans reported “never” or “sometimes” when asked whether the plan’s customer service gave them the … Most health plans and physician practices have some sense of the cost of replacing a lost member or … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

78. Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
    February 01, 2020 - In order to achieve the goals of better performance on CAHPS measures, health plans and ambulatory care … Sources of Training on Quality Improvement America's Health Insurance Plans (AHIP) American Medical … For health plans, this could mean developing information systems that allow staff to answer members' … Some purchaser organizations point out high-performing health plans to consumers, while some health plans … Through this program, health plans use common measures to evaluate the performance of their contracted

79. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/translate/scores/framing.html
    March 01, 2016 - . [1] When you present a score, you need to decide whether you want to tell people how well health plans … However, when later given hypothetical data on health plans, the choices these same people made reflected … avoidance of plans that performed poorly on one or more measures that were framed “negatively,” suggesting

80. Pressure Ulcer Prevention Toolkit (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module5/putoolkit_module5_tools.docx
    August 02, 2017 - Identify the care plans prepared shortly after admission. 4. … whether each abnormally scored dimension of the standardized risk assessment is addressed in the care plans