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talkingquality.ahrq.gov/news/newsroom/case-studies/index.html?page=6
August 01, 2016 - Are the Answer Public Service Campaign
(10)
Re-Engineered Discharge (RED)
(18)
Real-time Care Plans
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talkingquality.ahrq.gov/news/newsroom/case-studies/index.html?page=4
June 01, 2017 - Are the Answer Public Service Campaign
(10)
Re-Engineered Discharge (RED)
(18)
Real-time Care Plans
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talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - so patients and families can participate
Involving patients and families in discharge planning and plans … If patients feel involved in their care, they will be more likely to follow their treatment plans and
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talkingquality.ahrq.gov/data/apcd/confrpt.html
February 01, 2018 - reports and to develop a framework for an eventual guidance document for States drafting APCD analytic plans … data for improving public health, for improving quality, and for comparing providers and insurance plans
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talkingquality.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
February 14, 2013 - If patient plans to keep appointment, ask, Do you have the phone number to call if
something unexpectedly
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talkingquality.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
April 01, 2023 - Continuity of Care
Learn How To Confirm Understanding
Review Health History and Discharge Plans
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
August 01, 2022 - completed, the organization should know whether the standard of care has been met or not, and whether it plans
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Examples of standards that some plans or groups have implemented include the following:
90 percent
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module5/module5_pressureinjury-msmt_slides.pptx
July 02, 2008 - Best practice plans for improvement.
Unit goal.
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
March 01, 2020 - Skip to main content
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talkingquality.ahrq.gov/teamstepps-program/curriculum/team/tools/huddle.html
May 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/planning.html
August 01, 2022 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) surveys to assess the quality of health plans … staff responsible for measuring performance and improving
the quality of services provided by health plans
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talkingquality.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - Skip to main content
An official website of the Department of Health and Human Services
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
July 10, 2011 - number, which can be really helpful if you are comparing them
across multiple providers or multiple plans
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talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/slides.html
September 01, 2017 - Create education plans to help staff learn new practices.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were updated in the Spring of
2012. The updates are limited to minor changes to the wording of several items and a …
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talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Slide 26
A Sense of Urgency
“Plans and actions should always focus on others' hearts as much or
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talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/breaking-down-barriers-slides.html
December 01, 2017 - addressed
Ongoing competency & audits necessary
Industry helpful in patient care improvement
Plans
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Child Medicaid Survey 5.1
Language: English
Notes
• Release of 5.1 version: The CAHPS team updated this survey in the fall of 2020. To
reflect the fact that patients are receiving health care in person, by phone, and by vid…