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  1. pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
    August 31, 2023 - Unit Coordinator Angie plans to program the phones immediately after the Debrief. 2. … In discussing what went wrong, the team can make plans to implement solutions.
  2. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
    June 21, 2023 - surveys and related materials to assess patient experience in health care settings and with health plans … Trademark recognizes adherence to CAHPS design principles; ensures comparability across settings, plans
  3. pbrn.ahrq.gov/cahps/news-and-events/research-meetings/index.html
    January 01, 2024 - meeting represented a variety of healthcare organizations, including physician groups, hospitals, health plans … agencies that use CAHPS surveys, experts in patient-centered care, and other stakeholders such as health plans … In additional to CAHPS researchers, participants included representatives of health systems, health plans
  4. pbrn.ahrq.gov/patient-safety/settings/hospital/resource/guide/web6.html
    December 01, 2017 - Use care plans to improve care over time and across settings. … Use care plans to improve care across settings and over time. … Slide 20: Using Care Plans to Improve Care Over Time and  Across Settings Using Care Plans to Improve … Care Over Time and  Across Settings Slide 21: Types of Care Plans: Observations from the Field … Develop care plans for patients who are frequently hospitalized.
  5. pbrn.ahrq.gov/data/data-tools/index.html
    July 01, 2022 - Overview See the number of respondents and number of health plans or practice sites represented in … Percentiles View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored
  6. pbrn.ahrq.gov/data/meps.html
    March 01, 2023 - Includes information on the number and types of private health insurance plans offered, benefits associated … with these plans, annual premiums and contributions to premiums by employers and employees, copayments
  7. pbrn.ahrq.gov/talkingquality/translate/compare/categorize.html
    December 01, 2022 - Some sponsors worry about creating a report which clearly signals levels of performance across plans … This would reinforce the idea that there is no meaningful variation across health plans and providers … When Does A Plan Differ Significantly from Other Plans?
  8. pbrn.ahrq.gov/cahps/about-cahps/glossary/index.html
    November 01, 2022 - Each product focuses on a given level of the healthcare system (e.g., health plans, hospitals, physician … use the results of the survey to inform themselves about their options and choose among providers or plans … For example, the questions asked about access to care from health plans are different than the questions
  9. pbrn.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
    September 01, 2019 - How do the providers or plans you rate respond to your efforts? … sensitive area; you don't want the focus of the report to be on the conflicts you may be having with health plans … How are the health plans or providers in your community doing overall? … Over time, from one report to the next, are providers and plans improving?
  10. pbrn.ahrq.gov/talkingquality/measures/setting/index.html
    January 01, 2023 - This section reviews some of the options you may want to consider for gathering quality data on health plans
  11. pbrn.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
    December 01, 2023 - & Group Survey Data Users of the Clinician & Group Survey include medical practices, health plans … Identify Strengths and Weaknesses in Care Delivery Many medical practices, health systems, and health plans
  12. pbrn.ahrq.gov/talkingquality/translate/compare/choose/top-performers.html
    March 01, 2016 - Providers and plans may be somewhat less resistant, especially if comparisons are internal only, since … Also in "Choosing a Comparator" Comparing Health Plans and Providers to Each Other Comparing to a
  13. pbrn.ahrq.gov/talkingquality/assess/recommended-reading.html
    May 01, 2019 - Providing consumers with information about the quality of health plans: the Consumer Assessment of Health … Plans demonstration in Washington State.
  14. pbrn.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
    May 01, 2022 - Originally, CAHPS was an acronym for Consumer Assessment of Health Plans Study. … to reflect the evolution of the program from its initial focus on enrollees' experiences with health plans
  15. pbrn.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
    January 01, 2023 - multi-stakeholder coalition of healthcare organizations first convened by America's Health Insurance Plans … that can be used to gather and report information on consumers’ experiences with providers and health plans
  16. pbrn.ahrq.gov/health-literacy/improve/precautions/tool6.html
    February 01, 2024 - Navigating the Health Care System Sample of Simple Map Encourage Questions: Tool 14 Make Action Plans … Pharmacist Nurse Reinforce knowledge and check on action plans . … With action plans to self-manage chronic conditions. With missed appointments.
  17. pbrn.ahrq.gov/hai/cusp/toolkit/daily-goals.html
    December 01, 2012 - CUSP Toolkit Effective communication is particularly important in the unit if complicated care plans … Effective communication is particularly important in the unit if complicated care plans are to be effectively
  18. pbrn.ahrq.gov/talkingquality/translate/compare/choose/average.html
    March 01, 2016 - Report Card compares the performance of each health plan to the average performance of all the health plans … Available at http://www.phc4.org/default.htm Also in "Choosing a Comparator" Comparing Health Plans
  19. pbrn.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
    July 01, 2023 - Monitoring the patient care plans and surrounding situation to better anticipate patients’ needs, effectively … leading teams involves the following responsibilities: Identifying a goal and defining patient care plans … needed to develop the plan, the team leader should seek input from staff to ensure the patient care plans … Communicate clear expectations of what team members need to do: Communicate the patient care plans, … Request feedback about the care plans and about progress toward achieving their goals.  
  20. pbrn.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - Choosing questions to measure the quality of experience with medical care providers and health care plans … Psychometric properties of the Consumer Assessment of Health Plans Study (CAHPS) 2.0 adult core survey … Psychometric properties of a group-level Consumer Assessment of Health Plans Study (CAHPS) instrument … The CAHPS Health Plan Survey Database no longer collects or reports data for commercial health plans. … To adjust the results to account for this difference in populations across plans.

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