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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
    August 01, 2017 - Interventions The variety of strategies available to help health plans reduce linguistic, cultural, … At a minimum, health plans should collect information on race, ethnicity, and preferred language through … As part of the Healthcare Effectiveness Data and Information Set (HEDIS), plans routinely report on … To go beyond tracking, innovative plans put in place programs to match members with providers who can … To maximize the impact of programs targeted at racial and ethnic minorities, plans can also develop
  2. ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/teach.html
    January 01, 2024 - both important and challenging, and recommend that the Change Team think about broad sustainability plans … at the start and refine these plans once implementation has begun. … Sustainability plans must be adapted as you learn what is working and what isn't, since the changes that … Teams may not know enough about their organization's plans for TeamSTEPPS to create an implementation … with a team will be able to gather thoughts from the exercise that can be generalized to their own plans
  3. ce.effectivehealthcare.ahrq.gov/policymakers/chipra/overview/background/next-steps.html
    December 01, 2009 - Lower scoring plans reported an average receipt rate of 67 percent, and higher reporting plans reported … an average rate of 92 percent, suggesting considerable variation across plans. … The measure is currently reported to NCQA by 163 MMC health plans in 32 States. … Plans in the Northeast region of the United States have reported higher rates than plans in the South … The current reporting specifications are for health plans and providers.
  4. ce.effectivehealthcare.ahrq.gov/patient-safety/resources/index.html
    December 01, 2022 - medical errors and promoting patient safety, measuring health care quality, consumer assessment of health plans … Health Literacy Universal Precautions Toolkit Pharmacy Health Literacy Center   National Action Plans … National Action Plans are developed with expert input to provide a framework for collaboration among
  5. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptmgmt/design.html
    July 01, 2018 - are located within primary care practices, some are run by other health care organizations such as plans … External call-center programs may be developed internally in plans and independent delivery systems or … purchased from vendors by plans, independent delivery systems, employers, or government payers. … Given that their patients may be covered by many different plans and some of these plans may use different … Although plans do contract directly with local providers, one plan's contract often covers only a small
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
    October 01, 2017 - the Centers for Medicare & Medicaid Services (CMS) to assess members’ experiences with the health plans … Health plans that have implemented this strategy generally report provider-specific information on the … To that end, plans offer secure Web- based portals where members log in to see not only their personal … In addition to sending the EOB in the mail, plans send notifications to members whenever a new EOB … that offered the program to enrollees of plans in similar geographic regions that did not.
  7. ce.effectivehealthcare.ahrq.gov/patient-safety/reports/index.html
    August 01, 2023 - Health Affairs Medical Liability National Academy of Medicine Reports National Action Plans … Reports Collections of professional and academic publications, reports, and National Action Plans
  8. ce.effectivehealthcare.ahrq.gov/gam/about/index.html
    July 01, 2018 - by AHRQ in partnership with the American Medical Association and the American Association of Health Plans … (now America’s Health Insurance Plans [AHIP]). … mission was to provide physicians and other health care professionals, health care providers, health plans … The NQMC mission was to provide practitioners, health care providers, health plans, integrated delivery
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/asthma-ed-kdd.pdf
    March 10, 2021 - medications/devices • Increase care coordination services2 • Increase sharing of pediatric asthma action plans … health records can generate necessary reports • Quality measures are clearly articulated to health plans … systems issues and creating partnerships between healthcare providers, improvement partners health plans
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-CC-2.pdf
    December 14, 2010 - Reporting to HEDIS: N = 73 PLANS, 41% of which reported valid rates. … These plans represented 24 States. IMPORTANCE M. … x Yes No NR In 2007, average of 38.83% across Medicaid plans reporting. 10th percentile: 13.21%
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-2-slides.pdf
    December 31, 2021 - Module 2 Slides: Systems Change: Laying the Foundation, Leadership and Action Plans Systems Change: … Laying the Foundation, Leadership and Action Plans K i m N e w l i n , R N , C N S , A N P - … TAKEheart Initiative Webinar Series: Systems Change: Laying the Foundation, Leadership and Action Plans
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
    January 01, 2024 - Communicate Your Action Plan ► Complete the SOPS Action Plan Template 35 Develop Action Plans Enable … departments and units to develop and submit their own action plans 1 Identify Areas to Improve … 2 Plan Your Improvement Initiatives 3 Communicate Your Action Plan 36 Action Plans 1 Identify … 38 Action Plans 3 Communicate Your Action Plan ► How will you share your action plan? … Action Plans Action Plan Template Improving Patient Safety Resource Lists Submitting to the SOPS
  13. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldata5.html
    May 01, 2018 - Although hospitals, community health centers (CHCs), physician practices, health plans, and local, state … the discomfort of registration/admission staff (hospitals and clinics) or call center staff (health plans … Health Plans Health plans, including Medicaid managed care and Medicare Advantage plans, have the capabilities … Despite informing members of how data will be used, plans may also face internal legal concerns about … Implementing Staff Training Staff of hospitals, physician practices, and health plans have expressed
  14. ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/qi-strategies.html
    August 01, 2021 - Health Plan Incentives to Promote TCD Screening & Follow Up Financially incentivize Medicaid health plans … Refer to Measure Specification and Code Tables (PDF, 133.6 KB)  Develop process for health plans … on regularly scheduled basis Establish processes for health plans to share best practices for improving … List of state Medicaid health plans may be obtained from state Department of Health and Human Services … The state plans to use its financial incentives “lever” to encourage an environment for plans within
  15. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
    December 01, 2023 - The Medicare Survey includes versions for Medicare Advantage plans (including PPOs), Prescription Drug … Plans, and the fee-for-service program.
  16. ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/about.html
    September 01, 2021 - The measures were tested using data from 17 Medicaid managed care plans in a large, mid-Atlantic state … , as well as data from 73 commercial plans nationwide. … Updated specifications are published annually in HEDIS Volume 2: Technical Specifications for Health Plans … Retirement of the Use of Multiple Concurrent Antipsychotics in Children and Adolescents Measure for Health Plans … While this measure is no longer used in reporting programs, it remains important for plans to continue
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-goldstein.pdf
    January 01, 2023 - reports the results of CAHPS surveys on medicare.gov to inform decisions around choosing providers and plans … appreciation. • Directly ask participants for help. 51 Promotional Material • Encourage providers and plans … • There are a variety of translations that are currently available and optional for plans and providers … • We encourage all providers and plans to collect language preference information and administer the
  18. ce.effectivehealthcare.ahrq.gov/workingforquality/events/webinar-federal-agency-alignment-to-the-six-priorities.html
    November 01, 2016 - We give broad choices: members choose from plans currently offered in their area. … We set some boundaries to our plans, what plans must cover, and in general you'll see those in the gray … All of our plans have free preventive care. … I'll share a little bit about the measure set we use for all health plans. … We've also included the links to the 2016 Agency Specific Plans here, and there are additional plans
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-3-primary-care-landscape.pdf
    September 01, 2015 - Most plans required to cover preventive services free of charge. … Advantage, Medicaid Managed Care, and some plans for State employees and retirees. … Managed care plans versus indemnity (FFS) plans. … In contrast to managed care plans, indemnity plans, which are sometimes called FFS plans, typically … Therefore, indemnity plans can expose patients to greater financial risk than managed care plans.
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6e.pdf
    July 07, 2017 - ,” 22 percent of adult enrollees in Medicaid health plans responded “never” or “sometimes.” 2 While … In particular, they are not communicating well with the specialists, the health plans, or their patients … referral expert would expedite insurance authorization by doing the following:6  Knowing which plans … for managing referrals more effectively, such as: • Standardizing referral forms across multiple plans … Making patient care easier under multiple managed care plans.

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