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ce.effectivehealthcare.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Choosing questions to measure the quality of experience with medical care providers and health care plans … Psychometric properties of the Consumer Assessment of Health Plans Study (CAHPS) 2.0 adult core survey … Psychometric properties of a group-level Consumer Assessment of Health Plans Study (CAHPS) instrument … The CAHPS Health Plan Survey Database no longer collects or reports data for commercial health plans. … To adjust the results to account for this difference in populations across plans.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/sustaining-antibiotic-slides.pptx
September 01, 2022 - Program for Improving Antibiotic Use – Ambulatory Care
Sustaining
1
Objectives
Develop sustainability plans … Sustaining
Sustainability Plan
Initial Sustainability Plan
An approximate outline of the month to month plans … practicewide meetings
Review with senior leadership and practice members
Subsequent Sustainability Plans
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - Insurance
Program (CHIP) Chartbook
What Enrollees Say About Their Experiences With Their
Health Plans … Table 2. 2022 Survey Versions For Enrollee Populations
Population Survey Version Number of Plans … Health plans choose whether to participate in the
database. … Medicaid or CHIP health
plans or enrollee populations. … There are also times when certain health plans are excluded from
percentile calculations.
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ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/index.html
April 01, 2024 - range of interactions that patients have with the healthcare system, including their care from health plans … develop surveys that ask consumers and patients to report on and evaluate their experiences with health plans … professionals, public and private purchasers of healthcare, healthcare accreditation organizations, health plans
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ce.effectivehealthcare.ahrq.gov/research/shuttered/toolkitchecklist/surgetkit3.html
July 01, 2018 - Team members develop and refine disaster contingency plans ensuring all contracts with vendors are created … Team meets annually to review the overall surge facility plans and scenarios and determine whether plans … This important information should be captured so that surge facility readiness and operation plans can … communications with the transit authority and the local emergency planning authority are needed to confirm these plans … these wheelchair van services and the local emergency planning authority are needed to confirm these plans
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/resource/guide/web6.html
December 01, 2017 - Use care plans to improve care over time and across settings. … Use care plans to improve care across settings and over time. … Slide 20: Using Care Plans to Improve Care Over Time and Across Settings
Using Care Plans to Improve … Care Over Time and Across Settings
Slide 21: Types of Care Plans: Observations from the Field … Develop care plans for patients who are frequently hospitalized.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - providers for the
purposes of public reporting and pay-for-performance.
27
www.ahrq.gov/cahps
Plans … care (team-based treatment)
• Inpatient care (institution-based treatment)
28
www.ahrq.gov/cahps
Plans … Plans for Future Research (1)
Plans for Future Research (2)
To Ask a Question
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/dental/index.html
March 01, 2018 - The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult enrollees in dental plans … organizations interested in assessing, improving, and reporting on the quality and value offered by dental plans
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
January 31, 2018 - programs
43
www.ahrq.gov/cahps
Use of Survey Results in Recognition and
Certification
• Health Plans … /cahps
Use of Survey Results for Quality Improvement
• Increasing focus on improvement by health plans
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ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/about.html
July 01, 2021 - This measure can be easily aligned across state Medicaid programs, health plans, and health systems, … QMETRIC found for some health plans, available QI and case management resources are directed at other … For children who have dual enrollment in other health plans, their claims may not be complete since some … The new ICD-10-CM measure specification was then provided to each of three partner Medicaid health plans … Health plans have more ready access to their own claims and can use the measure on a more rapid basis
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ce.effectivehealthcare.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - the public is wary, and legitimately so, about the sources of data on the performance of health care plans … Since many health plans, hospitals, medical groups, and other providers advertise their quality, consumers
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ce.effectivehealthcare.ahrq.gov/funding/grantee-profiles/grtprofile-xu.html
March 01, 2022 - She led an AHRQ-funded study to analyze the effects of managed care plans {e.g., health maintenance organization … provider organization (PPO)} on the health of enrollees, in comparison to conventional fee-for-service plans … older adults with a history of chronic health conditions actually fared better upon enrolling in these plans
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ce.effectivehealthcare.ahrq.gov/talkingquality/translate/compare/order.html
November 01, 2018 - Ordering Health Care Organizations in a Quality Report
In what order will different health plans … Ordering by Performance
Studies of reporting strategies point to clear advantages to rank ordering plans … can identify three cost tiers—high, medium and low—and within each tier, present quality ratings of plans
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ce.effectivehealthcare.ahrq.gov/ncepcr/reports/grants-impact/tools/index.html
October 01, 2023 - A profile of Idaho, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of Maryland, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of Montana, one of North Carolina's four partner States, outlining its accomplishments and plans … profile of West Virginia, one of North Carolina's four partner States, outlining its accomplishments and plans
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/corebackgrnd.pdf
January 01, 2013 - Lower scoring plans reported an
average receipt rate of 67 percent, and higher reporting plans reported … Plans in the Northeast region of the United States have reported higher rates than plans in the
South … plans at 13.21 percent and the 90th percentile plans at 58.33 percent.14
Concerns about this measure … The measure is reported to NCQA by 55 health plans across 17 States. … The core
instrument is currently reported to NCQA by 38 health plans.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
December 27, 2017 - Psychometric properties of a group-level Consumer
Assessment of Health Plans Study (CAHPS) instrument … the results of the survey publicly
to inform health care consumers and/or privately to inform dental plans … goal is to provide information that people can
use to assess and compare the performance of dental plans … Consumers (AHRQ CAHPS Web site)
• TalkingQuality (AHRQ Web site)
A report intended for dental plans … With this information,
plans and providers are equipped to analyze their data and take steps towards
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
December 27, 2017 - Psychometric properties of a group-level Consumer
Assessment of Health Plans Study (CAHPS) instrument … the results of the survey publicly
to inform health care consumers and/or privately to inform dental plans … goal is to provide information that people can
use to assess and compare the performance of dental plans … Consumers (AHRQ CAHPS Web site)
• TalkingQuality (AHRQ Web site)
A report intended for dental plans … With this information,
plans and providers are equipped to analyze their data and take steps towards
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ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapb.html
February 01, 2014 - Market structures:
Market concentration vs. fragmentation (e.g., among hospitals, health insurance plans … Examples of External Incentives
Payment methods from payors (primarily commercial health insurance plans … provide benefits to organizations that have it, e.g.:
Is negotiating leverage between health insurance plans
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ce.effectivehealthcare.ahrq.gov/cahps/consumer-reporting/guidelines/results/index.html
March 01, 2016 - decisionmakers, accrediting bodies (e.g., NCQA), policymakers (e.g., regulators or legislators), health plans … If you plan to provide reports to individual plans or providers with detailed data for their own organization … For example, consider whether participating health plans or providers should receive reports before your
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ce.effectivehealthcare.ahrq.gov/data/resources/index.html?page=2
May 01, 2024 - Expenditures & Projections
(3)
Health
(5)
Health Care
(8)
Health Conditions
(5)
Health Plans … private and public sector employers to collect data on the number and types of private health insurance plans … offered, benefits associated with these plans, annual premiums, annual contributions by employers and