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Showing results for "plans".

121. Reporting CAHPS Survey Results to Consumers | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/consumer-reporting/index.html
     May 01, 2022 - examples of web-based comparative reports for consumers on the quality and costs of healthcare from health plans … The Effects of Out-of-Pocket Costs on Enrollees’ Experiences With Health Plans: Implications for Consumer

122. Findings | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/data/apcd/envscan/findings.html
     July 01, 2022 - to articles that present variations in costs on a population-based measure across providers, health plans … Maine has had an APCD since 2003, with data from commercial plans, Medicaid, and Medicare. … They are intended for use with HEDIS quality measures, to help members, plans, employers, and benefit … Furthermore, certain health plans are often not required to submit data to APCDs. … a change in plans may not be captured.

123. Highlight Consumer Rights, Protections, and Ways To Complain | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/explain/share-info/highlight.html
     September 01, 2019 - If you are rating health plans, for example, it will be important to stress member’s rights to appeal … the organizations in your State or community that take responsibility for complaints about the health plans … your State or locality if you have problems with your Medicare benefits, including Medicare Advantage plans

124. Offer Information on How Healthcare Costs and Quality Relate | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/explain/share-info/offer-info.html
     June 01, 2019 - But there are two problems with this kind of information: First, insurance plans almost always pay … differences in charges across facilities may have no relationship at all to what they negotiate with plans … People who have high-deductible health plans are more interested in the full price since they may be

125. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - For health plans, the number of people with outstanding customer service problems can be significant. … health plans reported "never" or "sometimes" when asked whether the plan's customer service gave them … the information or help they needed. 1 Most health plans and physician practices have some sense of … National quality monitoring of Medicare health plans: the relationship between enrollees’ reports and … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

126. Roadmap for Implementing Pediatric Quality Measures for Performance Improvement | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/roadmap/index.html
     September 01, 2021 - It is intended for use by states, health plans, hospitals, and other providers embarking on a quality … “High improving” plans were defined as those that exhibited improvement rates in the top 25th percentile … Worked individually with the participating plans to compare baseline performance rates to the national … AHRQ Practice Facilitation Handbook: Creating Quality Improvement Teams and QI Plans . … Collaborating Medicaid Health Plans. Collaborating Health Systems/Sickle Cell Clinics.

127. Strategies for Improving Patient Experience with Ambulatory Care: On-Demand Advice, Diagnosis, and Treatment for Minor Health Conditions (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6f.pdf
     March 01, 2017 - Health plans have a vested interest in helping members gain access to this type of immediate advice … The Intervention Health plans can put in place a variety of programs designed to provide immediate, … Many health plans have had 24-hour nurse advice lines in place for years. … Plan leaders should routinely monitor the performance of these plans and, as necessary, make changes … Web- or Telemedicine-Based Diagnosis and Treatment of Minor Conditions Some health plans are taking

128. Data Resources | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/data/resources/index.html?page=3
     April 02, 2024 - Expenditures & Projections (3) Health (5) Health Care (8) Health Conditions (5) Health Plans … publications provided below, data files with annual and monthly insurance indicators, experience with public plans … Metro Area Insurance Estimates MEPS provides state-level health insurance data for employer-sponsored plans

129. Timing Promotion of a Quality Report for Maximum Impact | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/promote/timing.html
     March 01, 2016 - clear timeframe for decisionmaking, such as open enrollment periods for commercial and Medicare health plans … the report by consumers making decisions, it is also valuable to describe how individual providers or plans … If you have done a “dry run” by distributing comparative data to providers or plans before releasing … Learn about sharing data with providers or plans before making it public in How Will You Gain the Trust … of Providers or Plans .

130. Incorporating Infection Prevention and Control into an Emergency Preparedness Plan (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emergency-preparedness-plans.pdf
     May 01, 2022 - Incorporating Infection Prevention and Control into an Emergency Preparedness Plan Emergency preparedness plans … events based on the facility’s geographic area (e.g., flooding, fire, epidemic, pandemic) and include plans … plan must also document who will contact these individuals and describe the primary and alternative plans

131. Patient Safety and Quality Improvement | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/index.html
     January 01, 2024 - Reports Collections of professional and academic publications, reports, and National Action Plans … Health Affairs Medical Liability National Academy of Medicine Reports National Action Plans … medical errors and promoting patient safety, measuring health care quality, consumer assessment of health plans

132. Sample Disaster Preparedness Letter to Families (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/letter-emergency-contact.docx
     May 12, 2022 - like to have information for at least one other person we can contact during an emergency to share our plans … -- · If we experience an emergency, we will make every attempt to contact you and inform you of our plans

133. Next Steps | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/clabsi-neonatal/nclabsi8.html
     January 01, 2013 - States in the neonatal central line-associated bloodstream infection (NCLABSI) project have completed plans … These plans highlight a continued desire to monitor and report out on rate data and focus on safety culture … These new State clinical leads have also completed plans to spread the success of the NCLABSI project

134. Exhibit 10. Facilitating Communication Among Patients, Family Members, and the Care Team | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex10.html
     July 01, 2018 - physicians' behaviors; the relationship was less pronounced with patients. 183 Using shared care plans … / daily goals sheets 186-187 Shared care and daily care plans—engaging patients and family members … in plans typically used by providers Patient, nurse, physician This literature review did not

135. Designing a CAHPS Report | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/consumer-reporting/guidelines/design/index.html
     October 01, 2018 - Consumers also want to be able to focus on a topic of particular interest and compare performance across plans … "Not all health plans are alike." … "This information about experiences with health plans comes from people like you." … The information from the CAHPS survey has been collected by an independent source, not by the health plans

136. Profiles of Comparative Reports on Health Care Quality and Costs | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/resources/comparative-reports.html
     December 01, 2016 - examples of web-based comparative reports for consumers on the quality and costs of care from health plans … Types of Comparative Report Physicians Surgical care Hospitals Health plans Nursing homes

137. Voluntary Hospital Coalitions to Promote Patient Safety (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Rask.pdf
     January 01, 2004 - All 148 eligible acute stay hospitals are at some stage of developing or implementing improvement plans … and corrective action plans and identifying best practices. … - Safety issue action plans - Patient safety award programs • Facilitates the sharing of data, … In 2001, 137 hospitals submitted improvement plans as well as followup assessments. … In 2002, 147 hospitals submitted improvement plans along with followup assessments.

138. Evaluating the CHIPRA Quality Demonstration Grant Program: An Overview (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qtag-presentation.pdf
     September 01, 2015 - measures for children, continued  What States did - Worked with State-level stakeholders (health plans … Many States (for example, AK, FL, IL, MA, ME, NC, PA) used reports to 1) Compare performance of plans … agencies to national benchmarks 2) Identify variation in practices’ performance across regions, plans … learned - Quality monitoring activities can provide powerful incentives for networks and health plans

139. Step 3: Define Your Project Goals | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Define-Your-Project-Goals.html
     December 01, 2019 - the following: Raise employees' awareness and understanding of differences in the quality of the plans … organizations available to them; Encourage health benefits managers to identify and offer health plans … providers that perform well on the CAHPS measures; Help Medicaid recipients identify and select the plans

140. Delivering Quality Reports in Print | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/media/printed-report.html
     September 01, 2019 - EXAMPLE: A Brochure for Medicaid Beneficiaries Title: A Guide to Michigan Medicaid Health Plans: Quality … Michigan Department of Health and Human Services publishes a brochure with summary scores for Medicaid plans … process is automatic (i.e., if consumers do not have to take any action to re-enroll in their current plans