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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-5-whys.pdf
June 02, 2025 - Job Aid: 5 Whys and Fishbone Diagrams
Primary Care Practice Facilitator
Training Series
1
Job Aid: 5 Whys and Fishbone Diagrams
Overview
The 5 Whys and fishbone diagrams help practices identify obstacles to good performance and
what causes them. They can also be used to identify the factors contribut…
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psnet.ahrq.gov/issue/do-no-harm-hospital-care-las-vegas
October 02, 2013 - Multi-use Website
Do no harm: hospital care in Las Vegas.
Citation Text:
Do no harm: hospital care in Las Vegas. Allen M; Richards A.
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psnet.ahrq.gov/issue/how-can-we-save-next-victim
January 23, 2008 - Newspaper/Magazine Article
How can we save the next victim?
Citation Text:
How can we save the next victim? Belkin L
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psnet.ahrq.gov/issue/more-families-hear-apologies-following-medical-mistakes
June 28, 2006 - Newspaper/Magazine Article
More families hear apologies following medical mistakes.
Citation Text:
More families hear apologies following medical mistakes. Greene L. St. Petersburg Times. August 19, 2008.
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psnet.ahrq.gov/issue/national-quality-measures-clearinghouse-nqmc
October 23, 2019 - Database/Directory
National Quality Measures Clearinghouse (NQMC).
Citation Text:
National Quality Measures Clearinghouse (NQMC). Agency for Healthcare Research and Quality. 1998-2018.
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psnet.ahrq.gov/issue/program-encourages-reporting-accidents-waiting-happen-good-catch-awards
February 13, 2013 - Newspaper/Magazine Article
Program encourages reporting accidents waiting to happen: the Good Catch Awards.
Citation Text:
Program encourages reporting accidents waiting to happen: the Good Catch Awards. Minnesota Hospital Association.
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psnet.ahrq.gov/issue/5-most-commonly-misdiagnosed-conditions-icu
August 18, 2010 - Newspaper/Magazine Article
5 most commonly misdiagnosed conditions in the ICU.
Citation Text:
5 most commonly misdiagnosed conditions in the ICU. Agnvall E. AARP. November 16, 2012.
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psnet.ahrq.gov/issue/look-alike-sound-alike-oncology-medications
July 02, 2008 - Commentary
Look-alike, sound-alike oncology medications.
Citation Text:
Look-alike, sound-alike oncology medications. Schulmeister L.
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www.ahrq.gov/news/newsroom/case-studies/ktcquips50.html
October 01, 2014 - Iowa Hospital Uses AHRQ Patient Safety Culture Survey to Improve Quality, Patient Safety
Search All Impact Case Studies
December 2010
Jennie Edmundson Hospital, a 118-bed community hospital in Council Bluffs, Iowa, used information from AHRQ's Hospital Survey on Patient Safety Culture to support its effor…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/engaging-staff-stories-transcript.docx
May 01, 2017 - AHRQ Safety Program for Ambulatory Surgery
Sustainability Module
Engaging Staff With Stories: Transcript
Carol Culbertson, Director of Nursing
Audubon Surgery Center, CO
Carol: Well, sharing stories with not only my team but with other involved facilities, such as the conference calls that we have done, has been…
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www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/index.html
June 01, 2021 - Transitioning Newborns from NICU to Home
Next Page
Table of Contents
Transitioning Newborns from NICU to Home
A Resource Toolkit
Basic Components of the Health Coach Program
Family Information Packet Cover Sheet
Coaching in the Hospital
Appendix A: Family Information Packet
Appendix A: Fam…
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psnet.ahrq.gov/issue/aviations-gift-health-care
December 19, 2018 - Newspaper/Magazine Article
Aviation's gift to health care.
Citation Text:
Aviation's gift to health care. Nance JJ.
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www.ahrq.gov/pqmp/about/pediatric-quality-measurement-importance.html
June 01, 2018 - The Importance of Pediatric Quality Measurement and Improvement: The Role of the PQMP
Quality measures are used to evaluate or quantify specific health care processes, outcomes, patient perceptions, or other factors related to health care delivery. Quality measurement is an important tool in meeting the aims of…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/implementation-guide/implementation-guide-appendix-m.docx
June 02, 2025 - Appendix M. Example of a Nurse-Driven Protocol for Catheter Removal
Algorithm for observing patient after discontinuing urinary catheter
Appendix M. Example of a Nurse-Driven
Protocol for Catheter Removal
Below is an example of a nurse-driven protocol to evaluate and discontinue unnecessary urinary catheters and to …
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psnet.ahrq.gov/issue/drug-shortages-obama-tries-prevent-emergencies
April 10, 2024 - Newspaper/Magazine Article
Drug shortages: Obama tries to prevent emergencies.
Citation Text:
Drug shortages: Obama tries to prevent emergencies. Neergaard L. San Francisco Chronicle; November 1, 2011:A6.
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psnet.ahrq.gov/issue/not-quite-fail-safe-computerizing-isnt-panacea-dangerous-drug-errors-study-shows
July 16, 2009 - Newspaper/Magazine Article
Not quite fail-safe: computerizing isn't a panacea for dangerous drug errors, study shows.
Citation Text:
Not quite fail-safe: computerizing isn't a panacea for dangerous drug errors, study shows. Boodman SC. Washington Post. March 22, 2005; Page HE01.
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psnet.ahrq.gov/issue/feds-reverse-course-will-release-hospital-mistake-data
August 13, 2014 - Newspaper/Magazine Article
Feds reverse course, will release hospital mistake data.
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September 17, 2014
View more articles from the sam…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
June 02, 2025 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange County, California
Sandra Schultz
Manager of Customer Service
Zoë Vecchio
Director of Service Excellence
49
Agenda
1.CHOC’s choice to transition to Child HCAHPS
2.Our approach to physician engagemen…
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psnet.ahrq.gov/issue/keeping-safety-priority-home-care-and-hospice-one-agencys-journey
June 05, 2019 - Commentary
Keeping safety a priority in home care and hospice: one agency's journey.
Citation Text:
Mullin LV. Keeping safety a priority in home care and hospice: one agency's journey. Home Healthc Nurse. 2010;28(2):63-70. doi:10.1097/NHH.0b013e3181cb5939.
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psnet.ahrq.gov/issue/wrist-tag-offers-drug-warning
September 01, 2010 - Newspaper/Magazine Article
Wrist tag 'offers drug warning.'
Citation Text:
Wrist tag 'offers drug warning.' BBC News. August 9, 2005.
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