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  1. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
    October 01, 2020 - Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti Lessons on Improving CAHPS® Scores CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ). Agenda • How does CAHPS fit into Neighborhood’s quality improvement (QI) efforts? • Common challen…
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/frontline-cases-studies.pdf
    May 01, 2015 - communication between obstetricians, anesthesiologists, and pediatricians is now a standard practice in planning … The local facilitator was assigned 20 hours per week for SPPC planning, training, and implementation … Modifying Magnesium Sulfate Administration The WakeMed Raleigh staff integrated the SPPC planning and
  3. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sfmeasures.pdf
    March 03, 2021 - IMPLEMENT California Asthma QI Collaborative IMPLEMENT California Asthma QI Collaborative 11 REQUIRED MEASURES numbered 1 - 4 Measures 1 – 4 are for children/adolescents between the ages of 3-21 # Measure name Definition for Data Collection; Exclu…
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
    March 09, 2018 - Section 7.B, Tables 13 and 14 Indicator Indicator Does not live Lives in ID in MSA MSA (N=217) (n=625) Care Coordination Services Has care coordinator FECC-1 73.5 69.8 Access to care coordinator FECC-2 97.5 96.1 Care coordinator helped to obtain community services FECC-3 …
  5. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
    March 12, 2018 - Section 7.E, Tables 15 and 16 Indicator Indicator ID English proficient (n=1094) LEP (n=154) Care Coordination Services Has care coordinator Access to care coordinator Care coordinator helped to obtain community services Care coordinator contact in the last 3 months Care coo…
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0217-section-1-tables-1-4.pdf
    April 14, 2018 - Section 1, Table 1 to 4 Table 1: Codes to Identify Sickle Cell Disease Condition Name Hemoglobin Screening Result ICD‐9 Code(s) Hb beta zero‐thalassemia Hb F only 282.49 Hb S beta‐thalassemia Hb F,S,A 282.41, 282.42 Hb SC‐disease Hb F,S,C 282.63, 282.64 Hb SD‐disease Hb F,S,D 282.68, 282.69 Hb SS‐disease (sic…
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - communication between obstetricians, anesthesiologists, and pediatricians is now a standard practice in planning … (check all that apply) Pre-case planning Effective communication Task assistance Shared workload … The local facilitator was assigned 20 hours per week for SPPC planning, training, and implementation … Modifying Magnesium Sulfate Administration The WakeMed Raleigh staff integrated the SPPC planning
  8. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - communication between obstetricians, anesthesiologists, and pediatricians is now a standard practice in planning … (check all that apply) n Pre-case planning n Effective communication n Task assistance n Shared workload … The local facilitator was assigned 20 hours per week for SPPC planning, training, and implementation … Modifying Magnesium Sulfate Administration The WakeMed Raleigh staff integrated the SPPC planning
  9. FECC Surveys (pdf file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
    March 09, 2018 - FECC Surveys Mailed Survey YOUR EXPERIENCES WITH YOUR CHILD’S HEALTH CARE Answer the questions in this survey for the child named in the letter that came with this survey. Your Privac…
  10. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qde-mmd-webinar-on_quality-measure-use.pdf
    September 24, 2015 - one or just a few measures at a time • Engaging entire care team in reviewing quality measures and planning
  11. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - Are you planning to include a composite measure in internal or public reports of the survey results?
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
    June 16, 2017 - We encourage everyone to participate in planning activities. ‹#› Today’s Group Dynamics “Parking lot
  13. www.cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
    September 01, 2017 - We encourage everyone to participate in planning activities.
  14. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
    January 01, 2011 - This guide has a lot of useful information from planning a QI initiative through strategies that you
  15. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/vchip-strategies-for-kdd.pdf
    February 01, 2015 - Strategies to Improve Asthma Care and Treatment in Primary Care Practices Strategies to Improve Asthma Care and Treatment in Primary Care Practices* The following are strategies that healthcare professionals and primary care practices used to improve office systems to address and promote optimal asthma treatment as…
  16. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
    March 09, 2018 - Section 7.A, Tables 11 and 12 Indicator Indicator White Hispanic Black Other ID (n=585) (n=308) (n=94) (n=222) Care Coordination Services Has care coordinator FECC-1 70.3 82.1** 61.0 70.3 Access to care coordinator FECC-2 97.0 93.5 100 95.2 Care coordinator helped to obtain …
  17. www.cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
    May 03, 2017 - CONSIDER COACHES IN IMPLEMENTATION PLANNING … This could include planning, solving problems, and sharing feedback as a group.
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - Involving patients and families in discharge planning and plans for safe care at home. … choices and using patient and family knowledge, values, beliefs and cultural backgrounds to improve care planning
  19. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - CONSIDER COACHES IN IMPLEMENTATION PLANNING SAY: Whether and how you include coaching in … This could include planning, solving problems, and sharing feedback as a group.
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Q&A Session “Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT To Ask a Question 35 www.cahps.ahrq.gov CAHPS Ambulatory…

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