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cahpsdatabase.ahrq.gov/Summaryresults.aspx
January 01, 2021 - Summary Chartbooks for the CAHPS ® Databases
Below are summaries of the database results by year for the Health Plan and Clinician & Group Surveys.
Health Plan Survey Chartbooks
2021 CAHPS Health Plan Survey Chartbook (PDF, 1,582 KB)
2021 CAHPS Health Plan Survey Da…
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cahpsdatabase.ahrq.gov/files/HP/2024_Health_Plan_Specifications_5-1H-508.pdf
January 01, 2024 - HEDIS 2024 CAHPS Survey Validated Member-Level Data File Specifications
HEDIS 2024 Copyright 2023 by NCQA. All rights reserved 1
HEDIS 2024 CAHPS SURVEY VALIDATED MEMBER-LEVEL DATA FILE LAYOUTS INSTRUCTIONS
Only files in CSV format will be accepted for 2023
For Not Required variables (NR), please include a com…
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cahpsdatabase.ahrq.gov/files/2018_HP_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2018 Health Plan Survey Database Results
Executive Summary
This overview of results summarizes how health plan enrollees across all populations rate their
health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems…
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cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were updated in the Spring of
2012. The updates are limited to minor changes to the wording of several items and a …
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cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP50_2152a.pdf
September 01, 2015 - CAHPS Health Plan Survey Adult Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Adult Medicaid Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were updated in the Spring of
2012. The updates are limited to minor changes to the wording of several items and a
…
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cahpsdatabase.ahrq.gov/files/2020_HP_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
2020 Health Plan
Survey Database
This overview of results summarizes how health plan enrollees across all
populations rate their health plan based on the 2020 Consumer Assessment of
Healthcare Providers and Systems (CAHPS®) Health Plan Surv…
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cahpsdatabase.ahrq.gov/files/HCBS/Participating%20in%20the%202021%20CAHPS%C2%AE%20Home%20and%20Community-Based%20Services%20(HCBS%20CAHPS)%20Survey%20Database.pdf
May 05, 2021 - see
how well their efforts
towards adopting a person-centered
practices and approaches
and service planning … with the Lewin Group,
and I'd like to share
those that have adopted
HCBS CAHPS survey
or in the planning
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cahpsdatabase.ahrq.gov/files/2013CAHPSHealthPlanChartbook.pdf
November 01, 2013 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2013 CAHPS Health Plan
Survey Database
2013 Chartbook: What Consumers Say About Their
Experiences with Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westat, Rockville, MD
Dale S…
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F3.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 2. Adult Medicaid Top-Box Rating Scores 2007-2017
Line graph depicting Adult Medicaid top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 60%, Rating of Specialist: 60%, Rating of All Health Care: 46%, Rating of Health Plan: 51%
Year 2007: Rating of …
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F6.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 4. Child Medicaid Top-Box Rating Scores 2007-2017
Line graph depicting Child Medicaid top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 72%, Rating of Specialist: 66%, Rating of All Health Care: 61%, Rating of Health Plan: 61%
…
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F12.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 8 Medicare Top-Box Rating Scores 2007-2017
Line graph depicting Medicare top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 74%, Rating of Specialist: 71%, Rating of All Health Care: 62%, Rating of Health Plan: 60%
Year 2008: Rating of Perso…
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cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F2.htm
January 01, 2017 - 2016 CAHPS Health Plan Survey
Figure 2 Adult Medicaid Top-Box Rating Scores 2017-2016
Line graph depicting Adult Medicaid top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 60%, Rating of Specialist: 60%, Rating of All Health Care: 46%, Rating of Health Plan: 51%
Year 2008: Rating of Perso…
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cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F4.htm
January 01, 2016 - 2016 CAHPS Health Plan Survey
Figure 4 Child Medicaid Top-Box Rating Scores 2007-2016
Line graph depicting Child Medicaid top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 72%, Rating of Specialist: 66%, Rating of All Health Care: 61%, Rating of Health Plan: 61%
Year 2008: Rating of Perso…
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cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F8.htm
January 01, 2016 - 2016 CAHPS Health Plan Survey
Figure 8 Medicare Top-Box Rating Scores 2007-2016
Line graph depicting Medicare top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 74%, Rating of Specialist: 71%, Rating of All Health Care: 62%, Rating of Health Plan: 60%
Year 2008: Rating of Personal Doctor: …
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F2.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 1. Adult Medicaid Top-Box Composite Scores 2007-2017
Line graph depicting Adult Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 47%, Getting Care Quickly composite: 53%, How Well
Doctors Communicate composite: 67%, Health Plan In…
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F5.htm
January 01, 2017 - 2016 CAHPS Health Plan Survey
Figure 3. Child Medicaid Top-Box Composite Scores 2007-2017
Line graph depicting Child Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 52%, Getting Care Quickly composite: 71%, How Well
Doctors Communicate composite: 79%, …
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F11.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 7 Medicare Top-Box Composite Scores 2007-2017
Line graph depicting Medicare top-box rating scores over time.
Year 2007: Getting Needed Care composite: 63%, Getting Care Quickly composite: 66%, How Well
Doctors Communicate composite: 75%, Health Plan Inf…
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cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F3.htm
January 01, 2015 - 2015 CAHPS Health Plan Survey
Figure 1-3 Adult Medicaid Top-Box Rating Scores Over Time
Line graph depicting Adult Medicaid top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 60%, Rating of Specialist: 60%, Rating of All Health Care: 46%, Rating of Health Plan: 51%
Year 2008: Rating of Per…
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cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F5.htm
January 01, 2015 - 2015 CAHPS Health Plan Survey
Figure 1-5 Child Medicaid Top-Box Rating Scores Over Time
Line graph depicting Child Medicaid top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 72%, Rating of Specialist: 66%, Rating of All Health Care: 61%, Rating of Health Plan: 61%
Year 2008: Rating of Per…
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cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F7.htm
January 01, 2015 - 2015 CAHPS Health Plan Survey
Figure 1-7 Medicare Top-Box Rating Scores Over Time
Line graph depicting Medicare top-box rating scores over time.
Year 2007: Rating of Personal Doctor: 74%, Rating of Specialist: 71%, Rating of All Health Care: 62%, Rating of Health Plan: 60%
Year 2008: Rating of Personal Doctor…