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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-final-report-a.pdf
January 01, 2025 - Across all four grantees, respondents planned to continue to support the QI work within
local practices … PFs shared that they experienced a discrepancy in what was planned “on paper” and what was
realistically … The Principal Investigator planned in-person meetings,
including the annual retreat, that provided opportunities
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/aspire_webinar6/aspire_webinar6.pptx
April 02, 2025 - Designing & Delivering Whole-Person Transitional Care The Hospital Guide to Reducing Medicaid Readmissions Webinar 6
Designing & Delivering Whole-Person Transitional Care
The Hospital Guide to Reducing Medicaid Readmissions
Webinar 6: Enhance Services for High-Risk Patients
Agenda
Describe strategies to enhance …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
July 28, 2016 - Assistance Contact: Greg, Transportation Manager (555) 555-1010 x555
Readmissions Express Service Hours: Planned
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
April 02, 2025 - Module 3: Best Practices in Pressure Injury Prevention
Module 3: Best Practices in Pressure Injury Prevention
Module Aim
The aim of this module is to support your efforts to use best practices as outlined in the Preventing Pressure Ulcers in Hospitals Toolkit in this hospital’s Pressure Injury Prevention Program.
Mo…
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www.ahrq.gov/pqmp/implementation-qi/toolkit/asthma/qi-strategies.html
July 01, 2021 - During these sessions, clinicians developed theories and planned interventions.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
April 02, 2025 - How To Manage Change
How To Manage Change
ADD Hospital Name
Module 2
QI Change Process
Change process strategies can be applied to other quality improvement (QI) efforts:
Hospital falls
Catheter-associated urinary tract infections
Deep vein thrombosis or pulmonary embolism after knee and hip replacement
Blood inco…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
January 01, 2013 - 2012 Chartbook: What Patients Say About Their Health Care Providers and Clinics
THE CAHPS DATABASE
2013 CAHPS Health Plan
Survey Database
2013 Chartbook: What Consumers Say About Their
Experiences with Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westa…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
July 01, 2007 - 1
IMPROVING PERFORMANCE FOR
HEALTH PLAN CUSTOMER SERVICE
A Case Study of a Successful CAHPS
Quality Improvement Intervention
Excerpt: The Case Study in Brief
For a copy of the full report, go to http://www.rand.org/pubs/working_papers/WR517/
July 2007
Denise D. Quigley,…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
January 01, 2013 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2013 CAHPS Health Plan
Survey Database
2013 Chartbook: What Consumers Say About Their
Experiences with Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
Managed and prepared by:
Westat, Rockville, MD
Dale S…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-2-pf-as-a-resource.pdf
September 01, 2015 - example, provide training and support on:
• Team-based care
• Empanelment and panel management
• Planned
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/prevhosp/overviewmaterialspacket_1.pdf
November 30, 2013 - problem solve implementation issues until all reports and all units
are implementing the reports as planned
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/prevhosp/overviewmaterialspacket.pdf
November 30, 2013 - problem solve implementation issues until all reports and all units
are implementing the reports as planned
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/3_Deborah_Kilstein_slides_29-40.pdf
January 15, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
CAHPS Sponsor Report
The ACAP Experience
Deborah Kilstein
ACAP Vice President, Quality Management and
Operational Support
January 15, 2014
29
Agenda
30
Who is ACAP?
Growing role of health plans
What …
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www.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/qi-strategies.html
July 01, 2021 - Safe and Judicious Use of Antipsychotic Medications in Children and Adolescents Toolkit
Quality Improvement Strategies
Previous Page Next Page
Table of Contents
Safe and Judicious Use of Antipsychotic Medications in Children and Adolescents Toolkit
Introduction
Overview
About the Measure
Key…
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www.ahrq.gov/practiceimprovement/delivery-initiative/holtropstudysnapshot/index.html
December 01, 2016 - Methods and Outcomes of Care Management Programs
Within Physician Organizations vs. Plan-Based Programs
Contents
Background
Study Methodology
Principal Findings
Takeaway Points
Research Publications
Additional Resources
Background
Americans are increasingly plagued by chronic di…
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www.ahrq.gov/sites/default/files/publications/files/holtropstudysnapshot.pdf
December 01, 2016 - AHRQ DELIVERY SYSTEM RESEARCH: STUDY SNAPSHOT
Methods and Outcomes of Care Management Programs
Within Physician Organizations vs. Plan-Based Programs
Background
Americans are increasingly plagued by chronic diseases and conditions. Care
management (CM) is a team-based, patient-centered approach to helping patient…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module5/putoolkit_module5_tools.docx
April 02, 2025 - Pressure Ulcer Prevention Toolkit
Pressure Ulcer Prevention Toolkit
Module 5 Tools
Action Plan Tool to Measure Pressure Ulcer Rates and Pressure Ulcer Prevention Practices
Tool 5C: Assessing Comprehensive Skin Assessment
Tool 5D: Assessing Standardized Risk Assessment
Tool 5E: Assessing Care Planning
AHRQ Pressure…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook
THE CAHPS DATABASES
CAHPS Health Plan Survey Database
2022 Medicaid and
Children's Health Insurance
Program (CHIP) Chartbook
What Enrollees Say About Their Experiences With Their
Health Plans and Medical Care
CAHPS Health Plan Survey Database …
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Sorra Presentation
Best Practices for Administering SOPS Surveys
Joann Sorra, Ph.D.
Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
12
Selecting a SOPS Survey or Item Set
SOPS Surveys
SOPS Supplemental I…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
April 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy
Population Version: Adult
Supplemental Items for the CAHPS® Health Plan Survey 5.0
Topic: Health Literacy
Population Version: Adult
Language: English
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order to mee…