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  1. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-reid.pdf
    April 01, 2015 - Transforming Primary Care: Evaluating the Spread of Group Health's Medical Home Transforming Primary Care: Evaluating the Spread of Group Health’s Medical Home Principal Investigator: Robert Reid, MD, MPH, PhD Institution: Group Health Cooperative AHRQ Grant Number: R18 HS019129 Overview of Transformatio…
  2. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-gabbay.pdf
    April 01, 2015 - A Multipayer Patient-Centered Medical Home Initiative in Pennsylvania A Multipayer Patient-Centered Medical Home Initiative in Pennsylvania Principal Investigator: Robert A. Gabbay, MD, PhD Institution: Pennsylvania State University Hershey Medical Center AHRQ Grant Number: R18 HS019150 Overview…
  3. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - Hospital Survey on Patient Safety Culture: User's Guide HOSPITAL SURVEY ON PATIENT SAFETY CULTURE PATIENT SAFETY USER’S G UIDE AHRQ Hospital Survey on Patient Safety Culture: User’s Guide Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 540 Gaither R…
  4. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-b.docx
    April 21, 2014 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix B. Your First Checklist Meeting Guide The following document is a sample agenda and topics you should consider discussing when your implementation team meets fo…
  5. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
    January 01, 2023 - Nursing Home Workplace Safety Resource List Improving Workplace Safety in Nursing Homes: A Resource List for Users of the AHRQ Workplace Safety Supplemental Item Set Purpose This document includes references to websites and other publicly available resources nursing homes can use to improve workplace safety fo…
  6. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
    March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions 1 MORE EFFORT IS NEEDED TO ENSURE PATIENTS UNDERSTAND DOCTORS’ INSTRUCTIONS Did you know? Many patients leave their healthcare visit unsure of what their provider asked them to do or what was discussed. Nationwide, only 12% of adults have…
  7. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/advanced-practice-guide.pdf
    March 01, 2016 - Resources for Advanced Practices Resources for Advanced Practices The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Table of Contents Introduction ....................................................................................................................…
  8. Teach-back (pdf file)

    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback_webinar_slides.pdf
    November 08, 2016 - Teach-back 1 Teach-Back AHRQ Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Speaker Kelly Smith, PhD Scientific Director, Quality & Safety Co-PI, AHRQ Guide to Improve Patient Safety in Primary Care Settings by Engaging Patients and Families kell…
  9. preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-d.html
    April 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  10. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
    October 01, 2015 - About the CAHPS® Health Literacy Item Set for Hospitals CAHPS® Adult Hospital Survey: Supplemental Items About the CAHPS Health Literacy Item Set for Hospitals Document No. 911 10/01/2015 About the CAHPS® Health Literacy Item Set for Hospitals Introduction...............................................…
  11. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-material-guide.docx
    April 21, 2014 - AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix K. Quality Improvement Study Framework Material Use Guide Material Use Guide Overview of Quality Improvement Study Components A systematic approach to quality improvement work greatly increases the odds of achieving the desired outcomes of …
  12. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/engaging-staff-stories-transcript.docx
    May 01, 2017 - AHRQ Safety Program for Ambulatory Surgery Sustainability Module Engaging Staff With Stories: Transcript Carol Culbertson, Director of Nursing Audubon Surgery Center, CO Carol: Well, sharing stories with not only my team but with other involved facilities, such as the conference calls that we have done, has been…
  13. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1) Be a Partner in Your Care Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 1) Guide to Patient and Family Engagement :: 1 Guide to Patient and Family Engagement We w…
  14. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
    May 24, 2013 - Strategy 2: Communicating for Improve Quality (Tool 1) Guide to Patient and Family Engagement Be a Partner in Your Care We work as a team to make sure you get the best care Your health care team includes you, doctors, nurses, other clinical staff, and hospital staff. If you like, the team can also include…
  15. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
    April 13, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3) AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix C. Addressing Physician Concerns With the Checklist Common Concern Response Explanation “I'm already safe, and I don't need to use a tool like the checklist.” “You are safe, but we …
  16. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story6_rochester-regional.pdf
    June 01, 2016 - AHRQ SHARE Approach Rochester Regional Success Story 1 AHRQ SHARE Approach Training and Implementation Success Story Success Story Identifier 2016-06 Topic(s) Shared Decisionmaking, SHARE Approach, Patient-Centered Medical Home Program, Geographic Location Diabetes, Statins, and Osteoporosis Rochester, NY Im…

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