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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
October 01, 2020 - Opportunity identification
• Interventions
• Results
• Ongoing QI efforts
14
CAHPS and Neighborhood
• Plan … consecutive years (2001 – 2019)
• CAHPS Medicaid Adult results used for NCQA Accreditation
and Health Plan … question automated IVR survey using 5-point scale
(courtesy, information, overall experience with health plan … Customer Service 2017 improvements
have held and grown through 2020
20
Results: Rating of Health Plan … Measurement
Intervention: Process Improvements
Results: Customer Service
Results: Rating of Health Plan
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-7-slides.pdf
November 18, 2021 - the EMR
2 Communicate, educate and support go-live
3 Develop your data and feedback monitoring plan … More work will be required to gain
provider buy-in; more people will need to be involved to plan and … • QI Leader develops the data monitoring and feedback plan, advises on testing
plan, and monitors … • Have you developed a data monitoring and feedback plan? … More work will be required to gain provider buy-in; more people will need to
be involved to plan and
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/christopher_sellers.pdf
January 01, 2014 - ALL Kids, Alabama’s CHIP
• 1st approved CHIP plan in nation
• Housed in ADPH, separate from AL Medicaid … Needed Care 64 78 71 75
Getting Care Quickly 76 82 81 86
Doctor Communication 78 79 78 78
Health Plan … Personal Doctor Rating 77 81 77 79
Specialist Rating 78 78 79 79
Health Care Rating 66 75 73 74
Health Plan … 0.13 82
Pearson’s Correlation Coefficient with Health Plan Rating
29
Why Are We Doing Well? … feedback
• Periodic focus groups
Open Communication with Partners
• Monthly meeting with health plan
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
January 01, 2020 - respondents reported that before the start of
procedures, team members stopped to discuss the
overall plan … Action planning for improving patient safety culture
(1) Define your goals (2) Plan your initiatives … (3) Communicate your action plan
The Action Planning Tool for the AHRQ Surveys on Patient Safety Culture … provides step-by-step instructions on how
to develop an action plan to improve patient safety culture
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
August 01, 2024 - The sampled individual did not receive care or, in the case of a health plan, the sampled individual … or child disenrolled from the plan, was never in the plan, or was enrolled in the plan for less than
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
June 02, 2025 - who responded “Usually” or “Always” to the specialist availability
question from the CAHPS Health Plan … availability for Medicaid-enrolled
children collected via an individual question from the CAHPS Health Plan … Specification
Denominator The denominator is the individual State required to report the CAHPS Health Plan … Eligible Population
The CAHPS Health Plan Survey – Child Medicaid Survey is administered to parents
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/overviewhandouts3.html
December 01, 2017 - Care Plan Meetings
2. Dietary Department Internal Review
3. … Care Plan Meetings
2. Dietary Department Internal Review
3. … Care Plan Meetings
2. Dietary Department Internal Review
3. … Care Plan Meetings
2. CNA Shift Change Report
3. … Care Plan Meetings
2. CNA Shift Change Report
3.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module6/guide-spanish.docx
June 02, 2025 - · Comprender la relación entre la sostenibilidad y la difusión
· Aprender a crear e implementar un plan … · Diapositiva 3
La importancia de la sostenibilidad en el centro
· Diapositivas 4–6
Elaborar un plan … Tema: Elaborar un plan de sostenibilidad
Método: Durante una reunión, pídale al grupo que piense en un … Solicite a los participantes que escriban los pasos para elaborar el plan de sostenibilidad de dicho … Utilizando las notas, pídales a los miembros del personal que analicen cómo puede mejorarse el plan de
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/guide3.html
October 01, 2017 - Tool 3F: Care Plan.
Tool 3G: Patient and Family Education Booklet. … Tool 2I: Action Plan. … The care plan is an active document. … Link the care plan to routine practice. … When do you plan to complete risk assessments?
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/prev-handouts.html
December 01, 2017 - Does your plan include interventions for skin care ? … Does your plan include an assessment for muscle spasms ? … Yes ___ No _X_
Does your plan include an assessment for immobility ? … Does your plan include interventions for skin care ? … Does your plan include an assessment for muscle spasms ?
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
June 01, 2025 - Has the main provider created a shared care plan for your child? … Has the main provider created an emergency care plan for your child? … This is sometimes called a
transition plan.
Is your child age 15 or older? … Has the main provider created a shared care plan for your child? … Has the main provider created an emergency care plan for your child?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
October 01, 2017 - These
questions focus on whether members can find out from the plan what they would
have to pay for … a particular service or product:
• How often were you able to find out from your health plan how … These survey questions about price transparency are part of:
• The CAHPS Health Plan Survey 5.0H – … This approach is intended to help
members:
Anticipate and plan for their share of the costs. … The Problem
Relevant Questions on the CAHPS Health Plan Survey
6.N.2.
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www.ahrq.gov/hai/cusp/modules/spread/notes.html
December 01, 2012 - Developing a Plan for Spread
Slide 12. Work With the Next Unit
Slide 13. … Present components of a spread plan.
Discuss myths and barriers to spread. … The next step is to explore the components of a spread plan. … Here are the basic components of a spread plan and their suggested order of use. … Has the organization developed an initial plan for spread?
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
June 02, 2025 - Healthcare Providers and Systems (CAHPS), specifically
the Item Set for CCC supplement to the CAHPS Health Plan … Specification
Denominator The denominator is the individual State required to report the CAHPS Health Plan … Item Set This is an extensive set of supplemental items for the CAHPS Health Plan Survey. … Eligible Population
The CAHPS Health Plan Survey – Child Medicaid Survey is administered to parents
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar5_pu_riskassesst-tools.pdf
January 01, 2012 - – If you base a patient’s individualized care plan on the risk
score alone, the care plan will not … What is the plan of care? … Plan appropriately.
24
Using Risk Assessment Tools
in Care Planning
Take these steps:
1. … Communicate a tailored pressure ulcer prevention
plan to all staff who interact with the patient. … 28
Case Study Braden Scale Scores
4
4
2
3
3
3
19 29
Selected Care Planning Examples
Plan
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-2-slides.pptx
June 02, 2025 - Collaborating to create a care plan that they will follow (e.g., taking medications, scheduling and attending … Define, assign, share, monitor, and modify a plan.
Review the team’s performance. … Model effective teamwork.
24
Defining the Plan
Team Leadership
When developing a plan, team leaders … Request feedback.
27
27
Sharing the Plan: Briefs
Team Leadership
A team brief is an effective … strategy for sharing the plan.
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/guide4.html
October 01, 2017 - We’ll be working on this plan later in the module. … How to document implementation and maintenance of the plan. … Plan for pilot testing new strategies.
Plan for educational needs on new practices. … Plan for incorporating all pressure injury risk into a plan of care. … This plan will be used for Key Intervention 3.
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/fac-notes.html
October 01, 2020 - Learn how to create and implement a plan for sustainability. … Establish a Sustainability Measurement Plan
Say:
Establish a Sustainability Measurement Plan … Refine Plan
Adjust the plan accordingly based on team feedback and data. … implementation plan. … Most importantly, they use this data to refine their improvement plan.
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www.ahrq.gov/patient-safety/settings/hospital/resource/guide/web6.html
December 01, 2017 - Describe the usefulness of an emerging tool: the ED Care Plan. … Plan a Multi-Faceted Data-Informed Portfolio of Strategies. … Slide 23: ED Care Plan Template
Image: The ED Care Plan template. … Slide 24: ED Care Plan Example 1
Image: ED Care Plan Example 1: A high-risk patient assessment. … Delegate the synthesis, collaborate on the plan: Delegate the drafting of the care plan summary to a
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - One way to get the information you need to identify specific problem areas, formulate an improvement plan … Survey)
Centers for Medicare & Medicaid Services (Health Plan Survey for Medicare only)
What Is … Bar Graph Example for Trends in Top Box Scores for the Health Plan Survey, 2010-2014
Figure 5-5 … Line Graph Example for Trends in Top Box Scores for the Health Plan Survey, 2010-2014
5.A.3. … between the Health Plan Survey composite measures and the overall ratings of doctor, care, plan, and