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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - • Include patients with any type of synchronous visit, whether in-person, by phone, or by video. … • Bad addresses/phone numbers/emails. … A health care provider can care for patients in person, by phone, or by video. … Visits with a health care provider can be in person, by phone, or by video. … How long has it been since your most recent in-person, phone, or video visit with this provider?
  2. www.talkingquality.ahrq.gov/sops/databases/medical-office/submission.html
    January 01, 2024 - assistance and support, contact the SOPS Database team: Email: DatabasesOnSafetyCulture@westat.com   Phone
  3. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - If you feel that you are going home before you are ready, call [insert name] at [phone number]. :
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/intramuscular-injections.pdf
    June 01, 2021 - Blood pressure monitor • Timing device to assess pulse • Oxygen • Pulse oximeter • Access to a phone
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-6-pf-process.pdf
    September 01, 2015 - ASSESS: Bel/efs, Behavior& Knowledge rem ders Personal Action Plan f111ow-up(e.g., visits, phone … 21 Tips for follow-up • Try a wide variety of methods, whichever team prefers (in person, phone … Follow up may be in person, on phone, email. Important to follow-up!!!
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - May feel rushed on the day of discharge Want patient to succeed at home Want to know the name and phone … Give the patient and family the name, position, and phone number of the person to call if there is a … The solution may be to ask if the caregiver can participate by phone or to go over checklist only with … For questions or more information [Insert name, phone number, and email] 32 Strategy 4: IDEAL Discharge
  7. www.talkingquality.ahrq.gov/news/newsroom/case-studies/201522.html
    August 01, 2015 - Patients who are discharged home receive a follow-up phone call within 72 hours" as well as three additional
  8. www.talkingquality.ahrq.gov/opioids/health-systems-research.html
    July 01, 2021 - Strategies include patient-controlled smart phone apps, remote training, and expert consultation using
  9. www.talkingquality.ahrq.gov/patient-safety/resources/improve-discharge/index.html
    July 01, 2022 - Discharging Our Responsibility AHRQ PSNet Web M&M Cases and Commentaries: Postdischarge Follow-Up Phone
  10. www.talkingquality.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
    November 01, 2018 - require urgent action, practices experienced in population health care should assign a team member to use phone
  11. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - audio from your computer speakers, you can switch the audio selection by having Webex call you at a phone … number you provide and you can then connect through your phone. … Our general TA phone number is 1(888)-324-9749 and our database TA phone number is 1(888)-324-9790. … And again, we invite you to visit the AHRQ website, contact us anytime by email or phone.
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
    October 01, 2016 - in-hospital and outpatient case managers attend Medical Center PCC meetings, either in person or on the phone … ▌pg. 11 Tasks Roles Included Triaging phone calls and emails MAs and triage nurses cover most … PCPs determine if the patient requires a visit or if the issue can be addressed remotely via email or phone
  13. www.talkingquality.ahrq.gov/news/newsroom/case-studies/201509.html
    January 01, 2018 - clarification is required, it's faster because the technicians have included the patient's pharmacy phone
  14. Appendix A (doc file)

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/section1-appendix1-a-permission-releases-update-121319.docx
    December 01, 2019 - _________________________ Address: _______________________________________________________________ Phone
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-id-success-story.pdf
    April 01, 2015 - continued to receive technical assistance from the North Carolina IMPaCT team via Webinars, emails, and phone
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
    December 01, 2015 - By clarifying how the existing phone-based ordering process contributed to the problem, the improvement
  17. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - If you feel that you are going home before you are ready, call [insert name] at [phone number].
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    June 19, 2018 - Interruptions/distractions in this pharmacy (from phone calls, faxes, customers, etc.) make it difficult
  19. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-cooley.pdf
    April 01, 2015 - partners and implemented strategies to enhance access to care (e.g., responding to patient concerns by phone
  20. www.talkingquality.ahrq.gov/ncepcr/research/health-it/opioids.html
    September 01, 2022 - individuals struggling with opioid addiction using innovative technology, including patient-controlled smart phone

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