-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
www.ahrq.gov/cahps55
-
www.qualitymeasures.ahrq.gov/policy/privacy.html
November 01, 2017 - contact:
AHRQ Chief Information Security Officer: Eric Colombel
Email: eric.colombel@ahrq.hhs.gov
Phone … Phone: 301-427-1760
AHRQ Information Security and Privacy Team
Email: SecureAHRQ@ahrq.hhs.gov … contact:
AHRQ Chief Information Security Officer: Eric Colombel
Email: eric.colombel@ahrq.hhs.gov
Phone … Phone: 301-427-1760
AHRQ Information Security and Privacy Team
Email: SecureAHRQ@ahrq.hhs.gov
-
www.qualitymeasures.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysets_slides.html
July 01, 2013 - Owned Owned Owned C Mgr location PO PO PO Practice Practice Practice Practice Practice Patient visits Phone … Phone Phone Practice+phone Practice+phone Practice+phone Practice+phone Practice+phone Patient access
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/SOPS-De-identifiedDataReleaseAgreement.pdf
January 01, 2023 - ______________________________
(Country)
_____________________________________________________
(Phone … emailed to
SOPSResearchData@westat.com
Surveys on Patient Safety Culture Research Databases
Westat
Phone … SOPSResearchData@westat.com
mailto:SOPSResearchData@westat.com
Organization:
City:
State:
Country:
Phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - updated to be more
consistent with current care practices (e.g., “did you contact” rather than “did
you phone … healthcare experience, this version asks respondents to specify the type of visit (in-person,
video, or phone … introduction and a few questions
to prompt respondents to consider their experiences with in-person, phone
-
www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6f-ondemand.html
April 01, 2023 - Traditional 24-Hour Nurse Hotline (or Advice Line)
Most health plans offer a toll-free phone line available … In addition to a regular phone line, plans also provide a separate number compatible with devices that … enable deaf or mute individuals to communicate by phone. … If desired, the member can ask to speak to the treating practitioner by phone. … LiveHealth Online, which allows members to see a board-certified doctor within 10 minutes via a smart phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Mobile phone messaging
reminders for attendance at healthcare appointments. … Mobile phone text messaging
improves antihypertensive drug adherence in the community. … Efficacy of a cell phone-based exercise programme for COPD. … Mobile phone apps for clinical decision support in
pregnancy: a scoping review. … Can mobile phone apps influence people’s health behavior change?
An evidence review.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
June 13, 2017 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
52
mailto:cahps1
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith3slides.pdf
August 13, 2015 - E-mail
o SafetyCultureSurveys@westat.com
Phone
o 1-888-324-9749
Website: www.ahrq.gov
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
January 24, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
®
Lessons Learned from 2010 Pilot
45
®
46
UHC Results Compared to National
When comparing UHC hospitals to national averages for primary care:
• Doctor Communications, Overall “9 and 10” rat…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar01/sl_fuzzyset.ppt
May 14, 2013 - Owned Owned Owned
C Mgr location PO PO PO Practice Practice Practice Practice Practice
Patient visits Phone … Phone Phone Practice + phone Practice + phone Practice + phone Practice + phone Practice + phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
January 01, 2017 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
56
mailto:cahps1
-
www.qualitymeasures.ahrq.gov/cpi/about/nac/naa-snac.html
February 01, 2024 - President
Quality and Safety First
SNAC Coordinators
Amy Rabin
NAC Coordinator
Phone: (202 … ) 486-3875
Email: amy.rabin@ahrq.hhs.gov
Regina Smith
Phone: (301) 427-1845
Email: regina.smith
-
www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/holtropstudysnapshot.pdf
December 01, 2016 - plan,
which exclusively used nurses centrally located at the health plan and providing
services by phone … program, two exclusively used practice-based managers who provided
services both in person and by phone … person during the patient visit
had much higher engagement rates than did those offering them over the phone
-
www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6r-reminder-systems.html
March 01, 2020 - Reminder systems have been in use for several decades, and except for the more sophisticated computerized phone … and recall systems can work through a variety of mechanisms meant to prompt the patient, including phone … increased an average of:
40 percent for patient contracts,
120 percent for letters,
190 percent for phone … calls and for orientation/information programs (e.g., videos and pamphlets), and
660 percent for phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.cahps.ahrq.gov
47
mailto
-
www.qualitymeasures.ahrq.gov/cahps/cahps-database/hp-database/participate.html
December 01, 2023 - Phone: 888–808–7108. … Phone: 888-808-7108.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-1-slides.pptx
August 03, 2022 - 2
Communication Exercise
Activity:
Round 1: Interpersonal information sharing
Round 2: Smart phone … What worked better or worse using interpersonal and smart phone sharing?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/asthma-data-collection-form.pdf
May 21, 2019 - Yes
No
Unknown
26 What factors (if known) contributed to the Phone call, sent to the ED
patient/ … (check all that apply) PCP visit, sent to the ED
Phone call, appointment given, elected to go
straight … to the ED
No phone call, went straight to the ED
Other
26a Please list other factors that contributed
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - likely questions from the patient/family.
2 – Disclosure Checklist
■ Rehearse (in person or by phone