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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
June 01, 2019 - the audio
selection and have Webex call you at a number you provide and then connect through your phone … share your stories or for any technical assistance questions at
safetyculturesurveys@westat.com or our phone … We invite you
again to visit the AHRQ website and contact us any time by email or phone.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
March 20, 2017 - The survey was fielded in both English and Spanish by either mail or phone.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/edenvironmentalscan/edenvironmentalscan.pdf
December 01, 2014 - The
intervention was a followup phone call to assess patients’ needs (age 75 years and older) and
recommend … Most care coordination interventions included the postdischarge phone call as a key component
of the … health outcomes (71% vs. 64% reporting
disease improvement) among patients who received a postdischarge phone … by case manager and/or social worker (undeveloped)
Process metrics:
o Percentage of followup phone … with a specialized in-hospital discharge nurse;
development of a personalized discharge plan; two phone
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_8.pdf
October 01, 2016 - Triaging phone calls
and emails
Receptionist takes patient calls. … This staff
member monitors medical visit flow, phone calls, and diagnostic reports; completes diagnostic … The unit clerk reviews and responds to patient phone
calls; faxes orders; orders supplies, medications
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
March 09, 2018 - The interpreter can do this over the phone or in-person. … The interpreter can do this over the phone or in-person.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - involved in the
patient’s care, and highlight main
points of communication tools—for
example, call button, phone
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
January 01, 2013 - TeamSTEPPS in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities
TeamSTEPPS® in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities
September 11, 2013
TEAMSTEPPS 05.2
Mod 1 05.2 Pa…