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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
June 01, 2019 - 50
51
SOPS Technical Assistance (TA)
E-mail:
SafetyCultureSurveys@westat.com
Phone:
1-888-324-9749
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apf.html
August 01, 2022 - If you have any questions, feel free to contact me by phone (xxx-xxx-xxxx) or email xxxx.xxxx@xxxx.xxx
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - how valuable is phone communication among physicians about patients (even when patient is not referred
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/InstructionsRequestingDe-identifiedSOPSdata.pdf
March 01, 2023 - Surveys on Patient Safety Culture Research Databases
Westat
Phone: 1-855-959-2740
Email: SOPSResearchData
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
June 25, 2014 - 10 minutes
Experimental design:
•
•
•
Placement: beginning versus end of CAHPS survey
Mode: phone
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
May 01, 2017 - CUS contact person on call receives message by phone or in person from staff member. … (a) CUS contact person decides whether to handle the escalation in person or by phone, with in-person
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
May 22, 2013 - feel rushed on the day of discharge
• Want patient to succeed at home • Want to know the name and phone … • For questions or more information
– [Insert name, phone number, and email]
32 Strategy 4: IDEAL
-
www.qualitymeasures.ahrq.gov/policymakers/chipra/overview/background/appendix-a8.html
December 01, 2009 - For those joining on the phone, AHRQ staff will talk with you off speaker phone and allow you to privately
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - Over-the-phone interpreters
Trained telephonic interpreters provide offsite multilingual interpretation
-
www.qualitymeasures.ahrq.gov/topics/hospital-readmissions.html
January 01, 2012 - at discharge to help them track medication schedules, upcoming medical appointments, and important phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/affinity-group-operational-adjustments-in-person-cr.pdf
February 01, 2020 - What steps are you taking to equip your staff to provide more
patient support virtually or by phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_1.pdf
October 01, 2016 - Care is
provided by phone, email (via patient portal), and home visits. … Triaging phone calls
and emails
Most requests are by email. … Daily Average of Touches Received by the SCC Team
• 11 incoming phone calls
• 6 voicemails
• 18 MyHealth … faxes
• 1 walk-in patient
Daily Average of Touches Provided by the SCC Team
• Made 22 outgoing phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-presenter-notes.pdf
March 01, 2022 - So we had a phone visit with
Dr. … So we had a phone visit with Dr. … Kane is short
of breath
again;
Phone visit
with PCP
and
appointment
made with
pulmonary
clinic
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/innovations-improve-cr-event-summary.pdf
May 20, 2021 - AFFINITY GROUP | SUMMARY AT-AT-GLANCE | 5
• Patients are now offered virtual intakes over
Zoom or phone … Her program originally split the intake session into two parts: one
session over the phone, then a physical
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/52-regional-analgesia-arthroplasty-facilitator.docx
June 01, 2023 - Please don’t hesitate to contact me by email or phone.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - addresses for use in survey collection
Ongoing concerns about protection of patients’ email/cell
phone
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/newman-toker-summit2016.pdf
September 28, 2016 - ‘gold standard’ testing for specific diseases
Systematic patient follow-up (including automated phone
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/fallspx/index.html
February 01, 2018 - talk with someone, please email your contact information, including the best time to be reached by phone
-
www.qualitymeasures.ahrq.gov/ncepcr/research-transform-primary-care/transform/final-impact/spread.html
October 01, 2015 - Oklahoma’s spread efforts included regularly scheduled phone, email, and in person visits between the … The PIs and coordinators talked by phone and emailed regularly throughout the project period, often including
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
April 11, 2018 - • Minimize postvisit clarifying phone calls and
emails. … Making sure patients have a clear understanding during the visit can also help reduce followup phone