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Total Results: 406 records

Showing results for "phone".

61. AHRQ Safety Program for Perinatal Care: Background Quality Improvement Team Information Form (doc file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/team-info-form.docx
    May 01, 2017 - Name & Title Role Phone & Email Address Labor and Delivery Medical Director Hospital Patient

62. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261  Web site: www.cahps.ahrq.gov 39 www.cahps.ahrq.gov

63. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - CAHPS® Clinician & Group Survey for Quality Improvement having side conservations or on personal phone … various touch points with patients, including during check-in, during check-out, in the hallway, on the phone … Messages for Staff Huddles SCHEDULE TOUCH POINT SERVICE EXPECTATION HUDDLE MESSAGE Week One Phone … Week Six Phone Interactions Always ask for permission before putting a caller on hold.

64. EvidenceNow Executive Summary - Northwest Cooperative (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-northwest.pdf
    November 01, 2017 - Practice facilitators support practices in person and through ongoing phone and secure Internet communication … external support through practice facilitation (i.e., a kick-off meeting, face-to-face visits, regular phone … The activity included an online video followed by a one-on-one phone call between a clinical team and

65. Just Culture Webcast Closing (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-3-closing.pdf
    June 01, 2017 - 35 E-mail: SafetyCultureSurveys@westat.com Phone: 1-888-324-9749 Website: www.ahrq.gov/professionals

66. Primary Care Practice Facilitation Curriculum Module 5: Special Considerations When Working With Safety Net Practices (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-5-working-with-safety-net-practices.pdf
    September 01, 2015 - 2 The first challenge is to provide reliable phone access, which is done through the call center, … After phone access comes prompt access to appointments. … For the first area of work, RNs receive electronic or phone messages from the call center regarding … Some of these problems can be diagnosed and treated by the RN—without the provider—based on a phone … Take incoming phone calls as an example.

67. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
    October 15, 2011 - E-mail o SafetyCultureSurveys@ahrq.hhs.gov Phone o 1-888-324-9749 Website: www.ahrq.gov/qual/patientsafetyculture

68. Forms and Electronic Applications | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/funding/process/app-forms/index.html
    November 01, 2015 - Research and Quality (AHRQ) Grants Management 5600 Fishers Lane Rockville, MD 20857 Phone … Research and Quality (AHRQ) Grants Management 5600 Fishers Lane Rockville, MD 20857 Phone

69. Primary Care Practice Facilitation Curriculum Module 31: Facilitating Panel Management (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-31-facilitating-panel-management.pdf
    September 01, 2015 - Switch roles and repeat the mock phone call. … Outreach Phone-Call Script Below are two example phone-call scripts. … Group Discussion Is this a good phone call? Why or why not? … Make a phone call to ask the patient to come to the lab for an A1c test. … Make a phone call to ask the patient to come to the lab for an A1c test.

70. CAHPS Data Research Abstract Form Example (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
    January 01, 2024 - Westat Title: Research Associate Organization: Westat Address 1: 1600 Research Blvd Address 2: Phone … Jane Westat Title: Director Organization: Westat Address 1: 1600 Research Blvd Address 2: Phone

71. EvidenceNOW: Northwest Cooperative | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/northwest.html
    March 01, 2021 - Practice facilitators support practices in person and through ongoing phone and secure Internet communication … external support through practice facilitation (i.e., a kick-off meeting, face-to-face visits, regular phone … The activity included an online video followed by a one-on-one phone call between a clinical team and

72. 2b.Phase2.3_Practice_Asthma_Data_Collection_RedCAP_Survey_Tool (xls file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/asthma-data-collection-redcap-tool.xlsx
    March 03, 2021 - (check all that apply) 1, Phone call, sent to the ED | 2, PCP visit, sent to the ED | 3, Phone call, … appointment given, elected to go straight to the ED | 4, No phone call, went straight to the ED | 5,

73. PRIMARY CARE OFFICE-BASED TEAMS Team Structure
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
    January 20, 2006 - Miscommunication—The receptionist takes a phone message but records the phone number incorrectly.

74. Primary Care Transformation in a NCQA Certified Patient-Centered Medical Home (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-tai-seale.pdf
    April 01, 2015 - There was no difference in the annual number of primary care phone calls between patients who did and … For specialty care, there was an increase in annual phone calls (0.16 calls per patient-year) and office

75. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - for check-up or routine care as soon as needed 69% 68% 83% 77% 71% 63% Got answer to phone … question during regular office hours on same day 53% 59% 78% 69% 60% 52% Got answer to phone … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … and its items are roughly in line with the mean score, with the exception of the item, "Got answer to phone … sites, Practice Site A has the lowest top box score for the question related to getting an answer to a phone

76. Emotional Wellness Resources for Nursing Home Staff with QR codes (doc file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-qr-codes.docx
    March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local

77. Emotional Wellness Resources for Nursing Home Staff (doc file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-electronic.docx
    March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local

78. Consensus Organizational Health Literacy Quality Improvement Measures | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/health-literacy/improve/organizational.html
    September 01, 2020 - and does bedside reporting with patients and family members in all feasible cases Postdischarge Phone … Call Percentage of discharged patients for whom post-discharge phone call was completed

79. Methods and Outcomes of Care Management Programs | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/practiceimprovement/delivery-initiative/holtropstudysnapshot/index.html
    December 01, 2016 - plan, which exclusively used nurses centrally located at the health plan and providing services by phone … CM program, two exclusively used practice-based managers who provided services both in person and by phone … person during the patient visit had much higher engagement rates than did those offering them over the phone

80. A Multipayer Patient-Centered Medical Home Initiative in Pennsylvania (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-gabbay.pdf
    April 01, 2015 - providers and staff; used a more patient-centered approach by engaging with patients in person and by phone … rather than by phone only; provided self-management support personally to patients rather than referring