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Total Results: 257 records

Showing results for "phone".

21. AHRQ Privacy Program | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/policy/privacy.html
    November 01, 2017 - contact: AHRQ Chief Information Security Officer: Eric Colombel Email:  eric.colombel@ahrq.hhs.gov Phone … Phone: 301-427-1760 AHRQ Information Security and Privacy Team Email:  SecureAHRQ@ahrq.hhs.gov … contact: AHRQ Chief Information Security Officer: Eric Colombel Email:  eric.colombel@ahrq.hhs.gov Phone … Phone: 301-427-1760 AHRQ Information Security and Privacy Team Email:  SecureAHRQ@ahrq.hhs.gov

22. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/6_dale_shaller-closing.pdf
    June 25, 2014 -    E-mail: cahps1@westat.com Phone: 1-800-492-9261 Website: www.cahps.ahrq.gov 54 mailto

23. Tool 1: Overview | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool1.html
    March 01, 2013 - the Re-Engineered Discharge to Diverse Populations Tool 5: How To Conduct a Postdischarge Followup Phone … Call Patient Outcome Survey (phone version) Patient Outcome Survey (mailed version) Tool 6: How … The postdischarge reinforcement phone call is scheduled within 72 hours of a patient's hospital discharge … This tool provides a script for the phone call, a form for documenting the phone call, and a role play

24. Subcommittee of the National Advisory Council for the National Action Alliance to Advance Patient and Workforce Safety | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cpi/about/nac/naa-snac.html
    February 01, 2024 - President Quality and Safety First   SNAC Coordinators Amy Rabin NAC Coordinator Phone: (202 … ) 486-3875 Email:  amy.rabin@ahrq.hhs.gov Regina Smith Phone: (301) 427-1845 Email: regina.smith

25. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/cahps-database/hp-database/participate.html
    December 01, 2023 - Phone: 888–808–7108. … Phone: 888-808-7108.

26. Final Progress Report: Improving Safety After Hospitalization in Older Persons on High-Risk Medications (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/2024-02/gurwitz2-report.pdf
    January 01, 2024 - to each patient made a follow-up phone call within 14 days of the home visit. … Of the 3,755 reached by phone, 3,606 were determined to be eligible. … Other comments about not participating 1 I'm not really a phone person. I'm a face-to-face. … They were also able to reinforce that information again during their follow-up phone calls. … Component 4 – Follow-Up Phone Call to Patient/Caregiver by Pharmacist: Follow-up phone calls were attempted

27. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - CAHPS® Clinician & Group Survey for Quality Improvement having side conservations or on personal phone … various touch points with patients, including during check-in, during check-out, in the hallway, on the phone … Messages for Staff Huddles SCHEDULE TOUCH POINT SERVICE EXPECTATION HUDDLE MESSAGE Week One Phone … Week Six Phone Interactions Always ask for permission before putting a caller on hold.

28. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - care during your hospital stay, contact our [insert quality coordinator name and title] at [insert phone … billing during your hospital stay, contact our [insert billing specialist name and title] at [insert phone

29. Strategy 2: Communicating to Improve Quality (Tool 2) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
    May 24, 2013 - care during your hospital stay, contact our [insert quality coordinator name and title] at [insert phone … billing during your hospital stay, contact our [insert billing specialist name and title] at [insert phone

30. Forms and Electronic Applications | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/funding/process/app-forms/index.html
    November 01, 2015 - Research and Quality (AHRQ) Grants Management 5600 Fishers Lane Rockville, MD 20857 Phone … Research and Quality (AHRQ) Grants Management 5600 Fishers Lane Rockville, MD 20857 Phone

31. Primary Care Transformation in a NCQA Certified Patient-Centered Medical Home (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-tai-seale.pdf
    April 01, 2015 - There was no difference in the annual number of primary care phone calls between patients who did and … For specialty care, there was an increase in annual phone calls (0.16 calls per patient-year) and office

32. Pennsylvania Psychiatric Institute Slashes Readmission Rates with AHRQ-based Discharge Program | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsroom/case-studies/201706.html
    May 01, 2017 - guidance were "How to Deliver the Re-Engineered Discharge," "How to Conduct a Post-Discharge Followup Phone … After agreeing to participate in the program, each patient is scheduled for five weekly phone calls by

33. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - for check-up or routine care as soon as needed 69% 68% 83% 77% 71% 63% Got answer to phone … question during regular office hours on same day 53% 59% 78% 69% 60% 52% Got answer to phone … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … and its items are roughly in line with the mean score, with the exception of the item, "Got answer to phone … sites, Practice Site A has the lowest top box score for the question related to getting an answer to a phone

34. Emotional Wellness Resources for Nursing Home Staff with QR codes (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-qr-codes.docx
    March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local

35. Emotional Wellness Resources for Nursing Home Staff (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-electronic.docx
    March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local

36. A Multipayer Patient-Centered Medical Home Initiative in Pennsylvania (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-gabbay.pdf
    April 01, 2015 - providers and staff; used a more patient-centered approach by engaging with patients in person and by phone … rather than by phone only; provided self-management support personally to patients rather than referring

37. TeamSTEPPS Learning Benchmarks (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - A nurse is called to the phone to receive a telephone order from the doctor about a patient she is taking … Calling his partner on his cell phone to discuss the case. e. … Getting his thoughts and information together, he plans to structure the phone call using a proven structured

38. AHRQ Information Security and Privacy Program | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/policy/electronic/privacy/infosecurity.html
    August 01, 2018 - Contact Chief Information Security Officer: Eric Colombel  Email: eric.colombel@ahrq.hhs.gov Phone … Phone: 301-427-1760.

39. Primarycareeffortstoreducereadmissions-Envscan (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/PrimaryCareEffortsToReduceReadmissions-envscan.pdf
    March 01, 2020 - the care transition process, including: • Timely transfer of discharge summary, • Follow-up phone … In all three studies, the phone calls were made by nurses or nurse care managers who conducted a needs … , follow-up appointment attendance, and 30-day readmission among patients receiving post-discharge phone … The IVR system would automatically retry phone calls at set intervals if there was no response, case … In all three studies, the intervention involved either phone calls or face-to-face visits with clinical

40. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
    June 01, 2014 - And you can join us by phone at any time using the number shown here, and entering the conference ID … Rachel suggested, is to compare what we can get from the elicitations, either over the Web or the phone … As you will see, phone elicitation, that is talking to someone over the phone, vastly outperformed, … June 2014  Webcast related question is, “I would've thought that the phone could generate a greater … Mark, do you want to add anything about the negative versus positive balance on phone versus Web from