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preventiveservices.ahrq.gov/policy/privacy.html
November 01, 2017 - contact:
AHRQ Chief Information Security Officer: Eric Colombel
Email: eric.colombel@ahrq.hhs.gov
Phone … Phone: 301-427-1760
AHRQ Information Security and Privacy Team
Email: SecureAHRQ@ahrq.hhs.gov … contact:
AHRQ Chief Information Security Officer: Eric Colombel
Email: eric.colombel@ahrq.hhs.gov
Phone … Phone: 301-427-1760
AHRQ Information Security and Privacy Team
Email: SecureAHRQ@ahrq.hhs.gov
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/6_dale_shaller-closing.pdf
June 25, 2014 -
E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.cahps.ahrq.gov
54
mailto
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool1.html
March 01, 2013 - the Re-Engineered Discharge to Diverse Populations
Tool 5: How To Conduct a Postdischarge Followup Phone … Call
Patient Outcome Survey (phone version)
Patient Outcome Survey (mailed version)
Tool 6: How … The postdischarge reinforcement phone call is scheduled within 72 hours of a patient's hospital discharge … This tool provides a script for the phone call, a form for documenting the phone call, and a role play
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preventiveservices.ahrq.gov/cpi/about/nac/naa-snac.html
February 01, 2024 - President
Quality and Safety First
SNAC Coordinators
Amy Rabin
NAC Coordinator
Phone: (202 … ) 486-3875
Email: amy.rabin@ahrq.hhs.gov
Regina Smith
Phone: (301) 427-1845
Email: regina.smith
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preventiveservices.ahrq.gov/cahps/cahps-database/hp-database/participate.html
December 01, 2023 - Phone: 888–808–7108. … Phone: 888-808-7108.
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preventiveservices.ahrq.gov/sites/default/files/2024-02/gurwitz2-report.pdf
January 01, 2024 - to each patient made a follow-up phone call within 14 days of the home visit. … Of the
3,755 reached by phone, 3,606 were determined to be eligible. … Other comments about
not participating 1
I'm not really a phone person. I'm a face-to-face. … They were also able to reinforce that
information again during their follow-up phone calls. … Component 4 – Follow-Up Phone Call to Patient/Caregiver by Pharmacist: Follow-up phone calls were
attempted
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - CAHPS® Clinician & Group Survey for Quality Improvement
having side conservations or on personal phone … various touch points with
patients, including during check-in, during
check-out, in the hallway, on the phone … Messages for Staff Huddles
SCHEDULE TOUCH
POINT
SERVICE EXPECTATION HUDDLE MESSAGE
Week One Phone … Week Six Phone
Interactions
Always ask for permission before
putting a caller on hold.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - care during your hospital stay, contact our [insert quality coordinator name and title] at [insert phone … billing during your hospital stay, contact our [insert billing specialist name and title] at [insert phone
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
May 24, 2013 - care during your
hospital stay, contact our [insert quality
coordinator name and title] at [insert phone … billing
during your hospital stay, contact our [insert
billing specialist name and title] at [insert
phone
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preventiveservices.ahrq.gov/funding/process/app-forms/index.html
November 01, 2015 - Research and Quality (AHRQ)
Grants Management
5600 Fishers Lane
Rockville, MD 20857
Phone … Research and Quality (AHRQ)
Grants Management
5600 Fishers Lane
Rockville, MD 20857
Phone
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-tai-seale.pdf
April 01, 2015 - There was no difference in the annual
number of primary care phone calls between patients who did and … For specialty care, there was an increase in annual phone calls (0.16 calls
per patient-year) and office
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preventiveservices.ahrq.gov/news/newsroom/case-studies/201706.html
May 01, 2017 - guidance were "How to Deliver the Re-Engineered Discharge," "How to Conduct a Post-Discharge Followup Phone … After agreeing to participate in the program, each patient is scheduled for five weekly phone calls by
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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - for check-up or routine care as soon as needed
69%
68%
83%
77%
71%
63%
Got answer to phone … question during regular office hours on same day
53%
59%
78%
69%
60%
52%
Got answer to phone … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … and its items are roughly in line with the mean score, with the exception of the item, "Got answer to phone … sites, Practice Site A has the lowest top box score for the question related to getting an answer to a phone
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-qr-codes.docx
March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-electronic.docx
March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-gabbay.pdf
April 01, 2015 - providers and staff; used a more
patient-centered approach by engaging with patients in person and by phone … rather than by phone only;
provided self-management support personally to patients rather than referring
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - A nurse is called to the phone to receive a telephone order from the doctor about a patient
she is taking … Calling his partner on his cell phone to discuss the case.
e. … Getting his thoughts and
information together, he plans to structure the phone call using a proven structured
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preventiveservices.ahrq.gov/policy/electronic/privacy/infosecurity.html
August 01, 2018 - Contact
Chief Information Security Officer: Eric Colombel
Email: eric.colombel@ahrq.hhs.gov
Phone … Phone: 301-427-1760.
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/PrimaryCareEffortsToReduceReadmissions-envscan.pdf
March 01, 2020 - the care transition
process, including:
• Timely transfer of discharge summary,
• Follow-up phone … In all three studies, the phone calls were made by nurses or
nurse care managers who conducted a needs … , follow-up appointment attendance, and 30-day readmission
among patients receiving post-discharge phone … The IVR system would automatically retry phone calls at set intervals if
there was no response, case … In all three studies, the intervention involved either phone calls or face-to-face visits with
clinical
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
June 01, 2014 - And you can join us by phone at
any time using the number shown here, and entering the conference ID … Rachel
suggested, is to compare what we can get from the elicitations, either over the Web or the phone … As you will see, phone elicitation, that is
talking to someone over the phone, vastly outperformed, … June 2014 Webcast
related question is, “I would've thought that the phone could generate a greater … Mark, do you want to add anything about the negative versus positive balance on phone versus Web from