-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.cahps.ahrq.gov
47
mailto
-
patientregistry.ahrq.gov/cahps/cahps-database/hp-database/participate.html
December 01, 2023 - Phone: 888–808–7108. … Phone: 888-808-7108.
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - likely questions from the patient/family.
2 – Disclosure Checklist
■ Rehearse (in person or by phone
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/patient-safety/QuestionBuilder_Flyer_English.pdf
March 01, 2019 - Question Builder: An AHRQ App for Digital Healthcare
QuestionBuilder
An AHRQ App in English and Spanish for Digital
Healthcare
The AHRQ QuestionBuilder app helps patients and caregivers prepare for medical
appointments and maximize visit time. It’s as easy as 1-2-3:
Download the mobile app using the QR codes belo…
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/bckgrndqiteam.doc
August 07, 2012 - Name & Title
Role
Phone & Email Address
Content Specialist (e.g., Infectious Disease Physician,
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.cahps.ahrq.gov
39 www.cahps.ahrq.gov
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - CAHPS® Clinician & Group Survey for Quality Improvement
having side conservations or on personal phone … various touch points with
patients, including during check-in, during
check-out, in the hallway, on the phone … Messages for Staff Huddles
SCHEDULE TOUCH
POINT
SERVICE EXPECTATION HUDDLE MESSAGE
Week One Phone … Week Six Phone
Interactions
Always ask for permission before
putting a caller on hold.
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - care during your hospital stay, contact our [insert quality coordinator name and title] at [insert phone … billing during your hospital stay, contact our [insert billing specialist name and title] at [insert phone
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-northwest.pdf
November 01, 2017 - Practice facilitators
support practices in person and through ongoing
phone and secure Internet communication … external support through practice
facilitation (i.e., a kick-off meeting, face-to-face visits,
regular phone … The activity
included an online video followed by a one-on-one
phone call between a clinical team and
-
patientregistry.ahrq.gov/funding/process/app-forms/index.html
November 01, 2015 - Research and Quality (AHRQ)
Grants Management
5600 Fishers Lane
Rockville, MD 20857
Phone … Research and Quality (AHRQ)
Grants Management
5600 Fishers Lane
Rockville, MD 20857
Phone
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
January 01, 2024 - Westat
Title: Research Associate
Organization: Westat
Address 1: 1600 Research Blvd
Address 2:
Phone … Jane Westat
Title: Director
Organization: Westat
Address 1: 1600 Research Blvd
Address 2:
Phone
-
patientregistry.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/northwest.html
March 01, 2021 - Practice facilitators support practices in person and through ongoing phone and secure Internet communication … external support through practice facilitation (i.e., a kick-off meeting, face-to-face visits, regular phone … The activity included an online video followed by a one-on-one phone call between a clinical team and
-
patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - for check-up or routine care as soon as needed
69%
68%
83%
77%
71%
63%
Got answer to phone … question during regular office hours on same day
53%
59%
78%
69%
60%
52%
Got answer to phone … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … and its items are roughly in line with the mean score, with the exception of the item, "Got answer to phone … sites, Practice Site A has the lowest top box score for the question related to getting an answer to a phone
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - A nurse is called to the phone to receive a telephone order from the doctor about a patient
she is taking … Calling his partner on his cell phone to discuss the case.
e. … Getting his thoughts and
information together, he plans to structure the phone call using a proven structured
-
patientregistry.ahrq.gov/policy/electronic/privacy/infosecurity.html
August 01, 2018 - Contact
Chief Information Security Officer: Eric Colombel
Email: eric.colombel@ahrq.hhs.gov
Phone … Phone: 301-427-1760.
-
patientregistry.ahrq.gov/news/newsroom/press-releases/spanish-language-app.html
October 01, 2021 - The QuestionBuilder in Spanish is available for phone, tablet, or laptop at no charge through Apple
-
patientregistry.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - confirm with the patient the time an appointment has been scheduled, followed by a mailed, emailed, phone … Use text messages rather than phone calls to increase the likelihood the messages will be quickly read … Laboratory results
Repeat back laboratory results conveyed over the phone to confirm the receiver heard
-
patientregistry.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
May 01, 2022 - resulted in the beta version of an instrument designed to measure patient experience with in-person, phone … ensure that respondents report about all synchronous healthcare they received (i.e., in person, by phone
-
patientregistry.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
August 01, 2022 - Rehearse (in person or by phone) the discussion with another CANDOR Disclosure Lead.
-
patientregistry.ahrq.gov/news/newsletters/e-newsletter/852.html
February 01, 2023 - Medical Care found that mixed-mode data collection that combines web-based contact such as email with phone … The review also found that phone surveys significantly improved responses among historically underrepresented