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Showing results for "phone".

1. Phone Call Role Play (pdf file)
   healthcare411.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
   February 14, 2013 - Phone Call Role Play 1 Phone Call Role Play CALLER: Hello Ms. … 2 CALLER: Yes, I will remind you before we get off the phone. … CALLER: Can you bring all of your medicines to the phone, please? … Phone Call Role Play

2. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
   healthcare411.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
   February 14, 2013 - Postdischarge Followup Phone Call Script (Patient Version) 1 Postdischarge Followup Phone Call Script … If yes, Name: ___________________________ Phone number: ____________________ CALLER: Have you spoken … Finally, could you also please bring to the phone the care plan that we gave you before you left the … If patient answers incorrectly, ask: Do you have your doctor’s phone number handy? … Postdischarge Followup Phone Call Script (Patient Version) A. Health Status Diagnosis B.

3. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
   healthcare411.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
   March 01, 2013 - This postdischarge followup phone call allows the patient's actions, questions, and misunderstandings … This tool addresses the person who will make the followup phone call. … After reading this tool, you will: Know how prepare for the phone call. … Be proficient in completing a postdischarge followup phone call. … The phone calls will require flexibility and creativity.

4. National Advisory Council for Healthcare Research and Quality | Agency for Healthcare Research and Quality
   healthcare411.ahrq.gov/cpi/about/nac.html
   March 01, 2024 - President and Chief Digital Officer Moffitt Cancer Center 12902 Magnolia Drive Tampa, FL 33612 Phone … Albert Einstein College of Medicine 1400 Pelham Parkway South Building 1, 5N34 Bronx, NY 10461 Phone … Epidemiologist Choctaw Nation Health Services Authority 1801 Chukka Hina Durant, OK 74701 Phone: … Top of Page   NAC Coordinators Jaime Zimmerman, MPH, PMP Designated Management Official Phone: … (301) 427-1456 Email: jaime.zimmerman@ahrq.hhs.gov Amy Rabin NAC Coordinator Phone: (202) 486-3875

5. Contact Sheet (pdf file)
   healthcare411.ahrq.gov/sites/default/files/publications/files/contactsheet.pdf
   February 14, 2013 - (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) __ Designated to receive followup phone call? … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) __ Designated to receive followup phone call? … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______

6. Postdiscalldoc (pdf file)
   healthcare411.ahrq.gov/sites/default/files/publications/files/postdiscalldoc.pdf
   February 14, 2013 - 1 Postdischarge Followup Phone Call Documentation Form Patient name: ____________________________ … Y N Language/Dialect: __________________________________________ Prior to phone call: Review: … call: ___________________________________ Consultations (if any) made prior to phone call:  None … __________ ______________________________________________________________________________ 2 Phone … Call Documentation Form Patient name Prior to phone call Phone Call Attempts A.

7. Offices and Centers | Agency for Healthcare Research and Quality
   healthcare411.ahrq.gov/cpi/centers/index.html
   September 01, 2023 - Improvement Therese Miller, Dr.P.H., Director Phone: (301) 427-1585 Fax: (301) 427-1596 Email: … Cohen, Ph.D., Director Phone: (301) 427-1406 Fax: (301) 427-1276 Email: joel.cohen@ahrq.hhs.gov … Center for Quality Improvement and Patient Safety Craig Umscheid, M.D., M.S., Director Phone: (301 … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov … Office of Extramural Research, Education and Priority Populations Francis Chesley, M.D., Director Phone

8. RED Discharge Preparation Workbook (pdf file)
   healthcare411.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
   February 14, 2013 - Language preference Interpreter/Translation Needed (Y/N) Spoken communication Written materials Phone … done POSTDISCHARGE ****Attach Additional Appointment Sheet if Needed**** Day / Date / Time Phone … Name Day / Date / Time Clinician to see at appt (if not PCP) Location Address/Floor: Phone … #: Fax #: 4 Day / Date / Time Phone and Fax # Reason / Test / Lab Ph: Fax: … No ____ Yes ____ Community Pharmacy Name Phone #, Street Address, City Pt. plan to pick

9. Staff Contacts | Agency for Healthcare Research and Quality
   healthcare411.ahrq.gov/funding/training-grants/staff-contacts.html
   January 01, 2023 - Harry Kwon, Ph.D., M.P.H., MCHES, Division Director Program Area: General program information Phone … Phone and email: Chistopher.Gaines@ahrq.hhs.gov (301) 427-1815 Mari A. … Griffioen, Ph.D., RN Program Area: Patient-centered outcomes research (PCOR) training programs Phone … Development program (K08) and Mentored Research Scientist Research Career Development program (K01) Phone … 301) 427-1011 Derrick Wyatt, M.S.N., RN-BC, CPHIMS Program Area: AHRQ research training programs Phone

10. Re-Engineered Discharge (RED) Toolkit | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
    April 01, 2023 - Call Patient Outcome Survey (phone version) Patient Outcome Survey (mailed version) Tool 6: How … Call Script (Patient Version)     Postdischarge Followup Phone Call Documentation Form     Phone Call … Followup Phone Call Documentation Form [PDF, 106 KB] Postdischarge Followup Phone Call Documentation … Form [Word, 34 KB] Phone Call Role Play [PDF, 61 KB] Phone Call Role Play [Word, 31 KB] Patient … Outcome Surveys (mail and phone versions) [PDF, 106 KB] Patient Outcome Surveys (mail and phone versions

11. AHRQ Key Contacts | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
    September 01, 2023 - Offices and Centers Office of the Director Director Robert Otto Valdez, Ph.D., M.H.S.A Phone … Cohen, Ph.D., Director Phone: (301) 427-1406 Fax: (301) 427-1276 Email: joel.cohen@ahrq.hhs.gov … Center for Quality Improvement and Patient Safety Craig Umscheid, M.D., M.S., Director Phone: (301 … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov … Office of Management Services Jeffrey Toven, Director/AHRQ Chief Operating Officer Phone: (301)

12. Re-Engineered Discharge Toolkit (pdf file)
    healthcare411.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
    September 01, 2012 - #: (555) 555-5555 Office Phone #: (555) 555-6666 Office Phone #: (555) 555-4444 7 What … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … Phone Call Attempts A.

13. Zoom Webinar Instructions | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/news/events/nac/zoom-webinar-instructions.html
    March 01, 2024 - To access Zoom via phone or tablet, refer to information at the bottom of this document . … If you wish to join by telephone, select “Phone Call” and use the provided information (telephone number … To Join Via Phone, Tablet, or Audio Only To join via phone or tablet: You will first need to download … (audio only): If you are participating by audio only via a dial-in phone call, please use one of … the phone numbers below then enter your Meeting ID to join the call.

14. HHS AHRQ Freedom of Information Annual Report - FY 2010 | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/policy/foia/foiafy10.html
    November 01, 2020 - Washington, D.C. 20201 Phone: 202-690-7453 Administration for Children and Families (ACF) Freedom … Washington, D.C. 20201 Phone: 202-619-2541 Office of Public Health and Science (OPHS) Freedom of … Information Officer Room 17-66, Parklawn Building 5600 Fishers Lane Rockville, MD 20857 Phone … of Information Officer Building 31, Room 5B35 9000 Rockville Pike Bethesda, Maryland 20892 Phone … ) Freedom of Information Officer 1 Choke Cherry Road, Room 8-1042 Rockville, Maryland 20857 Phone

15. AHRQ Research: Staff Contacts | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/funding/priorities-contacts/contacts/index.html
    May 01, 2023 - Rockville, MD 20857 AHRQ Portfolios of Research AHRQ Research Priority Staff Point of Contact Phone … ahrq.hhs.gov   AHRQ Priority Populations Priority Population Point of Contact Phone …   Selected AHRQ Areas of Research Interest Areas of Interest Point of Contact Phone … David.Rodrick@ahrq.hhs.gov   AHRQ Data Sources Data Source Point of Contact Phone … ) hcup@ahrq.hhs.gov   AHRQ Extramural Research Data Source Point of Contact Phone

16. CAHPS Survey Administration: What We Know and Potential Research Questions (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
    October 01, 2017 - Key Points: Mail and Phone • Mail-only surveys achieve higher response rates than phone-only surveys … keypad (touch-tone IVR) or speaks their response into the phone (speech-enabled IVR). … This is a lower-cost alternative to traditional live interviewer-administered phone surveys. … Both are less expensive than traditional phone interviews. … • Adding supplemental CAHPS items may decrease response rates, especially for phone surveys.

17. Get Recognition for Your AHRQ-Funded Study (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/funding/grant-mgmt/recognition_ahrq-funded_study.pdf
    November 09, 2016 - * Article Author Name(s) * Corresponding Author Contact * First Name Last Name E-mail Address Phone … Name AHRQ Project Officer * AHRQ Funding Center (if known) mailto:journalpublishing@ahrq.hhs.gov Phone … Publication Date (if kno_9rM*ZHYdjrUj4ZEnUYgVAw: E-Publication Date (if known)_1vCVcrc53b7FTgffisCX6w: Phone … Name_CTdQDbs6hNX4czyyKk8XIg: Name of Journal *_C-BDoEE8l2cTsZaPAlS*bw: AHRQ Grant or Contract #_fXKiPp7gdiVpzkMfIxPcxQ: Phone

18. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - Responses to the Narrative Item Set are longer and more detailed when administered by phone. … Validation testing suggests that administering the Narrative Item Set by phone resulted in longer, more … Contact information (address, phone number, email address) may not be equally available or up-to-date … Other modes of administration, e.g., phone or web, might yield even higher participation rates. … Narratives conveyed by phone were substantially longer (749 words) than narratives written online (127

19. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - To reflect the fact that patients are receiving health care in person, by phone, and by video, the … This includes care your child got in person, by phone, or by video. … In the last 6 months, did you make any in- person, phone, or video appointments for a check-up or routine … your child went to an emergency room, how many times did he or she get health care in person, by phone … In the last 6 months, how many times did your child have an in-person, phone, or video visit with his

20. CAHPS Elicitation Protocol Webcast (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - patients • Recent users of provider’s services 36 www.ahrq.gov/cahps Collecting the Data • Modes: Phone … ; Web with follow-up by phone • Time for administration: 5-6 minutes on average • Recommendation: Don … Preserving privacy: Review and redact any potentially identifiable information (including names, phone