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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Dingley_14.pdf
February 06, 2008 - Tablets of the communication forms were placed on units in strategic locations (e.g.,
near the phone … Visual reminders—such as phone cards, bookmarks, name badge holders,
T-shirts, pocket cards, and pocket … , page, face-to-face contact); any
activities taking place during the event (e.g., searching for a phone … activities
observed in both the MICU and ACU pre- and post-intervention were waiting for a return phone … /calling the incorrect team) or searching
for information to determine the appropriate provider or phone
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - and does bedside reporting with patients and family members in all feasible cases
Postdischarge Phone … Call
Percentage of discharged patients for whom post-discharge phone call was completed
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ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/holtropstudysnapshot/index.html
December 01, 2016 - plan, which exclusively used nurses centrally located at the health plan and providing services by phone … CM program, two exclusively used practice-based managers who provided services both in person and by phone … person during the patient visit had much higher engagement rates than did those offering them over the phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-intro-slides.pdf
October 12, 2017 - • Join us by phone: (855) 442-5743
• Conference ID #: 90377325
• Trouble with your connection or slides
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-intro-fry.pdf
June 13, 2017 - • Join us by phone: (855) 442-5743
• Conference ID #: 2712 6431
• Trouble with your connection or slides
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-qr-codes.docx
March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emotional-wellness-resources-electronic.docx
March 01, 2022 - Dial 211 on your phone or visit the 211 website to connect with support resources or learn about local
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-gabbay.pdf
April 01, 2015 - providers and staff; used a more
patient-centered approach by engaging with patients in person and by phone … rather than by phone only;
provided self-management support personally to patients rather than referring
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - patients but not included on CG-CAHPS surveys
24
www.ahrq.gov/cahps
Data Collection Modes
• Mail, phone … Plans for Future Research (2)
• Evaluating different modes of data collection
• Web, tablet, smart phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-oct2015.pptx
January 01, 2015 - Slide ‹#›
1
Rules of Engagement
Audio for the webinar can be accessed in two ways:
Through the phone … Post-Conference
1 Communication I PASS the Baton
Call Out
SBAR Simulation with confusing handoff from ED nurse
Phone … Cross Monitoring
Feedback
Brief
Huddle
Debrief S-B-A (Situation-Background-Assessment) Exercises; Phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ptoutcsurvey.docx
January 03, 2013 - Patient Outcome Survey (phone version)
If contact sheet indicates patient needs an interpreter for phone … Overview
This phone interview script is provided to assist interviewers while attempting to reach the … have any questions about this survey, please call {hospital project manager name} at {project manager phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK1_T6-Sample_Distribution_Plan_for_an_Antibiogram_final.docx
October 01, 2016 - For phone notifications regarding a suspected infection, the nurse should fax a copy of the antibiogram
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/PrimaryCareEffortsToReduceReadmissions-envscan.pdf
March 01, 2020 - the care transition
process, including:
• Timely transfer of discharge summary,
• Follow-up phone … In all three studies, the phone calls were made by nurses or
nurse care managers who conducted a needs … , follow-up appointment attendance, and 30-day readmission
among patients receiving post-discharge phone … The IVR system would automatically retry phone calls at set intervals if
there was no response, case … In all three studies, the intervention involved either phone calls or face-to-face visits with
clinical
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ce.effectivehealthcare.ahrq.gov/ncepcr/tools/workforce-financing/case-example-3.html
July 01, 2019 - Provider-empaneled active patients are those whom the provider has “touched” either virtually, by phone … In separate, smaller office space, RNs and additional front desk staff answer the 1,000+ phone calls … MAs complete this during provider visits (and providers often confirm); RNs often do this on the phone … Triaging phone calls and emails
Front desk staff and RNs are primarily responsible for this. … Many transition-of-care visits are accomplished via phone.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-150-written-statement.pdf
February 16, 2018 - NW, Ste. 1000; Washington, DC 20005
Phone:202-955-1726
Email: Scholle@ncqa.org
Any publication or
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/3_Liza_Nyeko_slides_37-40.pdf
October 08, 2013 - patients
• Primary Care and variety of specialty areas covered
• 14 Clinical areas and 116 practices
• Phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_10_PrvcyConfdn_508.pdf
May 16, 2013 - This information
includes, but is not limited to, a patient’s name, address, phone number, date of birth
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - A nurse is called to the phone to receive a telephone order from the doctor about a patient
she is taking … Calling his partner on his cell phone to discuss the case.
e. … Getting his thoughts and
information together, he plans to structure the phone call using a proven structured
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ce.effectivehealthcare.ahrq.gov/funding/policies/informedconsent/icform2c.html
September 01, 2009 - If you have questions, contact [insert name and phone # and e-mail]. … If you have any questions about the study, call the head of the study, [insert name and phone #].
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ce.effectivehealthcare.ahrq.gov/policy/electronic/privacy/infosecurity.html
August 01, 2018 - Contact
Chief Information Security Officer: Eric Colombel
Email: eric.colombel@ahrq.hhs.gov
Phone … Phone: 301-427-1760.