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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-bestpractices-web-sopssurveys-ginsberg.pdf
June 27, 2019 - desirability among users who
want to collect standardized information
• Traditional modes, such as phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.docx
January 03, 2013 - Patient Outcome Survey (phone version)
If contact sheet indicates patient needs an interpreter for phone … Overview
This phone interview script is provided to assist interviewers while attempting to reach the … have any questions about this survey, please call {hospital project manager name} at {project manager phone
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/release-medical-info.docx
March 01, 2024 - or secure email:
Or mail to:
For any questions please call (phone
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
October 08, 2013 - Join us by phone: (855) 234-9976
Conference ID #: 58538864
Trouble with your connection or slides … – Join us by phone: (855) 234-9976
– Conference ID #: 58538864
• Trouble with your connection or slides
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-intro.pdf
January 09, 2018 - – Join us by phone: (855) 442-5743
– Conference ID #: 9584109
• Trouble with your connection or slides
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smithslides.pdf
July 15, 2015 - Join us by phone: (855) 234-9976
Conference ID #: 60002805
• Trouble with your connection or
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-skootsky.pdf
March 01, 2021 - Email-Web and Telephone & Standardized
Reporting
ambulatory
visit
(year
round)
email
invitation
phone … share interactions they have
had with patients in cl inic and at the hos pita I, in person and by phone
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-r.pdf
April 14, 2017 - Reminder systems have been in use for several decades, and except for the more
sophisticated computerized phone … and recall systems can work through a variety of mechanisms
meant to prompt the patient, including phone … 190 percent for phone calls and for orientation/information programs (e.g.,
videos and pamphlets … 660 percent for phone reminders for psychosocial appointments.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/cahps-strategy-6-r.pdf
April 14, 2017 - Reminder systems have been in use for several decades, and except for the more
sophisticated computerized phone … and recall systems can work through a variety of mechanisms
meant to prompt the patient, including phone … 190 percent for phone calls and for orientation/information programs (e.g.,
videos and pamphlets … 660 percent for phone reminders for psychosocial appointments.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/asthma-data-collection-redcap-tool.xlsx
March 03, 2021 - (check all that apply) 1, Phone call, sent to the ED | 2, PCP visit, sent to the ED | 3, Phone call, … appointment given, elected to go straight to the ED | 4, No phone call, went straight to the ED | 5,
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
February 01, 2005 - Workflow
Workflow
Ann Lefebvre MSW, CPHQ
Associate Director, NC AHEC
North Carolina Area Health Education Centers
North Carolina Area Health Education Centers
“Every system is perfectly designed to get the
results that it gets.”
Paul Batalden, MD
North Carolina Area Health Education CentersNorth Carolina…
-
ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - for check-up or routine care as soon as needed
69%
68%
83%
77%
71%
63%
Got answer to phone … question during regular office hours on same day
53%
59%
78%
69%
60%
52%
Got answer to phone … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … and its items are roughly in line with the mean score, with the exception of the item, "Got answer to phone … sites, Practice Site A has the lowest top box score for the question related to getting an answer to a phone
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
January 01, 2022 - Response Rates*
Survey Administration Protocol Response Rate
HCAHPS Legacy Modes
Mail Only 22%
Phone … Only 23%
Mail-Phone 31%
Web-first Modes
Web-Mail 29%
Web-Phone 30%
Web-Mail-Phone 36%
* Marc … In particular, a Web-Mail-Phone survey mode and other two-phase modes, (Web-
Phone, Mail-Phone, Web-Mail … In one application of
MBISG, the response rates to a Mail-Phone protocol were estimated to be 9-12 percentage
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Data-Request-Guide-2024apr.pdf
April 01, 2024 - Applicant Name]
[Applicant Institutional Affiliation]
[Applicant Email Address]
[Applicant Contact Phone … Profit Other
Street Address Line 1:
Street Address Line 2
City: State: ZIP:
Email Address:
Phone … Not for Profit For Profit Other
Street Address Line 2:
City: State: ZIP:
Email Address:
Phone … Other:
Street Address Line 1:
Street Address Line 2:
City:
State:
ZIP:
Email Address:
Phone … Street Address Line 1_2:
Street Address Line 2_2:
City_2:
State_2:
ZIP_2:
Email Address_2:
Phone
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-primer-webcast.pdf
January 11, 2018 - Join us by phone: (855) 442-5743
Conference ID #: 6189978
• Trouble with your connection or slides
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/practice-profile-template.docx
May 14, 2021 - ______
Website:___________________________ Practice Address:____________________
Practice Phone
-
ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/201706.html
May 01, 2017 - guidance were "How to Deliver the Re-Engineered Discharge," "How to Conduct a Post-Discharge Followup Phone … After agreeing to participate in the program, each patient is scheduled for five weekly phone calls by
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-tai-seale.pdf
April 01, 2015 - There was no difference in the annual
number of primary care phone calls between patients who did and … For specialty care, there was an increase in annual phone calls (0.16 calls
per patient-year) and office
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
January 20, 2006 - Miscommunication—The receptionist takes a phone message but records the phone number incorrectly.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool7_portfolio_pres.ppt
August 30, 2016 - [schedule appointments and services]
[bedside delivery of medications]
[warm handoffs]
[followup phone … [specify services, such as completed discharge checklists, or appointments scheduled, or followup phone