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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/7_Dale_Shaller_slides_72-75.pdf
November 01, 2014 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.cahps.ahrq.gov
75
mailto:cahps1@
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.cahps.ahrq.gov
39 www.cahps.ahrq.gov
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_closing.pdf
September 28, 2015 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.cahps.ahrq.gov
www.cahps.ahrq.gov
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/lee_hargraves-slides.pdf
September 28, 2015 - www.cahps.ahrq.gov
Utilization Patterns
• No differences between 6- and 12-month:
• Time with provider,
• Phone … 12-month statistically different from 6-month: * P < 0.10
† Case-mix adjusted for survey mode (mail/phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/operational-adjustments-event-summary.pdf
July 02, 2020 - Adjustments: CR programs continue with extra measures at intake including:
screening questions over the phone … 24 hours in advance of the appointment; conducting intake
questions over the phone prior to the visit … Currently, (add
hospital name) staff are
asking patients COVID-19-
related questions (via phone
call … And are you taking any
steps to equip your staff to
provide patient support
virtually by phone?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/affinity-details-emerging-strategies-cr.pdf
January 01, 2021 - All patient visits cancelled but providing web and/or
phone-based support to patients. … Proposed Rule Change: The proposed change
may allow CR programs to bill for services
provided by phone … them while staff that enjoy
providing virtual patient care spending more of their time
providing phone … patients to
connect with each other
between onsite sessions
• Checking in with patients by
phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-5-working-with-safety-net-practices.pdf
September 01, 2015 - 2
The first challenge is to provide reliable phone access, which is done through the call center, … After phone access comes prompt access to appointments. … For the first area of work, RNs receive electronic or phone messages from the call center
regarding … Some of these problems
can be diagnosed and treated by the RN—without the provider—based on a phone … Take incoming phone calls as an example.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-intro.pdf
January 01, 2022 - ► Choose Phone Call or Call Me
• Trouble with your connection or
slides not moving?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
February 11, 2015 - E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: https://www.cahps.ahrq.gov
61
mailto
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ptoutcsurvey.pdf
February 14, 2013 - Please return the completed survey in the postage-paid envelope.
9
Patient Outcome Survey (phone … version)
If contact sheet indicates patient needs an interpreter for phone communication, arrange for … Overview
This phone interview script is provided to assist interviewers while attempting to reach the … have any questions about this survey, please call {hospital project manager name} at
{project manager phone … WHEN YOU LEFT THE HOSPITAL
OVERALL RATING OF HOSPITAL
ABOUT YOU
THANK YOU
Patient Outcome Survey (phone
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool6ref.html
July 01, 2018 - the Re-Engineered Discharge to Diverse Populations
Tool 5: How To Conduct a Postdischarge Followup Phone … Call
Patient Outcome Survey (phone version)
Patient Outcome Survey (mailed version)
Tool 6: How
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-3-closing.pdf
June 01, 2017 - 35
E-mail:
SafetyCultureSurveys@westat.com
Phone:
1-888-324-9749
Website: www.ahrq.gov/professionals
-
ce.effectivehealthcare.ahrq.gov/funding/process/app-forms/index.html
November 01, 2015 - Research and Quality (AHRQ)
Grants Management
5600 Fishers Lane
Rockville, MD 20857
Phone … Research and Quality (AHRQ)
Grants Management
5600 Fishers Lane
Rockville, MD 20857
Phone
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part2-slides.pptx
November 01, 2019 - Primary ASP Interventions1
Approach Definition Pros Cons
Pre-prescription approval of antibiotics Phone … Primary ASP Interventions1
Approach Definition Pros Cons
Pre-prescription approval of antibiotics Phone … Primary ASP Interventions1
Approach Definition Pros Cons
Pre-prescription approval of antibiotics Phone
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ce.effectivehealthcare.ahrq.gov/hai/cusp/clabsi-final/clabsifinalap.html
January 01, 2013 - Was it by Email or phone? … Email or phone?
Did you and your teams find the support of the JHU and MHA advisors helpful? … Prompts: group and individual Email, group conference calls, individual phone .
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-01/daugherty-report.pdf
January 01, 2024 - , paging, face to
face, etc.); any activities taking place during the event (searching for a phone number … Tablets of the communication forms were placed on units in strategic locations (near the
phone) and … Visual Reminders
Visual reminders included phone cards, bookmarks, name badge holders, T-shirts, pocket … unit
either to speak with a provider or to find information (e.g., finding the on-call physician’s phone … /calling the incorrect team) or searching for information to
determine the appropriate provider or phone
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - E-mail
o SafetyCultureSurveys@ahrq.hhs.gov
Phone
o 1-888-324-9749
Website: www.ahrq.gov/qual/patientsafetyculture
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-brown.pdf
September 01, 2018 - Internet, Phone, Mail, and Mixed-
Mode Surveys: The Tailored Design Method.
− Fazekas, Z., Wall, M.T
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ce.effectivehealthcare.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/northwest.html
March 01, 2021 - Practice facilitators support practices in person and through ongoing phone and secure Internet communication … external support through practice facilitation (i.e., a kick-off meeting, face-to-face visits, regular phone … The activity included an online video followed by a one-on-one phone call between a clinical team and
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-bestpractices-web-sopssurveys-ginsberg.pdf
June 27, 2019 - desirability among users who
want to collect standardized information
• Traditional modes, such as phone