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Total Results: 1,403 records

Showing results for "phone".

221. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
     January 01, 2022 - ► Choose Phone Call or Call Me • Trouble with your connection or slides not moving?

222. Patient Outcome Survey (mailed version (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
     February 14, 2013 - Please return the completed survey in the postage-paid envelope. 9 Patient Outcome Survey (phone … version) If contact sheet indicates patient needs an interpreter for phone communication, arrange for … Overview This phone interview script is provided to assist interviewers while attempting to reach the … have any questions about this survey, please call {hospital project manager name} at {project manager phone … WHEN YOU LEFT THE HOSPITAL OVERALL RATING OF HOSPITAL ABOUT YOU THANK YOU Patient Outcome Survey (phone

223. Understanding CAHPS® Surveys: A Primer for New Users - Closing (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
     January 31, 2018 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 51 mailto:cahps1

224. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
     March 15, 2016 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261  Web site: www.cahps.ahrq.gov 47 mailto

225. Phoneroleplay (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/phoneroleplay.docx
     January 31, 2013 - Phone Call Role Play CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. … CALLER: Yes, I will remind you before we get off the phone. … CALLER: Can you bring all of your medicines to the phone, please?

226. Sample Informed Consent Form | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/funding/policies/informedconsent/icform1.html
     September 01, 2009 - Please call the head of the study, [insert name and phone #], if you : Have any questions about the study … You can also call the office in charge of research at [insert phone#] to ask questions about this study … You can call the office in charge of research at [insert phone#] if you have any questions about the

227. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/4_dale-shaller_closing.pdf
     June 12, 2015 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261  Website: www.cahps.ahrq.gov 38 mailto:

228. Mod5-Disclosure-Checklist (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
     April 01, 2016 - likely questions from the patient/family. 2 – Disclosure Checklist ■ Rehearse (in person or by phone

229. Question Builder: An AHRQ App for Digital Healthcare (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/QuestionBuilder_Flyer_English.pdf
     March 01, 2019 - Question Builder: An AHRQ App for Digital Healthcare QuestionBuilder An AHRQ App in English and Spanish for Digital Healthcare The AHRQ QuestionBuilder app helps patients and caregivers prepare for medical appointments and maximize visit time. It’s as easy as 1-2-3: Download the mobile app using the QR codes belo…

230. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_closing.pdf
     October 01, 2015 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261  Website: www.cahps.ahrq.gov 40 mailto:cahps1

231. Strategies for Improving Patient Experience with Ambulatory Care: On-Demand Advice, Diagnosis, and Treatment for Minor Health Conditions (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6f.pdf
     March 01, 2017 - Traditional 24-Hour Nurse Hotline (or Advice Line) Most health plans offer a toll-free phone line available … In addition to a regular phone line, plans also provide a separate number compatible with devices that … enable deaf or mute individuals to communicate by phone. … If desired, the member can ask to speak to the treating practitioner by phone. … On-Demand Advice, Diagnosis, and Treatment of Select Minor Health Conditions March 2017 6.F-7 phone

232. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
     January 01, 2012 - The phone survey mode accounted for the fewest number of completes for this set of submitted data. … Survey Completes Missing - - - - - - - - Mail 124 75,854 246 44,058 1,521 525,730 20 2,007 Phone

233. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
     January 01, 2012 - The phone survey mode accounted for the fewest number of completes for this set of submitted data. … Survey Completes Missing - - - - - - - - Mail 124 75,854 246 44,058 1,521 525,730 20 2,007 Phone

234. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - CAHPS® Clinician & Group Survey for Quality Improvement having side conservations or on personal phone … various touch points with patients, including during check-in, during check-out, in the hallway, on the phone … Messages for Staff Huddles SCHEDULE TOUCH POINT SERVICE EXPECTATION HUDDLE MESSAGE Week One Phone … Week Six Phone Interactions Always ask for permission before putting a caller on hold.

235. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - CAHPS® Clinician & Group Survey for Quality Improvement having side conservations or on personal phone … various touch points with patients, including during check-in, during check-out, in the hallway, on the phone … Messages for Staff Huddles SCHEDULE TOUCH POINT SERVICE EXPECTATION HUDDLE MESSAGE Week One Phone … Week Six Phone Interactions Always ask for permission before putting a caller on hold.

236. 5 Tk2 P2T1-Sample Letter Of Agreement Phase 2 (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P2T1-Sample_Letter_of_Agreement_Phase_2.doc
     May 01, 2014 - Sincerely, [Name] Executive Director [NURSING HOME NAME] [NURSING HOME ADDRESS] [NURSING HOME PHONE

237. EvidenceNow Executive Summary - Northwest Cooperative (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-northwest.pdf
     November 01, 2017 - Practice facilitators support practices in person and through ongoing phone and secure Internet communication … external support through practice facilitation (i.e., a kick-off meeting, face-to-face visits, regular phone … The activity included an online video followed by a one-on-one phone call between a clinical team and

238. Strategy 2: Communicating to Improve Quality (Tool 2) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
     May 24, 2013 - care during your hospital stay, contact our [insert quality coordinator name and title] at [insert phone … billing during your hospital stay, contact our [insert billing specialist name and title] at [insert phone

239. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
     February 24, 2011 - care during your hospital stay, contact our [insert quality coordinator name and title] at [insert phone … billing during your hospital stay, contact our [insert billing specialist name and title] at [insert phone

240. AHRQ Safety Program for Perinatal Care: Background Quality Improvement Team Information Form (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/team-info-form.docx
     May 01, 2017 - Name & Title Role Phone & Email Address Labor and Delivery Medical Director Hospital Patient