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Showing results for "phone".

21. Offices and Centers | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cpi/centers/index.html
    September 01, 2023 - Improvement Therese Miller, Dr.P.H., Director Phone: (301) 427-1585 Fax: (301) 427-1596 Email: … Cohen, Ph.D., Director Phone: (301) 427-1406 Fax: (301) 427-1276 Email: joel.cohen@ahrq.hhs.gov … Center for Quality Improvement and Patient Safety Craig Umscheid, M.D., M.S., Director Phone: (301 … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov … Office of Extramural Research, Education and Priority Populations Francis Chesley, M.D., Director Phone

22. RED Discharge Preparation Workbook (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
    February 14, 2013 - Language preference Interpreter/Translation Needed (Y/N) Spoken communication Written materials Phone … done POSTDISCHARGE ****Attach Additional Appointment Sheet if Needed**** Day / Date / Time Phone … Name Day / Date / Time Clinician to see at appt (if not PCP) Location Address/Floor: Phone … #: Fax #: 4 Day / Date / Time Phone and Fax # Reason / Test / Lab Ph: Fax: … No ____ Yes ____ Community Pharmacy Name Phone #, Street Address, City Pt. plan to pick

23. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Elliott (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-elliott.pdf
    July 01, 2013 - followed by overnight delivery service followed by phone X X 17 Both Incentive and Overnight … ) Overnight/ Phone Email/ Overnight/ Phone None 29% 42% 39% $20 42% 54% 59% *Each of 5 cells significantly … different from the USPS/phone and no incentive referent at p<.005. 19 20 Email works only with … traditional follow-up No incentive USPS/Phone 59% of responses by phone Incentive + USPS/Phone 34% … of responses by phone Overnight delivery service + phone 69-78% of responses by overnight Email +

24. Postdiscalldoc (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdiscalldoc.pdf
    February 14, 2013 - 1 Postdischarge Followup Phone Call Documentation Form Patient name: ____________________________ … Y N Language/Dialect: __________________________________________ Prior to phone call: Review: … call: ___________________________________ Consultations (if any) made prior to phone call:  None … __________ ______________________________________________________________________________ 2 Phone … Call Documentation Form Patient name Prior to phone call Phone Call Attempts A.

25. Postdiscalldoc (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdiscalldoc.docx
    February 06, 2013 - Postdischarge Followup Phone Call Documentation Form Patient name: Caregiver(s) name(s): Relationship … Y N Language/Dialect: Prior to phone call: Review: Health history Medicine lists for consistency Medicine … call: Consultations (if any) made prior to phone call: None Called MD Called DE Called outpatient … /no answer/not home/declined/busy/rescheduled/other: Phone Call #2: Date & Time :_ _______ Reached: … phone call: Time for talking to other health care providers: Time for followup/subsequent phone calls

26. Tool 5 (continued) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-doc.html
    March 01, 2013 - Y N Language/Dialect: Prior to phone call: Review: Health history. … call: ___________________________________ Consultations (if any) made prior to phone call: ___  … one): answering machine/no answer/not home/declined/busy/rescheduled/other: Phone Call #2: Date … Call #4: Date & Time:________ Reached: Yes/No Alternate Contact 1 Phone Call #1: Date & Time … Call #4: Date & Time:________ Reached: Yes/No Alternate Contact 2 Phone Call #1: Date & Time

27. Where to Find More Information | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/questions/resources/diagnosis/information.html
    November 01, 2020 - and Communications Branch 6001 Executive Boulevard, Room 8184, MSC 9663 Bethesda, MD 20892-9663 Phone … Services, 2004 https://www.medicare.gov/Pubs/pdf/02173-Getting-a-Second-Opinion-Before-Surgery.pdf Phone … https://www.womenshealth.gov/files/assets/docs/charts-checklists-guides/second-opinion-how-to.pdf Phone … Michigan Avenue, Fl. 17 Chicago, IL 60601-7633 Phone: 800-272-3900 (Nationwide Contact Center Helpline … Institute, Public Inquiries Office 6116 Executive Boulevard, Room 3036A Bethesda, MD 20892-8322 Phone

28. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool5.html
    March 01, 2013 - This postdischarge followup phone call allows the patient's actions, questions, and misunderstandings … This tool addresses the person who will make the followup phone call. … After reading this tool, you will: Know how prepare for the phone call. … Be proficient in completing a postdischarge followup phone call. … The phone calls will require flexibility and creativity.

29. Re-Engineered Discharge (RED) Toolkit | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
    April 01, 2023 - Call Patient Outcome Survey (phone version) Patient Outcome Survey (mailed version) Tool 6: How … Call Script (Patient Version)     Postdischarge Followup Phone Call Documentation Form     Phone Call … Followup Phone Call Documentation Form [PDF, 106 KB] Postdischarge Followup Phone Call Documentation … Form [Word, 34 KB] Phone Call Role Play [PDF, 61 KB] Phone Call Role Play [Word, 31 KB] Patient … Outcome Surveys (mail and phone versions) [PDF, 106 KB] Patient Outcome Surveys (mail and phone versions

30. AHRQ Key Contacts | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
    September 01, 2023 - Offices and Centers Office of the Director Director Robert Otto Valdez, Ph.D., M.H.S.A Phone … Cohen, Ph.D., Director Phone: (301) 427-1406 Fax: (301) 427-1276 Email: joel.cohen@ahrq.hhs.gov … Center for Quality Improvement and Patient Safety Craig Umscheid, M.D., M.S., Director Phone: (301 … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov … Office of Management Services Jeffrey Toven, Director/AHRQ Chief Operating Officer Phone: (301)

31. Dischargeprep (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/dischargeprep.docx
    January 02, 2013 - preference Interpreter/Translation Needed (Y/N) Spoken communication Written materials Phone … No ____ Yes ____ Community Pharmacy Name Phone #, Street Address, City Pt. plan to pick … : Delivery date: Type Company name: Contact: Address: Phone: Delivery date: 8. … ______________________________________ Service Company name: Contact: Address: Phone: Date … name: Contact: Address: Phone: Date scheduled: 9.

32. Tool 3 Continued | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/dischargeprep.html
    March 01, 2013 - the Re-Engineered Discharge to Diverse Populations Tool 5: How To Conduct a Postdischarge Followup Phone … Call Patient Outcome Survey (phone version) Patient Outcome Survey (mailed version) Tool 6: How … be done POSTDISCHARGE ****Attach Additional Appointment Sheet if Needed**** Day / Date / Time Phone … No ____ Yes ____ Labs/Tests Pending Community Pharmacy Name Phone #, Street Address, City   … ___  Contact: _______________________________________________ Address: __________________________ Phone

33. RED Discharge Preparation Workbook (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/dischargeprep.pdf
    February 14, 2013 - Language preference Interpreter/Translation Needed (Y/N) Spoken communication Written materials Phone … done POSTDISCHARGE ****Attach Additional Appointment Sheet if Needed**** Day / Date / Time Phone … Name Day / Date / Time Clinician to see at appt (if not PCP) Location Address/Floor: Phone … #: Fax #: 4 Day / Date / Time Phone and Fax # Reason / Test / Lab Ph: Fax: … No ____ Yes ____ Community Pharmacy Name Phone #, Street Address, City Pt. plan to pick

34. Re-Engineered Discharge Toolkit (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
    September 01, 2012 - #: (555) 555-5555 Office Phone #: (555) 555-6666 Office Phone #: (555) 555-4444 7 What … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) ______ … Phone Call Attempts A.

35. Taking Care of Myself: A Guide for When I Leave the Hospital | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/questions/resources/going-home/index.html
    November 01, 2020 - leave the hospital to track their medication schedules, upcoming medical appointments, and important phone … ___________ Reason for appointment ___________________________________________________ Doctor's phone … ___________ Reason for appointment ___________________________________________________ Doctor's phone … ___________ Reason for appointment ___________________________________________________ Doctor's phone … ___________ Reason for appointment ___________________________________________________ Doctor's phone

36. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-HAYS (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-hays.pdf
    October 05, 2023 - survey ► Focuses on the most recent visit ► Applicable to: − Primary and specialty care − In-person, phone … ) • Mail only had the lowest yield for Black, Hispanic, and Multiracial. • Web-Mail-Phone had the … Survey Administration Protocol Response Rate Current HCAHPS Modes Mail only 22% Phone only 23% Mail-Phone … 31% Web-first Modes Web-Mail 29% Web-Phone 30% Web-Mail-Phone 36% 21 Exploration of “Easy” (EZ)

37. Redtoolkitforms (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.docx
    September 01, 2012 - #: (555) 555-5555 Office Phone #: (555) 555-6666 Office Phone #: (555) 555-4444 What exercises … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) OK to leave … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) OK to leave … (Y/N) ______ Preferred phone number: __ home __ cell phone __ work Home Phone: ( ) OK to leave … phone call: Time for talking to other health care providers: Time for followup/subsequent phone calls

38. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2013 - Hospital Resources Re-Engineered Discharge Toolkit Postdischarge Followup Phone … Call Patient Outcome Survey (phone version) Patient Outcome Survey (mailed version) Tool 6: How … If yes, Name: ___________________________ Phone number: ____________________ CALLER: Have you … Finally, could you also please bring to the phone the care plan that we gave you before you left the … If patient answers incorrectly, ask: Do you have your doctor's phone number handy?

39. Zoom Webinar Instructions | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/news/events/nac/zoom-webinar-instructions.html
    March 01, 2024 - To access Zoom via phone or tablet, refer to information at the bottom of this document . … If you wish to join by telephone, select “Phone Call” and use the provided information (telephone number … To Join Via Phone, Tablet, or Audio Only To join via phone or tablet: You will first need to download … (audio only): If you are participating by audio only via a dial-in phone call, please use one of … the phone numbers below then enter your Meeting ID to join the call.

40. Strategy 1: Working with Patients & Families as Advisors (Tool 8) (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_8_PrtpntIntrsts_508.pdf
    June 05, 2013 - _______________________ State: __________________________ ZIP Code: _____________________ Home phone … :________________ Cell phone: __________________ Email address: ______________________________ Preferred … contact (circle one): Home phone Cell phone Email Areas of Interest I am interested in receiving … Please return this form to: [Insert hospital name, staff liaison name, and email and phone contact information